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Reviews of Mercure Sao Paulo Alamedas 4 stars

Rua Padre João Manuel, 202, Sao Paulo, CEP 01411000, Brazil

#161 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 548 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    7.2

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Showing 1 - 34

  • Reviewed: 15 June 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was in a great location and was very clean. The staff was very nice and even accommodated my early check in. It’s really good value for the price

    Stayed in June 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing negative comes to mind, except an ok pool area.

    Great room with a lot of space for 3 travellers! Friendly english speaking reception and very nice hotel position. Did not have breakfast at hotel but it looked like a good spread.

    Stayed in April 2018

  • Reviewed: 13 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much to add. Could have been more healthy options at breakfast, but that is a problem across South America

    The rooms were really spacious, nice for a long stay as the rooms have a separate changing/wardrobe area in the room. We also used the gym which had good equipment. The hotel is located in a very trendy area just off Paulista. Perfect for everything.

    Stayed in January 2018

  • Reviewed: 20 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The room is a little basic in terms of design. The bathroom has no space for women's toiletry. Very practical and functional, but not fun. Breakfast is also a little basic.

    The staff is great. Very warm and helpful. Really nice. The location is amazing.

    Stayed in December 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Although my room was on the 13th floor still could to the cars from the congested street.

    The location of the hotel is great. It is very close to the metro station and very close to restaurants, bars and museums. Hotel stuff very helpful

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Breakfast is great but too expensive.

    Location is super handy. Staff is also very helpful. They borrow iron/iron board so if you are staying for work is handy.

    Stayed in August 2017

  • Reviewed: 12 May 2017

    • Leisure trip
    • Family with young children
    • Superior Queen Suite with Sofa-bed
    • Stayed 1 night

    -Very small bugs in bathroom -Confusion and delay in searching parcel sent in advance; other guests also suffered to obtain their goods; seems to be due to the mess in organization in back storage of the hotel -Insufficient communication and double work among staff; takes long time to obtain a thing to the room, as house keeping staff did not understood the room number etc

    -Price (cost performance) -Bed (bed spring is good enough and comfortable) -Room size (large enough to feel comfortable)

    Stayed in May 2017

  • Reviewed: 31 January 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Centrally located and a short walk from Paulista Avenue. Staff were very helpful when helping me with a banking issue. The roof top pool is a bonus when the sun is shining in Sao Paulo. The rooms are spacious and clean. Good shower. A/C is good. We did not have breakfast included in our rate but we paid for this in addition, the breakfast was good and had a good choice but I would say the lunch is better for the same price.

    Stayed in January 2017

  • Reviewed: 31 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 11 nights
    • Submitted via mobile

    Elevators were a problem, not having umbrella s for guests in a city that rains continually, and MOST upsetting ...every year hotel decided to take on renovations ( pool deck) in height of the summer.....this work should be addressed in winter months....every year same problem. Was also upset that breakfast wasn't included and the response from the person who checked me in.....she explained that had I booked through accord it would have been included ......as I explained to her the email I received from accord pushed me through booking . Com.........this was very upsetting ....

    Location, pool, room, cable, price, Garage,

    Stayed in January 2017

  • Reviewed: 20 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cable TV must be renewed, not only channels but also the equipment.

    Everything...my home away from home.

    Stayed in May 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • Couple
    • Privilege King Room
    • Stayed 3 nights
    • Submitted via mobile

    The cable TV can be better...

    Everything is very good..

    Stayed in April 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    gute lage. gute zimmer. swimmingpool am dach. english spoken at the reception. balkone.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    • Leisure trip
    • Couple
    • Superior Queen Suite with Sofa-bed
    • Stayed 1 night

    Interchangeable with pretty much any other hotel in this area.

    Central and safe location.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    nothing

    The room is very big and the location is just perfect if you like the neighborhood Jardins and the Av Paulista Region.

    Stayed in February 2018

  • Reviewed: 3 February 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    The size of the rooms and the breakfast.

    Stayed in January 2018

  • Reviewed: 26 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit pricey

    Goof location and good facilities

    Stayed in December 2017

  • Reviewed: 25 October 2017

    • Business trip
    • Solo traveller
    • Privilege King Room
    • Stayed 19 nights

    Need better soap and toilatery

    staff friendly ness and promptness in service

    Stayed in September 2017

  • Reviewed: 12 September 2017

    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Great location, spacious room and the beds are very comfortable.

    Stayed in September 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights

    Breakfast not included in the price.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very unpersonal hotel

    Great location, clean, safe

    Stayed in July 2017

  • Reviewed: 20 July 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Sanitory - Painting on the walls.

    Breakfast with a large choice. Large bed.

    Stayed in June 2017

  • Reviewed: 24 June 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleanness and Location just great! Staff super efficient and friendly

    Stayed in June 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    nothing

    Good location in Paulista

    Stayed in March 2017

  • Reviewed: 29 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 29 nights

    Repeating items in Breakfast

    Service , friendlyness of the staff and location

    Stayed in February 2017

  • Reviewed: 9 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Everything was excellent, room was very clean, the staff extremely friendly.

    Stayed in March 2017

  • Reviewed: 12 February 2017

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    Breakfast

    Hospitality

    Stayed in February 2017

  • Reviewed: 6 January 2017

    • Business trip
    • Solo traveller
    • Superior Queen Suite with Sofa-bed
    • Stayed 12 nights
    • Submitted via mobile

    Bread was too dry

    Mango fruits and coconut water

    Stayed in January 2017

  • Reviewed: 2 December 2016

    • Business trip
    • Group
    • Privilege King Room
    • Stayed 11 nights
    • Submitted via mobile

    Breakfast

    Very helpful and prompt service.

    Stayed in December 2016

  • Reviewed: 6 September 2016

    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevators

    Location and room layout/ style

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 April 2016

    • Business trip
    • Solo traveller

    Booking charged me the full amount as soon as I got there. The problema was that I had already changed USD$ to pay in cash. So now, I'm waiting for the refund on my credit card. They said it was going to take up to 40 days...

    Great location, huge room, cleanliness.

  • Reviewed: 13 December 2015

    • Business trip
    • Solo traveller

    Lack of enough electricity sockets close to the working desk in the living room.

    Lobby has been remade and that is a nice touch. A new open air lounge has been set and accessible from the lounge. Good idea to create a common and chilling space also for the non smokers.

  • Reviewed: 3 April 2016

    • Business trip
    • Solo traveller

    Poor internet

  • Reviewed: 3 March 2016

    • Leisure trip
    • Solo traveller

    Friendly, professional staff. Nice rooms in a great location.

  • Reviewed: 22 September 2015

    • Leisure trip
    • Solo traveller

    Reception Area under renovation and was not informed on booking .... Rooftop pool area needs refurbishment

    Very nice rooms, freshly refurbished

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 34

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