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Reviews of Mercure Angra dos Reis 4 stars

Estrada das Marinas, 111, Angra dos Reis, CEP 23932-540, Brazil

#10 of 27 hotels in Angra dos Reis

Guests' Choice

Review score

Based on 1579 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    6.7

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Showing 1 - 60

  • Reviewed: 13 April 2018

    6.7
    Disappointing
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed here a week before and were more than satisfied. This time, though we booked exactly the same room, we were given a very unsatisfactory room, small, overlooking the parking lot, squeaky door, and not as clean. Funny thing was, the hotel was far from full and could have provided a much better experience.

    The pool is gorgeous. The outlook fabulous.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    7.9
    Great pool area with amazing view.
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were a bit disappointed with the hotel structure. even though it is new hotel, all amenities inside seemed to be old and out dates however working fine. We thought it was overpriced for the value received. Food was good, but very expensive. We decided not to pay for breakfast as it was BRL 55 per head. Our room had a "small kitchen" which in reality was a sink, a microwave and 2 glasses. No cuterly or dishes. We had a very nice and pleasant stay with great staff, but I expected more for 4 star hotel and its price.

    Great pool area with amazing view. Staff very friendly and gave us all details and required info to have a pleasant stay. Bed was very confortable and shower nice and strong. Great view from the balcony. Room and hotel were very clean according to high standards.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    6.7
    Good Location
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 2 nights

    The room we were in was a bit tatty and would benefit from re-painting. The Air-conditioning was very noisy and not very good . Wi-Fi not the best

    Stayed previously in this hotel when it was the Golden Tulip now the Mercure, but did not notice any changes since last visit . Hotel is in a good location on sea front and in easy walking distance to a shopping centre and restaurants . Nice swimming pool and sun area. Staff were friendly and helpful.

    Stayed in March 2018

  • Reviewed: 13 January 2018

    9.0
    enough parking space, easy to find, nice outdoor activity,...
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (3 Adults)
    • Stayed 2 nights

    music at swiming pool to loud

    enough parking space, easy to find, nice outdoor activity, advice the boat tour for 4 hours, very nice beach and warm water. Food at the breakfast is very good, Room have a nice balcony and a kitchenet very useful

    Stayed in December 2017

  • Reviewed: 11 January 2018

    9.6
    Big room with sea view, the pool area is beautiful and right...
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We stayed for 6 days, and didn't have WIFI at all during our stay! We asked the reception everyday, but they just said they couldn't do anything about it.

    Big room with sea view, the pool area is beautiful and right next to the sea! Perfect to watch sundown. Wery relaxing!

    Stayed in January 2018

  • Reviewed: 17 November 2017

    7.9
    Nice hotel, amazing pool!
    • Leisure trip
    • Solo traveller
    • Economic Double Room
    • Stayed 1 night

    Had some problems with my card, couldn't get to my room couple of times but the card was replaced once I went to the reception.

    Professional staff, good food at restaurant and amazing pool. Very nice hotel and I highly recommend it if you plan to visit Angra.

    Stayed in November 2017

  • Reviewed: 15 November 2017

    8.3
    The rooms are very nice, friendly staffing, amazing pool...
    • Couple
    • Economic Double Room
    • Stayed 3 nights

    Everything offered in the hotel is extremely expensive and the quality for a few beverages and dishes are not good. I couldn't understand why they charge so much for such poor food (desserts, sandwiches etc).

    The rooms are very nice, friendly staffing, amazing pool view and great breakfast.

    Stayed in November 2017

  • Reviewed: 15 October 2017

    4.5
    Don’t go
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in 40 min Waiting for buffet food 30 min Generator noice all night Lost of screaming children and loud drunk teenagers No beach

    Swimming pool and view where great

    Stayed in October 2017

  • Reviewed: 18 September 2017

    8.8
    An ideal place to stay
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet washing handle (bidet )was dirty from a previous guest and no one bothered to clean it.. but it's my mistake that I forgot to mention that to the reception personnel

    Location and facilities

    Stayed in September 2017

  • Reviewed: 28 August 2017

    9.6
    The hotel room was really clean.
    • Business trip
    • Solo traveller
    • Superior One Bedroom - Double Apartment
    • Stayed 9 nights

    The wi-fi is terrible. It's worthless for all things said. They need to have better service due to that many people go there on business and having excellent wifi is a must now a days.

    The hotel room was really clean. Excellent service overall. Great food.

