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Reviews of Mercure São Paulo Nações Unidas 4 stars

Rua Manoelito de Ornellas, 104, Santo Amaro, Sao Paulo, CEP 04719-040, Brazil

#141 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 686 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.2

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Showing 1 - 12

  • Reviewed: 11 November 2017

    5.8
    Breakfast was very nice
    • Business trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is outdated and not that clean, a piece of the soap from the former guest was still lying in the shower. A few hairs and undefined marks at the bed sheets.all in all a bit disappointed and not Mercure like

    Breakfast was very nice

    Stayed in November 2017

  • Reviewed: 15 October 2017

    8.3
    Good experience
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very limited English from restaurant staff. Although it was clear they they really wanted to assist, we could not commicste at all, other than pointing out of the menu.

    The staff friendly and willingness to assist. The reception staff was absolutely wonderful!

    Stayed in October 2017

  • Reviewed: 23 August 2017

    10
    Fantastic
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 5 nights

    nothing

    super nice staffs! Special thanks to Shirley! Thank you. Close to a big supermarket, close to shopping mall. Clean, The bathroom with very nice shower head

    Stayed in August 2017

  • Reviewed: 2 May 2017

    5.8
    Location and breakfest
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights

    Room# 310: Bathroom: shower room not properly clean (walls in shower compartment were dirty, as well as some parts of floor) Desk: broken, so it would easily move Wi-Fi: took to long to connect, gave up trying to access by cellular phone

    Location and breakfest

    Stayed in April 2017

  • Reviewed: 29 April 2017

    10
    Excellent choice!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom facility could be better, was rather small with rust and mould on handles.

    Smooth check-in, housekeeping service was good and room was very clean. Requested for iron and it was promptly delivered, had problems with the safe and it was promptly resolved. Had an enjoyable stay.

    Stayed in April 2017

  • Reviewed: 9 May 2018

    7.5
    Big room , expresso coffee at breakfast
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Slow elevator, internet is slow

    Big room , expresso coffee at breakfast

    Stayed in May 2018

  • Reviewed: 9 November 2017

    8.3
    Clean, quiet, big room
    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean, quiet, big room

    Stayed in November 2017

  • Reviewed: 13 November 2016

    7.5
    Good stay in Sao Paulo
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 December 2015

    10
    The location is very good.
    • Business trip
    • Solo traveller

    No.

    The location is very good. Close to Carrefoure and metro station. The room is will clearn by them everyday and equipped with everything I need including kitchen, fridge, hairdryer, tower, safebox, clothes hanger, airconditioner. etc. Also the staff there are very nice and helpful. Everything is perfect.

  • Reviewed: 28 June 2015

    10
    I love the hotel staff, the little kitchen in the room and...
    • Business trip
    • Solo traveller

    The wifi did not want to work on my phone most of the time but it did work on my computer all the time.

    I love the hotel staff, the little kitchen in the room and how comfortable the bed was. I felt like I was in a small apartment which was really nice.

  • Reviewed: 5 May 2016

    7.1
    Bed was to small and uncomfortable
    • Business trip
    • Solo traveller

    Bed was to small and uncomfortable

  • Reviewed: 10 April 2016

    7.5
    Good location for that side of town.
    • Business trip
    • Solo traveller

    Good location for that side of town. Overall good cost/benefit. Friendly staff. Excellent shower.

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 12

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