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Reviews of Mercure Campinas 4 stars

Avenida Aquidaban 400, Campinas, CEP 13026510, Brazil

#21 of 64 hotels in Campinas

Guests' Choice

Review score

Based on 556 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 - 30

  • Reviewed: 7 September 2018

    6.7
    I had reservation and confirmation at this hotel and to my...
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    I had reservation and confirmation at this hotel and to my surprise when at the front desk this did not exist. Had to wait for a considerable time until problem was solved between the front desk and the reservation staff. Front desk staff absolutely unfriendly at check in and during my stay and check out. Despite having a great breakfast dinner was very disappointing - food took more than 30 min to arrive even though restaurant was almost empty, and everything came not according to the order + cold.

    Stayed in September 2018

  • Reviewed: 17 August 2017

    7.5
    clean, confortable room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    1) The windows don't open; 2) the bathroom amenities were bellow our expectations based on the hotel rate. For example, there was no shower cap.

    clean, confortable room. Great breakfast buffet. Nice pool area at the roof top

    Stayed in July 2017

  • Reviewed: 16 January 2017

    5.8
    Reasonable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Carpet on every floor old and with dirty spots. Beds are too soft and of poor quality. Shower takes long for hot water to come.

    Location and parking facility.

    Stayed in January 2017

  • Reviewed: 18 December 2016

    8.8
    Few staff working at the hotel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Few staff working at the hotel. I was traveling with my 7 years old daughter and when we arrived or left nobody helped us with the 2 very heavy suitcases.Other than that we front desk was very friendly.

    Stayed in December 2016

  • Reviewed: 14 November 2016

    9.6
    everything ok, service, clean, and appropriate staff.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    stairs without ligth, if you do not want to use elevator there is no automatic ligth control. than you may risk to injure yourselves.

    everything ok, service, clean, and appropriate staff.

    Stayed in October 2016

  • Reviewed: 4 November 2016

    6.3
    It could be better
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Check-in is terrible, I always stay at this hotel, and they keep asking the same things during check-in. They do not have any frequent customer program.

    The breakfast is fine.

    Stayed in October 2016

  • Reviewed: 8 October 2018

    8.8
    Comfortable bedroom.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Breakfast at R$ 43,00 per person? What?????

    Comfortable bedroom. Good location.

    Stayed in October 2018

  • Reviewed: 10 May 2018

    8.8
    it's a good experience here! very unforgettable, also for Campinas and Brazil
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 13 nights

    a little expensive for breakfast

    Stayed in April 2018

  • Reviewed: 4 August 2017

    7.1
    Great staff-poorly furnished
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    the twin bed room was uncomfortable- too small. was unable to sleep for more than a few hours

    location was very convenient- the staff were fantastic

    Stayed in August 2017

  • Reviewed: 10 April 2017

    7.9
    Excellent for a business trip
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    location, no restaurants in neighborhood..

    breakfast and staffs

    Stayed in March 2017

  • Reviewed: 23 February 2017

    6.3
    Localization
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    Terrible noisy old airco in the room, breakfast very expensive and the booking.com rate was much higher than mercury accor website.

    Localization

    Stayed in February 2017

  • Reviewed: 16 February 2017

    6.7
    Ok stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very outdated. Elevators and the reception area give the impression of being very old.

    Breakfast and room size was ok. Good location.

    Stayed in February 2017

  • Reviewed: 23 December 2016

    8.3
    Atendeu as expectativas.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elevador

    Cama

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 April 2016

    8.8
    Staff are very friendly and helpful.
    • Leisure trip
    • Couple

    Walls are so thin we could easily hear conversations in the adjacent room. The hotel was not full; not sure why guests weren't roomed farther apart.

    Staff are very friendly and helpful. Additionally, the buffet breakfast offered a variety of healthy options. A great value!

  • Reviewed: 21 March 2016

    10
    The rooms are cean and comfortable, and the breakfast had...
    • Leisure trip
    • Couple

    The fan for the heater/air conditioner in our room interrupted our sleep because it was loud, even on the lowest setting.

