The only thing I was annoyed by - Booking.com suggests that the hotel has an airport shuttle, and it does NOT. They offered a ride to the closest bus terminal, which was helpful. But it would have been nice to know this when I was looking for places to stay.

Breakfast was fabulous!! The happy hour in the evening was elegant and fun. The on-site restaurant was delicious. Room was very comfortable!

Stayed in August 2025

Nothing I can think of

Beautiful with ordinary plans for flowers

Stayed in July 2025

Breakfast was a little underwhelming

Great place. favorite hotel in Bermuda. Lovely grounds and rooms. Free shuttle around hamilton.

Stayed in June 2025

Beautiful grounds, quick 10 minute walk to bus terminal and Hamilton.

Stayed in May 2025

Would’ve liked dining options that were closer to the property. Ascots was closed. The new Palomino was being renovated, so five of our days had construction noise and remnants from Ascots stacked in the parking area. Their soft opening was on Tuesday night, as planned, but there was a frenzy until then. We definitely appreciated the breakfast offering, and the wine & cheese in the late afternoon. There was a buffet offering that was catered for dinner, but I only saw one person eating there during the full week we were there. This was a timing issue and certainly not a permanent. This is a place to stay that requires taxi service if the guest has issues with walking everywhere. There’s no hotel shuttle offered. The shuttle was only available if “one of the boys is there.”

Boutique features, not modern brass & glass.

Stayed in May 2025

The staircase is always difficult to navigate with a suitcase in these hotels in Bermuda

The continental breakfast was ok. A little more variety with some pancakes vs waffles would be good .Some plain cornflakes vs rice Krispie's would be welcomed

Stayed in March 2025

The cost to and from the airport was excessive. I know it is expensive to live on the island but $60 per ride was pricey.

The Location to Hamilton was excellent. The staff was professional, courteous, and extremely helpful. The restaurant "Ascots" was a pleasant surprise. The food was very good and the wait staff was excellent.

Stayed in March 2025

The hotel is in a beautiful old house. It is in a quiet area but only a short walk from good bars and restaurants. The staff went out of their way to make sure we had every comfort.

Stayed in March 2025

Requested room with King bed (booked through Booking.com) was unavailable as the hotel told me they were not able to receive special requests through 3rd party websites. Only option provided by hotel manager was to pay for an upgrade which was declined.

Great location and lovely staff.

Stayed in March 2025

The property and staff exceeded our expectations

Stayed in January 2025

For breakfast, a wider selection of jams plus honey would be nice.

There was a good selection of dishes for breakfast including one cooked.

Stayed in February 2025

Included breakfast was no better than a typical Marriott Courtyard or Comfort Inn. Cold cereal, yogurt, some lackluster fruit, toast-your-own breads and not very fresh pastries and of course the make-your-own waffles machine. Ascots restaurant was sub-par even at $75 a person.

Lovely small property and gardens. Quiet comfortable rooms. Pleasant 10 minute walk to Front Street.

Stayed in February 2025

Too bad the pool was being renovated and there was no hot tub.

Good location. Complimentary breakfast, evening wine hour and in-room coffee — great for offsetting the high costs on the island.

Stayed in January 2025

I couldn’t stay long enough

The staff are amazing and can’t do enough for you from the moment of arrival. The house itself is stunning, clean with good facilities and services

Stayed in January 2025

Pool abit cold

Quiet bedrooms Nice breakfast

Stayed in January 2025

Loved it all

Clean beautiful and superb staff

Stayed in December 2024

No shuttle to and from airport for single individuals.

Everyone greeted me....from the Concierge to the yard workers with genuine pleasantness. And it was quiet.

Stayed in September 2024

Limited times for hotel shuttle in the morning and restaurant hours that were limited with no other on site food available.

Beautiful grounds with lovely gardens and an amazing staff.

Stayed in July 2024

Nothing

Staff was the best—extremely friendly and helpful with suggestions. Convenient location. Hotel itself was quite pretty and comfortable and quiet. Wine hour was also a plus.

Stayed in May 2024

Wonderful staff. Beautiful rooms. A great experience!!

Stayed in April 2024

Friendly staff; great breakfast options

Stayed in March 2024

Great staff, comfortable accommodations, location. Complimentary wine and cheese with the other guests was a nice surprise.

Stayed in February 2024

Each room has unique decor and very comfortable. Good breakfast buffet in covered terrace. Great menu selection in main dining room. Daily managers reception. Great location with 5-10minute walk to Front St. Employees made sure our stay was great. They are very friendly, efficient and knowledgeable about area. The hotel has a great ambience.

Stayed in January 2024

Nothing.

Excellent location within a short walking distance of Hamilton centre. Fabulous, friendly staff who make you feel very special and welcome. Ideal location for runners attending the running weekend. Lovely breakfast and beautiful gardens. I would stay here again in a heartbeat.

Stayed in January 2024