    Stayed in August 2017

  • Reviewed: 28 July 2017

    7.1
    Most of the staff were really friendly.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    One person from the staff team was very rude. The room is simple, the only thing that really stands out in this hotel is the location and the swimming pool.

    Most of the staff were really friendly. The room was spacious and big. Goog view.

    Stayed in July 2017

  • Reviewed: 18 June 2017

    6.7
    Good located hotel with very pleasant staff, but some upgrading is advised.(eg airco's).
    • Leisure trip
    • Family with young children
    • Superior One Bedroom - Double Apartment
    • Stayed 1 night

    Very unpractical elevator location if you stay in the higher nr rooms(10 and up) Very noisy airco's. Good size rooms with separate bedroom, but quite basic and noisy airco!! There was a party going on in Angra dos Reis with very heavy music up to 0400 hrs making sleep totally impossible. And,...... at 0600 hrs the garbage people started to make noise Hotel corridors quite basic.

    Very pleasant staff, good service and good restaurant Nice swmming pool area Nice view

    Stayed in June 2017

  • Reviewed: 28 February 2017

    7.9
    Great pool! Good location. Ok hotel.
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night

    The hotel itself is a little dated and in need of remodeling.

    The pool is great for relaxing and the hotel is very near the local shopping mall which makes quick bites easy.

    Stayed in February 2017

  • Reviewed: 4 January 2017

    9.2
    Amazing Views in Angra Dos Reis
    • Leisure trip
    • Couple
    • Superior One Bedroom - Double Apartment
    • Stayed 2 nights

    Breakfast room was a bit crazy in the high season, but had reasonably good selection and make omelettes on request. Breakfast buffet good.

    The room was an apartment with two flat screen TV, one in the lounge/kitchen and other in the bedroom. Little kitchenette if interested in cooking. Balcony with seats for the view. If you have top floor apartment looking into the swimming pool, the view is really nice in the evening. The swimming pool is infinity pool next to the sea, no beach but the pool is nice. Very secure complex behind security controlled gates. You can easily make tours to the Angra Dos Reis islands that are amazing.

    Stayed in December 2016

  • Reviewed: 19 December 2016

    8.8
    Very nice resort and pretty much the center of town.
    • Leisure trip
    • Couple
    • Superior One Bedroom - Double Apartment
    • Stayed 4 nights

    The WiFi was practically non-existent with very poor reception.

    The staff was friendly and accommodating. The pools were beautiful and well maintained.

    Stayed in November 2016

  • Reviewed: 13 November 2016

    5.0
    One friendly lady at reception .
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shabby, smelly rooms and in dire need of refurbishment . Restaurant food isn't fresh

    One friendly lady at reception . Otherwise not very friendly staff

    Stayed in November 2016

  • Reviewed: 4 September 2016

    7.9
    Breakfast was nice
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 2 nights

    Sauna did not work any of the days we were there During the night a loud sound from some external central machines (kitchen or air conditioning, maybe) makes it difficult to sleep

    Breakfast was nice Parking and security Pool and views

    Stayed in August 2016

  • Reviewed: 30 August 2016

    7.9
    Really nice views and swimming pool.
    • Leisure trip
    • Group
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom floor/shower wall tiles were dirty. They need a good bleaching.... Bathroom sink only had cold water faucet. The bathroom needed update.

    Really nice views and swimming pool. Nice grounds. The room we had was good size and nice sittable balcony. Fridge and micro were nice to have too.

    Stayed in August 2016

  • Reviewed: 29 April 2018

    8.8
    I didn’t like the many extra fee they have
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like the many extra fee they have

    Stayed in April 2018

  • Reviewed: 1 April 2018

    10
    Paradise
    • Leisure trip
    • Family with young children
    • Superior One Bedroom - Double Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The pool with a beautiful view of Angra dos Reis

    Stayed in March 2018

  • Reviewed: 5 March 2018

    10
    Wifi very bad.
    • Leisure trip
    • Family with young children
    • Superior One Bedroom - Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    Wifi very bad.

    Stayed in March 2018

  • Reviewed: 16 February 2018

    8.3
    Good option for Angra
    • Leisure trip
    • Family with young children
    • Superior One Bedroom - Double Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Safety box is not fixed to anything so it a big box and nothing else...Apartment' kitchen is poorly equiped.