    The rooms are cean and comfortable, and the breakfast had healthy options.

  • Reviewed: 8 March 2016

    9.6
    Everything is new and clean and the staff is very nice.
    • Leisure trip
    • Group

    We had to pay extra for the breakfast, which is not comon in Brazil, and it was really expensive too.

    Everything is new and clean and the staff is very nice. The location is a little odd but there are restaurants, deugstores and transportation around

  • Reviewed: 21 February 2016

    7.1
    we had a good breakfast a lot of choices.
    • Leisure trip
    • Couple

    Toilets, Dirty room, and the behaviour from the housekeeper team has to get better.

    we had a good breakfast a lot of choices. The girl that is working there, her name is Lindaiane she was very nice and showed everything for us.

  • Reviewed: 15 November 2015

    9.2
    Relatively close to Campinas airport, friendly staff, nice...
    • Leisure trip
    • Group

    Relatively close to Campinas airport, friendly staff, nice and clean rooms, there's also a pool and small sauna, good Wifi - overall good choice if you need to be in Campinas or near its airport before an early flight

  • Reviewed: 2 June 2015

    5.8
    Perto da rodoviária, mas longe do aeroporto.
    • Leisure trip
    • Family with young children

    Péssimo serviço de restaurante. Garçom rude e mal treinado (mas também havia poucos bons garçons). Vimos de buffet horrorosa. Cartaz no elevador indicando horário errado pro check out (talvez seja proposital, para o cliente pagar meia diária a mais). Camareira entrou no quarto para ver consumo de frigobar, mesmo com placa dizendo "não perturbe".

    Perto da rodoviária, mas longe do aeroporto.

  • Reviewed: 27 May 2016

    9.6
    Very comfortable.
    • Group

    The reception need know more information about the place (drugstore, etc).

    Very comfortable.

  • Reviewed: 24 March 2016

    7.5
    Safe place near a lot of restaurant
    • Business trip
    • Solo traveller

    Safe place near a lot of restaurant

  • Reviewed: 17 January 2016

    6.7
    standard mercure structure
    • Leisure trip
    • Couple

    lack of staff. same room smaller of other mercure rooms

    standard mercure structure

  • Reviewed: 5 January 2016

    5.4
    Good localization.
    • Business trip
    • Solo traveller

    Awful chemical smell in the room.

    Good localization. Good breakfast.

  • Reviewed: 6 November 2015

    10
    Great breakfast, good price, room good
    • Business trip
    • Couple

    The hotel lobby looks better level than the rooms look

    Great breakfast, good price, room good

  • Reviewed: 11 October 2015

    8.3
    clean comfortable room.
    • Leisure trip
    • Solo traveller

    clean comfortable room. good breakfast buffet with lots of choices. centre of Campinas. valet parking. good place for a relaxed stay.

  • Reviewed: 27 August 2015

    4.2
    only the localization
    • Couple

    the room is old !!! needs remodeling!!!

    only the localization

  • Reviewed: 6 May 2015

    9.2
    Excelente cafe da manha .
    • Leisure trip
    • Couple

    Poltrona no quarto envelhecida demais. Hora de trocar.

    Excelente cafe da manha . Otima limpeza.

  • Reviewed: 24 March 2015

    9.2
    Location, Breakfast, Beds.
    • Leisure trip
    • Family with young children

    Small box shower, price of Breakfast (R$ 33,00).

    Location, Breakfast, Beds.

  • Reviewed: 20 January 2015

    10
    Awesome location, good breakfast, room is clean and the bed...
    • Leisure trip
    • Couple

    All was good.

    Awesome location, good breakfast, room is clean and the bed is confortable.

  • Reviewed: 13 January 2015

    7.1
    The hotel was very clean, great room, beds and breakfast.
    • Leisure trip
    • Couple

    Nothing.

    The hotel was very clean, great room, beds and breakfast.

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 30

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