2 Opalchenska Str., Velchova Zavera Sq., 5000 Veliko Tŭrnovo, Bulgaria
#26 of 41 hotels in Veliko Tŭrnovo
Guests' ChoiceBased on 762 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.3
Staff
8.8
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Albena
Bulgariathe view - fantastic
Stayed in March 2024
Reviewed: April 16, 2024
Alexander
BulgariaThe windows in the VIP apartment were VERY dirty! It seemed like previous guests with children stayed there and the windows were not cleaned after them.
Stayed in April 2024
Reviewed: April 11, 2024
Sharon
United States of AmericaNothing.
The staff was very friendly and helpful. The rooms were great and breakfast was delicious. Also, the location was very good.
Stayed in April 2024
Reviewed: April 5, 2024
Kelly
United KingdomOnly downside really was no coffee and tea making facilities in the room.
Great location, friendly staff, comfortable beds and good breakfast choice. The parking boys were excellent too!
Stayed in April 2024
Reviewed: April 2, 2024
Olga
UkraineAll good :)
The breakfast was good, and the room is very cosy. SPA in the hotel is very nice and available within a good time span. The hotel is very clean.
Stayed in March 2024
Reviewed: March 30, 2024
Roger
United KingdomThe Fragrance on the toilet paper. The margarine instead of butter at breakfast.
Kind and courteous staff. Nice clean rooms.
Stayed in March 2024
Reviewed: March 28, 2024
Roger
United KingdomIt was all amazing
Everything
Stayed in March 2024
Reviewed: March 25, 2024
Matei
RomaniaThe pool is quite modest and the water in the jacuzzi is a bit too cold, you need to pay extra for access to the sauna
Good location, very clean, good breakfast, good massage
Stayed in March 2024
Reviewed: February 26, 2024
Pamela
RomaniaThe bathroom smell
Location of the hotel
Stayed in February 2024
Reviewed: February 15, 2024
Mihai
RomaniaCigarette smell in the room, Noise all the night from highway Breakfast horrible(juice made from powder)
Location
Stayed in February 2024
Reviewed: February 3, 2024
Kristina
BulgariaWe had a drink in the restaurant as the bar was closed in the foyer. It was cold and unbecoming, I wouldn't have eaten there even if the food was great.
Room was great, really spacious, lovely spa bath. We booked the 2 bedroom apartment
Stayed in January 2024
Reviewed: February 1, 2024
Radulescu
RomaniaThe supervising personnel in charge with the pool and the SPA needs trainings. They disturb people who really enjoyed, enforcing the rules who doesn't exist or not applied to the Hotel policies and leaving tails behind....
The city is verry nice and the Hotel is in the Center, the swimming pool is clean and comfortable. The breakfast is good in good standards. The view from the room is nice and the Fortress is mandatory to be in the visit list, especially the Church build in gothic style.
Stayed in January 2024
Reviewed: January 23, 2024
Dimitar
United KingdomExcellent
Stayed in January 2024
Reviewed: January 22, 2024
Helen
United KingdomMini bar in room but tea/ coffee making facilities would have been welcome
Excellent location. Lovely clean & large room with fantastic views. Comfortable bed. Good choice at buffet breakfast. Enjoyed the indoor pool. Able to park car in front of hotel. A number of good bars & restaurants within a few minutes walk.
Stayed in January 2024
Reviewed: January 7, 2024
Yanitsa
BulgariaThe rooms are a bit outdated
The view was amazing. The hotel has parking
Stayed in January 2024
Reviewed: January 5, 2024
Tsvetelin
BulgariaWell maintained place! Good restaurant Great SPA area
Stayed in January 2024
Reviewed: December 29, 2023
Стефани
BulgariaThe room had amazing view and was nicely kept - clean and tidy with. The beds were comfortable, however we asked for a single double bed when confirming the booking over phone, but were greeted by two single ones. Breafast was plain, not great, not terrible. Housekeeping were very sweet and friendly. We were kinda harshly greeted on the reception when we parked and went in explaining we have a reservation with parking included and were asked "But do you have parking included?". Active listening was not on the strong side. Overall good experience with a few hiccups.
Stayed in November 2023
Reviewed: December 24, 2023
Latif
Kosovoeverything was ok
Location
Stayed in December 2023
Reviewed: December 11, 2023
Simona
United KingdomNothing
The view from the room and restaurant at the fortress is amazing! I was staying in the hotel for a wedding and we had a great time.
Stayed in December 2023
Reviewed: December 5, 2023
Mi
RomaniaThe smell from the bathroom, they didm't took the garbage in our 4 day stay.
The view is excelent, the room temperature is perfect in the winter season, multiple choice for the breakfast, the staff really helpful. I received a heart cake from the hotel in my room on the day when it was my birthday. The water temperature from the pool was perfect in the winter.
Stayed in December 2023
Reviewed: November 30, 2023
Liew
SpainThe single bed was a bit too springy... View from the room wasn't that great...
View from the restaurant was grand!
Stayed in November 2023
Reviewed: November 23, 2023
Kim
United KingdomGreat location, parking outside with help of staff, nice spacious room, pool and spa very good extras
Stayed in November 2023
Reviewed: November 13, 2023
Raluca
Romania-
Everything was good, I recommend
Stayed in October 2023
Reviewed: November 11, 2023
Tanya
BulgariaThe SPA & wellness is not fully included in the price plus the room was stinky as cigarettes so we had to change it.
Location, parking, view and breakfast
Stayed in November 2023
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