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Reviews of Grand Mercure Brasilia Eixo 5 stars

SHN Quadra 5 Bloco G, North Wing, Brasilia, CEP 70710-300, Brazil

#27 of 64 hotels in Brasilia

Guests' Choice

Review score

Based on 814 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 - 22

  • Reviewed: 2 May 2018

    10
    A comfortable and clean hotel with great location and breakfast where I would stay again.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The pool is too small for such a big hotel. There is space for only a few people to sit around it, and it is not deep at all. It is on the roof, so it does provide a great view.

    The breakfast was excellent! A wide variety of fruits, breads, juices, along with eggs and bacon (and much more)! The staff were friendly and courteous. We were upgraded to a bigger room upon check-in (probably due to a lack of guests on the holiday weekend). Our room faced westward, which had a GREAT view of the sunset behind the national stadium. If you enjoy the sunset, then I recommend requesting a room on a higher floor as we did. The location is pretty good, as there are two malls across the street (one only sells furniture, but has Madero steakhouse and Paris 6 restaurant). It's also a short walk from the large antenna and green space, or bus stop if you prefer to use local buses. There are also some bicycles for rent near the hotel. You'll need to download an app to use them though, as you must scan a barcode to use the bike. Most of the government buildings are all very far from all the hotels (they are all in the same area), so you'll either walk, bike, or take taxi/Uber. We didn't bike, but always meant to. As the city is pretty flat, it would have been easier to get around than walking everywhere. The wifi worked great, and we had access to plenty of TV and movie channels.

    Stayed in May 2018

  • Reviewed: 8 January 2018

    10
    Simply the Best!
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The location, front desk personnel,great breakfast, great bed, fantastic pillows (really great), nice view from the windows, new soft towels, reliable WiFi. In short, fantastic!

    Stayed in January 2018

  • Reviewed: 1 July 2017

    4.6
    Needs renovations. Immediately! Or downgrade it to Ibis Budget
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    Poor structure. Poor fitness center, awful bedroom (slow Wi-Fi, dirty floor, broken furniture and toilet, old mattress). Needs renovations immediately. Expensive breakfast. Absolutely below average for a Grand Mercure hotel.

    Location, Location, Location. And a kind staff.

    Stayed in June 2017

  • Reviewed: 8 January 2017

    6.7
    location, breakfast
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    not refurbished rooms (8th floor) shouldn't even been sold, the photos are misleading because they show the refurbished rooms only and not the old ones

    location, breakfast

    Stayed in January 2017

  • Reviewed: 4 May 2018

    7.9
    Very good: breakfast, sea view and terrace
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Dirty sheets, not empathic personnel

    Very good: breakfast, sea view and terrace Good: room size, furniture

    Stayed in April 2018

  • Reviewed: 11 April 2018

    6.3
    3-star facilities
    • Business trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom needs total renovation. Rooms are not soundproof. We could hear loud noises of drunk people shouting in the room beside ours.

    Location

    Stayed in April 2018

  • Reviewed: 30 December 2017

    9.2
    Very nice
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Very nice

    Stayed in December 2017

  • Reviewed: 29 December 2017

    7.5
    Breakfast.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. Very poor

    Stayed in December 2017

  • Reviewed: 3 December 2017

    5.8
    i should have had the option to pay for breakfast upfront.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights

    i should have had the option to pay for breakfast upfront.

    Stayed in December 2017

  • Reviewed: 1 December 2017

    5.0
    The quality of this Hotel has dropped tremendously.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights

    My room had leakeage, reception took too long, quality of breakfast offered was poor.

    Stayed in November 2017

  • Reviewed: 30 November 2017

    4.2
    Bad experience.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Bad reception service. Breakfast not included.

    Good location.

    Stayed in November 2017

  • Reviewed: 23 November 2017

    7.9
    Location.
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 2 nights

    Price breakfast.

    Location.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    9.2
    Great hotel for sightseeing at the monumental axis!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Great hotel for sightseeing at the monumental axis! Helpful multilingual staff and added plus!

    Stayed in October 2017

  • Reviewed: 4 September 2017

    7.9
    The breakfast is excellent!
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    The swimming pool. The water was too cold even during daytime!

    The breakfast is excellent!

    Stayed in September 2017

  • Reviewed: 19 July 2017

    6.7
    Good Hotel needing some attention
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Carpets and furniture old needing replacement and modernization

    Proximity to a shopping mall and breakfast

    Stayed in June 2017

  • Reviewed: 26 June 2017

    5.8
    Really old room.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Really old room.

    Stayed in May 2017

  • Reviewed: 23 April 2017

    7.9
    Excellent breakfast and good location
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Excellent breakfast and good location

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 February 2016

    4.2
    The breakfast is quite good but for R$42 it should be better...
    • Business trip
    • Solo traveller

    the hair drier was not working the air conditioning is over the head of the guest ( good to get a flu or something like this) the smell of the corridor was terrible, the same smell of the room, I think it is due to the carpet is too old

    The breakfast is quite good but for R$42 it should be better than this

  • Reviewed: 6 March 2015

    8.3
    Nice rooms and bed.
    • Business trip
    • Couple

    The elevators take too long to ascend and descend and most of the it is being used by the cleaning staff.

    Nice rooms and bed. Very silent and comfortable room. Good breakfast variety.

  • Reviewed: 8 October 2015

    6.7
    The location
    • Business trip
    • Group

    Poor English (the staff) but they try to help. The cleaning of the room not good

    The location

  • Reviewed: 6 August 2015

    8.8
    for bussness people
    • Couple

    for bussness people

  • Reviewed: 22 January 2015

    5.0
    Oldfashion rooms, breakfast is good but for €13,- I expected...
    • Leisure trip
    • Solo traveller

    Oldfashion rooms, breakfast is good but for €13,- I expected more!

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 22

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