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  5. Reviews of Buganvillas Hotel Suites & Spa

Reviews of Buganvillas Hotel Suites & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av. Roca y Coronado 901 , 2218 Santa Cruz de la Sierra, Bolivia

#18 of 63 hotels in Santa Cruz de la Sierra

Guests' Choice

Review Score

Based on 294 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    6.2

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Showing 1 - 23

  • Reviewed: August 4, 2018

    10
    Perfect hotel relation price- quality.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect hotel relation price- quality. We had a junior suite with an extreme lot of space. Nice pools, good restaurant, good breakfast. Nice staff. Everything you can expect of a 5 stars hotel.

    Stayed in August 2018

  • Reviewed: July 18, 2018

    6.7
    Great breakfast, rooms were clean and spacious, courteous...
    • Leisure trip
    • Family with young children
    • Four-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Issues with the showers, water pressure was unstable, very hot or very cold nothing in the middle.

    Great breakfast, rooms were clean and spacious, courteous staff, very nice pool.

    Stayed in July 2018

  • Reviewed: April 14, 2018

    4.2
    Disappointing, has so much potential and will not stay there again. Not recommended.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of cleanliness and no response to queries at time of booking ( we asked for a cot and airport pickup). They don’t seem interested in collaborating fully with booking.com

    The breakfast, pool and gardens looked great.

    Stayed in April 2018

  • Reviewed: April 9, 2018

    7.5
    Great trip. thanks!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 4 nights

    Only complaint is that the A/C stopped working 2 out of the 4 days that we were there... making it very uncomfortable in the room.

    Beautiful gardens and pool facilities. Food was also very good.

    Stayed in April 2018

  • Reviewed: March 19, 2018

    7.1
    Good deal for a big group but not a 5 star hotel experience
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    When we entered our room there was a glass with used cigarrettes at the balcony from the previous guests I guess? It was disgusting so I requested the staff to clean it up. They took out the glass but left some that were thrown on the floor. Very low attention to details!!!!

    We had access to 3 different pools and oir apartment was very big and confortable

    Stayed in March 2018

  • Reviewed: March 8, 2018

    8.8
    great breakfasts, close to supermarket and food courts, room...
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights

    great breakfasts, close to supermarket and food courts, room was more like a suite and was very large and roomy, excellent air conditioning in our room.

    Stayed in March 2018

  • Reviewed: January 6, 2018

    3.3
    I wouldn’t recommend it
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The presidential suite had water dripping from the sealing when it rained... right above the pillows on the bed. Everything seemed really Old and not so clean. We also asked for towels for the swimming pool and they said they were drying them (not washing them). I wouldn’t go back!

    The hotel seemed to be a great hotel about 10 years ago and the staff was very nice and tried to help as much as they could with the problems and questions we had. It was great that they had umbrellas for every village.

    Stayed in January 2018

  • Reviewed: December 8, 2017

    6.3
    Nice place, super noisy at night, shabby treatment by staff.
    • Leisure trip
    • Couple
    • Two-Bedroom Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were not helpful or pleasant to deal with. Both nights there were people right outside our room well after midnight yelling, drinking, and partying by the pool. Staff refused to do anything until we had called 4 times. Staff also unhelpful and borderline rude on checkout.

    Large suite, very clean and well maintained. Nice breakfast.

    Stayed in December 2017

  • Reviewed: October 22, 2017

    7.9
    Decent.....
    • Solo traveler
    • Executive Suite
    • Stayed 2 nights

    The restaurants and bar personnel are slow and confused. Couldn't even get the orders right. Also, they continuously remind the patrons to tip them in cash. The suite bathrooms are very small and old.

    Stayed in October 2017

  • Reviewed: January 7, 2019

    9.6
    Its very nice place very clean and confortable for the kids...
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Its very nice place very clean and confortable for the kids the stag is very friendly and welcoming

    Stayed in December 2018

  • Reviewed: December 23, 2018

    10
    Everything was excellent.
    • Business trip
    • Solo traveler
    • Executive Suite
    • Stayed 24 nights
    • Submitted from a mobile device

    Norhing

    Everything was excellent. No complains whatsoever.

    Stayed in December 2018

  • Reviewed: December 13, 2018

    10
    The place
    • Business trip
    • Couple
    • Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathrooms needs some reparation.

    The place

    Stayed in December 2018

  • Reviewed: July 25, 2018

    8.8
    Very nice kids friendly
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice kids friendly

    Stayed in July 2018

  • Reviewed: July 11, 2018

    7.9
    Clean
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Swimming pool was not as hot as expected. I

    Clean

    Stayed in July 2018

  • Reviewed: March 1, 2018

    9.6
    Great!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Property is beautiful!

    Stayed in February 2018

  • Reviewed: January 25, 2017

    5.4
    Price
    • Leisure trip
    • Family with young children
    • Submitted from a mobile device

    The attention of the stuff. Horrible beds

    Price

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: June 8, 2015

    6.7
    The hotel property is nice and big to workaround.
    • Leisure trip
    • Family with young children

    The bar staffs provides bad service, check-in takes really long, jacuzzi was below body tempeture warm..its

    The hotel property is nice and big to workaround.

  • Reviewed: January 25, 2015

    5.5
    The pool is in pristine condition with gorgeous lights at...
    • Leisure trip
    • Family with older children

    The staff at the hotel reception were unprofessional in many ways. Our suite was not ready upon arrival and had to wait an hour and a half to check-in. During check-in they asked us for proof of legal immigration as if we were checking into a shady motel or looked like criminals. The showers have bi-polar behavior as you can't comfortably shower....It's like a Katy Perry song (Hot & Cold). Also, the facilities are due for some maintenance as the tiles in the suite along with couches and the furniture are dated and show wear and tear.

    The pool is in pristine condition with gorgeous lights at night along with nice cabana furniture located near the pool and snack bar.

  • Reviewed: January 26, 2016

    7.5
    atencion en piscina y restaurant
    • Leisure trip
    • Family with young children

    atencion en piscina y restaurant

  • Reviewed: October 30, 2015

    7.5
    Probably one of the best places to stay in Santa Cruz.
    • Leisure trip
    • Couple

    Building maintenance could be better.

    Probably one of the best places to stay in Santa Cruz.

  • Reviewed: September 27, 2015

    8.3
    Very safe facility.
    • Solo traveler

    Very safe facility. Nice to have a major grocery store right next door.

  • Reviewed: September 1, 2015

    5.8
    Staff was friendly
    • Group

    The bathroom shower had 3 exposed set of wires with water that sprayed out of them. Unsafe

    Staff was friendly

  • Reviewed: May 18, 2015

    9.2
    Excellent wifi
    • Business trip
    • Couple

    Excellent wifi

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 23

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