    Infinit pool is great.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    8.3
    Good location
    • Business trip
    • Solo traveller
    • Economic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast has changed since new Hotel chain. Dinner buffet used to be better also, Golden Tulip had a better food.

    Location

    Stayed in February 2018

  • Reviewed: 14 February 2018

    4.6
    Pool
    • Leisure trip
    • Couple
    • Superior One Bedroom - Double Apartment
    • Stayed 2 nights

    The staff had no intention of being helpful at all and there was all day music on the pool way too loud. I don't recommend this place at all.

    Pool

    Stayed in February 2018

  • Reviewed: 30 November 2017

    5.8
    Ok stay in Angra dos Reis
    • Leisure trip
    • Solo traveller
    • Economic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms. Basic and old. This is not a 4* hotel when it comes to rooms quality...

    The outside of the hotel. Well kept and very nice.

    Stayed in November 2017

  • Reviewed: 18 November 2017

    9.2
    Relaxing!!1
    • Leisure trip
    • Couple
    • Superior One Bedroom - Double Apartment
    • Stayed 3 nights

    The view, right on the sea.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    4.5
    never again
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Very noisy, also at night from the generator and drunk kids

    Pool was ok

    Stayed in October 2017

  • Reviewed: 13 October 2017

    9.6
    Good location
    • Business trip
    • Solo traveller
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi very slow

    Good location

    Stayed in October 2017

  • Reviewed: 28 July 2017

    10
    Great hotel
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool is incredible and the view is amazing

    Stayed in July 2017

  • Reviewed: 15 July 2017

    10
    The best hotel in angra
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Central location

    Stayed in July 2017

  • Reviewed: 6 July 2017

    8.8
    Very nice and comfortable place.
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 3 nights

    Nice staff and great food.

    Stayed in June 2017

  • Reviewed: 3 July 2017

    8.3
    Good location and pool with a view
    • Leisure trip
    • People with friends
    • Superior One Bedroom - Double Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Having someone in the morning checking for consumption of fridge items

    Location and swimming pool

    Stayed in July 2017

  • Reviewed: 6 May 2017

    9.2
    Everything was perfect
    • Business trip
    • Solo traveller
    • Economic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect

    Stayed in May 2017

  • Reviewed: 3 May 2017

    8.3
    A pleasant Stay
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 1 night

    Location, hospitality and Receptive staff

    Stayed in May 2017

  • Reviewed: 21 January 2017

    8.3
    Swimming pool, facilities, close to shopping center, front...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant and food could improve

    Swimming pool, facilities, close to shopping center, front of sea, friendly people

    Stayed in January 2017

  • Reviewed: 12 December 2016

    7.5
    Better value for Angra dos Reis
    • Business trip
    • Solo traveller
    • Superior One Bedroom - Double Apartment
    • Stayed 2 nights

    its a typical family resort hotel.. and I don't have kids, I come for work.. but oke, I accept that

    clean and comfortable hotel

    Stayed in December 2016

  • Reviewed: 22 November 2016

    8.3
    The very good staff and the hotel location .
    • Leisure trip
    • Couple
    • Economic Double Room
    • Stayed 4 nights

    At this moment, I don't see nothing

    The very good staff and the hotel location .

    Stayed in November 2016

  • Reviewed: 30 August 2016

    9.2
    Options in breakfast and boat from inside the hotel
    • Leisure trip
    • Solo traveller
    • Economic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sheets were a bit dirt.

    Options in breakfast and boat from inside the hotel

    Stayed in August 2016

  • Reviewed: 30 August 2016

    10
    Great service and staff!
    • Leisure trip
    • Family with young children
    • Superior One Bedroom - Double Apartment
    • Stayed 6 nights
    • Submitted via mobile

    No equipment in the kitchen so had to call for cutlery etc. Staff was helpful and brought things when requested.

    Great service and staff!

    Stayed in August 2016

  • Reviewed: 15 August 2016

    10
    Great place
    • Business trip
    • Solo traveller
    • Economic Double Room
    • Stayed 1 night

    No complaints everything good.

    Great setting very nice views. Great selection of food for breakfast.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 April 2016

    4.6
    The breakfast was good, and the pool was nice.
    • Leisure trip
    • Couple

    Didnt have hot water and the staff dont like to help so much.didnt clean my room every day. There is No money exchange in the hotel. The wifi is very slow. To much money for no reason.

    The breakfast was good, and the pool was nice.

