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Reviews of Mercure Rio de Janeiro Arpoador 4 stars

Rua Francisco Otaviano 61, Ipanema, Ipanema, Rio de Janeiro, CEP 22080040, Brazil

#209 of 451 hotels in Rio de Janeiro

Guests' Choice

Review score

Based on 224 hotel reviews

8.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8

  • Location

    9

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.1

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Showing 1 - 22

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Apartment with Double Bed
    • Stayed 3 nights

    On our first morning, the staff had not observed that there was no omelette and sausages left, and failed to refill.

    Very good hotel, good location between Copacabana and Ipanema. Parking facilities at the hotel. Room was nice and spacious, comfortable bed and a nice balcony. Breakfast was really good. Breads, omelettes, a selection of fruits and juices too. Pool looked nice but never used it.

    Stayed in April 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Solo traveller
    • Classic Apartment with Twin Beds (2 Adults)
    • Stayed 2 nights

    The beaches and area are not for families nor are they safe. All gay perversions openly displayed that really told us never go again! Impossible to see beautiful Brazilian women we thought were on Copacabana Beach! Brazil is proud to be a gay destination...straights don't bother!

    We liked everything from staff to breakfast to accommodations to location! Great restaurant across street. Spendy but great!

    Stayed in February 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Solo traveller
    • Apartment with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Slow check in and out. Breakfast was mediocre at best. Room was dated and bed and bedding was just awful. No view and ac sounded like a jet engine!

    The location.

    Stayed in January 2018

  • Reviewed: 21 October 2017

    • Leisure trip
    • Group
    • Standard Triple Room with Partial Sea View
    • Stayed 2 nights

    The shower was old and full of mold. Pretty disgusting. The room could do with better cleaning. We wanted to do a late check-out and the staff were very unhelpful, and made us do a reservation for an extra day, even though we left in the evening. Swimming pool only has sun for like an hour. It's a very narrow space and not pleasant at all.

    Stayed in October 2017

  • Reviewed: 15 September 2017

    • Leisure trip
    • Couple
    • Classic Apartment with Twin Beds (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    - the cleaning in the room is not perfectly done everyday - the shower soap is not changed everyday so you don't have enough for several days - the wifi is low (you can't call someone on whatssapp) - the price is a bit high for the quality of the room (there was a strong smell in the room and the bathroom is not nice)

    - spacious flat - very good breakfast with a lot of choice - nice staff

    Stayed in September 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room with Parcial Sea View
    • Stayed 1 night
    • Submitted via mobile

    I wouldn't stay here again. Besides being in a perfect location between the two main beaches, the room was not otherwise worth the cost. Pool is small and covered by the shade of the building for a good part of the day. The room was nice, but the TV was secured 90 degrees from the couch so useless when hoping to laze on the couch and relax. Facilities are nice, but not amazing. No nice views. If you're lucky you may get a strip of the coast line. Cost isn't worth it.

    Bed and couch comfortable. Clean. Close to beaches.

    Stayed in January 2017

  • Reviewed: 6 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room with Parcial Sea View
    • Stayed 23 nights
    • Submitted via mobile

    Pool small and no afternoon sun. Room service food not up to expectations.

    We choosed this hotel because of the small kitchen and its location. It lived up to our expectations. Great service from all staff!

    Stayed in January 2017

  • Reviewed: 29 January 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    The kitchenette could have been better stocked - pots, working kettle, milk in fridge, utensils etc.

    Great location, friendly staff, great breakfast selection, good pool

    Stayed in January 2017

  • Reviewed: 5 June 2018

    • Leisure trip
    • Couple
    • Classic Apartment with Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast

    Stayed in June 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Solo traveller
    • Apartment with Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bedding Very noisy

    Breakfast

    Stayed in February 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Group
    • Apartment with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Grubby bathroom

    Location and staff

    Stayed in February 2018

  • Reviewed: 15 November 2017

    • Leisure trip
    • Group
    • Apartment with Double Bed
    • Stayed 1 night

    Friendly staff, good breakfast, small kitchen, balcony, tv room!!! Awesome!

    Stayed in October 2017

  • Reviewed: 4 November 2017

    • Leisure trip
    • Group
    • Classic Apartment with Twin Beds
    • Stayed 2 nights

    The staff at the reception and breakfast were very nice people.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    • Leisure trip
    • Solo traveller
    • Classic Apartment with Twin Beds (2 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    Croissants could have been more crunchy or fresh

    Variety of sweets and savoury food Fresh fruit very good As well the fresh juices

    Stayed in October 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Couple
    • Classic Apartment with Twin Beds (2 Adults)
    • Stayed 2 nights

    Very friendly and helpful staff. Big room. Very nice breakfast buffet on third floor.

    Stayed in July 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Couple
    • Apartment with Double Bed (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location and very helpful staff. The rooms are big and clean. Many bars and restaurants close to the hotel.

    Stayed in May 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Family with young children
    • Apartment with Double Bed (2 Adults)
    • Stayed 3 nights

    Check in and Check Out - too slow

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Apartment with Double Bed (2 Adults)
    • Stayed 2 nights

    Superou as expectativas.

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 July 2015

    • Leisure trip
    • Couple

    As a brazilian I knew the most hotels in Rio are old and pricey so to avoid bad surprises i choose Accor brand. Comparing with other Mercure that one is away worse!!! Wi-fi and landline never worked! Missing kitchen stuffs! Elevator slow! Poor maintenance at all!!! They told me will remake everything...I hope so!

    The staffs are really helpfull!!!!! Nice tips and support!!!!

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    It will be better if the rooms are renovated. Hotel looks better at booking pictures.

    Personel was so warm. Location is just at copacabana.

  • Reviewed: 20 November 2015

    • Leisure trip
    • Group

    Lifts were incredibly slow , spent five minutes waiting on one occasion ....

    Great Location

  • Reviewed: 13 June 2015

    • Leisure trip
    • Couple

    garagem pequena

    proximo a praia

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 22

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