Reviews of Hotel Calstar
Rua Epitácio Pessoa, 97, São Paulo, CEP 01220-030, Brazil
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Reviewed: August 18, 2025 · Stayed in June 2025
Verified reviewReviewed: August 17, 2025 · Stayed in August 2025
Verified reviewBreakfast
Reviewed: August 2, 2025 · Stayed in July 2025
Verified reviewThe beds were very comfortable, Breakfast was ok, a buffet, but controlled all the time by a member of the staff, who checked you didn't take out any food.
The bathroom was so, so small that you couldn't dry yourself in it after the shower. The neighborhood is not recommendable.
Reviewed: July 29, 2025 · Stayed in July 2025
Verified reviewWell located , many restaurants and shops around. Efficient check-in and comfortable clean rooms. Good breakfast.
Construction was going on next door so noisy in the morning.
Reviewed: July 27, 2025 · Stayed in July 2025
Verified review24 hour reception - perfect as I was arriving on an 12:30am flight. Pretty much why I booked it. Staff were really nice.
Functional but super dated / damp. A one night only kinda thing. Area (central) was safe in the day but lots of prostitution in the area. There's much nicer areas of São Paulo to stay. Fine for a night, but wouldn't book again.
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewReviewed: July 3, 2025 · Stayed in July 2025
Verified reviewThe location was good. Walking distance to main attractions and metro station. Breakfast was good.
The cleanliness was bad. Had to pay even for drinking water. Lift was only accessible to the 4th floor and we had to carry our bags to the fifth floor via stairs. The room and toilet are too small. Not worth the money. The electric socket was not functioning.
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewbreakfast, location
not very clean
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewReviewed: June 18, 2025 · Stayed in May 2025
Verified reviewReviewed: June 5, 2025 · Stayed in May 2025
Verified reviewVery well located. Excellent breakfast.
It was the fourth or fifth time we’ve stayed in this hotel, in the past 12 months. Every previous time, it was perfect. We usually book a standard room. At this time, unfortunately, even having made the reservation in advance, and having communicated our arrival time, they put us on the fifth floor, a smoking floor (we do not smoke), in a very bad room, smaller than all the others we’ve stayed before. We’ve tried, unsuccessfully, to change. And, when, at the departure, we’ve registered our frustration and displeasure, at this time, the lady at the desk, was very rude.
Reviewed: June 1, 2025 · Stayed in May 2025
Verified reviewReviewed: May 19, 2025 · Stayed in May 2025
Verified reviewIt was clean and had a good breakfast
The room had a window towards a small place between the buildings where all the air-conditioning is and it made noise all night long. And the bathroom had a sewage smell
Reviewed: May 17, 2025 · Stayed in May 2025
Verified reviewClean,
Reviewed: May 15, 2025 · Stayed in May 2025
Verified reviewThe toilet was too small in the room
Reviewed: May 6, 2025 · Stayed in March 2025
Verified reviewFair price
Location
Reviewed: May 2, 2025 · Stayed in April 2025
Verified reviewExcellent and convenient location, kind staff, very good and clean room, excellent breakfast.
Everything ok!
Reviewed: April 24, 2025 · Stayed in March 2025
Verified reviewBreakfast was okey
Staff cant communicate with us and explained what we are asking.
Good morning! We appreciate your stay. As for the comment, our language is Portuguese and this should have been seen at the time of booking, therefore, we understand that you were unable to communicate with us.
Reviewed: April 15, 2025 · Stayed in March 2025
Verified reviewBreakfast was okay
We had hard time communicating with the staff.Need to hire staff that speak English.
Good afternoon! Thank you for your stay. It is clearly stated on Booking.com that our staff only speaks Portuguese, a fact that should have been noted at the time of booking. Calstar Team
Reviewed: April 14, 2025 · Stayed in April 2025
Verified reviewReviewed: April 13, 2025 · Stayed in April 2025
Verified reviewReviewed: April 13, 2025 · Stayed in March 2025
Verified reviewGood bteakfast
Very difficult to communicate with staff. Nobody speaks English and very frustrating . Not handicap accessible.
Reviewed: April 5, 2025 · Stayed in March 2025
Verified reviewfree breakfast were excellent
communication, very few person speak english
Reviewed: March 28, 2025 · Stayed in March 2025
Verified reviewReviewed: March 22, 2025 · Stayed in March 2025
Verified reviewThe room was small but expected for the price.
Nothing to declare.