  • Reviewed: 14 April 2016

    7.9
    Very good pool.
    • Leisure trip
    • Couple

    Very good pool. Not on beach. Out of center. Need car. Facilities good. Fair price. Good for longer stay as base for going to ilha grande and other islands in area.

  • Reviewed: 15 February 2016

    7.1
    The location next to the see and the infinity pool
    • Leisure trip
    • Couple

    It was noisy from the air conditioning of the facility building to the extent it was difficult to sleep.

    The location next to the see and the infinity pool

  • Reviewed: 25 January 2016

    9.6
    The best thing was the food.
    • Leisure trip
    • Group

    There was nothing we did not like

    The best thing was the food. We called the chef to congratulate on the food and presentation. The rooms were extremely spacious ,clean and with a lovely view. Great place to stay.

  • Reviewed: 26 November 2015

    8.3
    Staff very friendly and helpful , rooms and hotel very clean...
    • Leisure trip
    • Solo traveller

    Nothing really that I did not like, there was some building work going on at the hotel, but it did not really cause any problems

    Staff very friendly and helpful , rooms and hotel very clean, plus good buffet breakfast which was included in the price.

  • Reviewed: 30 May 2015

    9.6
    Fantastic location with nice view over the ocean.
    • Business trip
    • Family with older children

    Fantastic location with nice view over the ocean. Friendly reception staff. We did not spend much at the poolside as we wanted to see Ihla Grande and Paraty but the short time we spent was nice.

  • Reviewed: 21 April 2015

    9.6
    A área da piscina e as instalações do hotel são excelentes.
    • Leisure trip
    • Couple

    O restaurante do hotel é razoável. A comida demora para chegar e não é compatível com o preço, mas há opção de pegar um táxi para jantar fora do local.

    A área da piscina e as instalações do hotel são excelentes. Quarto espaçoso. Staff muito atenciosa e cordial.

  • Reviewed: 18 May 2016

    4.6
    Pool area good
    • Leisure trip
    • Couple

    Reception not well trained, breakfast nothing special, rooms are not worth the price, don't want to give booking.com price

    Pool area good

  • Reviewed: 30 April 2016

    8.8
    Swimming pool, breakfast and comfort.
    • Leisure trip
    • Couple

    very expensive

    Swimming pool, breakfast and comfort.

  • Reviewed: 30 April 2016

    8.8
    Swimming pool, staff, breakfast, comfort
    • Leisure trip
    • Couple

    very expensive

    Swimming pool, staff, breakfast, comfort

  • Reviewed: 17 April 2016

    10
    La piscina, la vista, la atencion.
    • Leisure trip
    • Solo traveller

    La piscina, la vista, la atencion.

  • Reviewed: 5 January 2016

    9.6
    The swimming pool.
    • Leisure trip
    • Couple

    The swimming pool. The food. Spacious apartment.

  • Reviewed: 6 December 2015

    9.2
    Gorgeous pool area!
    • Leisure trip
    • Couple

    Gorgeous pool area!

  • Reviewed: 6 December 2015

    7.1
    Pool and food
    • Leisure trip
    • Couple

    The gym equipment and the quietness of the hotel. Plus not near other restaurants

    Pool and food

  • Reviewed: 18 October 2015

    8.3
    Very Nice swimming pool
    • Leisure trip
    • Family with older children

    the rooms could be refreshed. Building getting old

    Very Nice swimming pool

  • Reviewed: 22 August 2015

    5.0
    breakfast
    • Leisure trip
    • Family with young children

    poor housekeeping, very dirty room, had to ask for cleaning, AC were completely clogged

    breakfast

  • Reviewed: 9 June 2015

    5.0
    Breakfast and lunch buffet.
    • Leisure trip
    • Couple

    2 lamps missing in the room, so lights not working, wi-fi very slow.

    Breakfast and lunch buffet.

  • Reviewed: 29 March 2015

    9.6
    Good breakfast, especially the coffee.
    • Business trip
    • Group

    It would be good if they had a self-service laundry room.

    Good breakfast, especially the coffee. Clean, good views of the bay.

  • Reviewed: 21 February 2015

    6.7
    The Wi Fi is not good.
    • Leisure trip
    • Family with older children

    The Wi Fi is not good.

  • Reviewed: 20 January 2015

    8.3
    Pools, breakfast, room view
    • Business trip
    • Solo traveller

    Front desk gets crowded all day long and only 2 staff members working there

    Pools, breakfast, room view

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Showing 1 - 60

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