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Reviews of Hotel Canada 3 stars

Av. Nossa Senhora de Copacabana, 687, Copacabana, Rio de Janeiro, CEP 22050-002, Brazil

#192 of 451 hotels in Rio de Janeiro

Guests' Choice

Review score

Based on 871 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 - 75

  • Reviewed: 22 February 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 12 nights
    • Submitted via mobile

    Beds were hart and not comfortable. Cupboards were really old. Bathroom could need some refurbishment. The air con made such a noise that sleeping was impossible, even with ear plugs.

    Great staff everywhere: reception, bell boys, cleaning ladies. We could check in 10am already (4 hours earlier!!) and got a later check out allowed as well. Breakfast was ok and the staff there was super nice. Location is best about it!!

    Stayed in February 2018

  • Reviewed: 23 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I thought my stay had been paid with my credit card when I booked on the web site. They need some speed cameras on the road outside the hotel, trying to cross is very dangerous.

    Helpful staff.

    Stayed in October 2017

  • Reviewed: 7 October 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    The first day, the room at the 12th floor was small, bad smelling and uncomfortable

    We came twice; the second time, the room was very good, clean and spacious

    Stayed in September 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Double bed
    • Stayed 4 nights

    1. A bit noisy but acceptable 2. Air-conditioner is a bit noisy 3. A bit old but acceptable

    1. Spacious room with sofa and big mirror 2. Big closet with a useful safe 3. located in the central area close to a metro station and two blocks from the beach 4. An exchange office + tourist agency 5-minute walk away (but not very clear direction is given by the staff) 5. Right next to a Havanians shop 6. Close to a nice restaurant where servers put on interesting traditional costumes 7. Very good breakfast with a wide selection of fruits and it starts very early in the morning 8. Very helpful and polite staff though you have to wait for them to check the room when checking out

    Stayed in August 2017

  • Reviewed: 16 April 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Double bed
    • Stayed 6 nights
    • Submitted via mobile

    The front office staff and restaurant staff were so helpful and friendly, and the breakfast buffet was excellent from the quality of the food to the buffet presentation.

    Stayed in April 2017

  • Reviewed: 16 March 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 12 nights

    The AC is too loud in the room (my ears still hear it), no natural light, the view from the window is on the wall of another building and constant noise from some machines. No swimming pool, no gym, AC is too cold on the reception - no place to enjoy your stay except going outside. If you decide to stay, then fill in every day with something and come to the hotel just to sleep.

    stuff is very friendly, wifi is good, breakfast is decent

    Stayed in March 2017

  • Reviewed: 5 November 2016

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 4 nights
    • Submitted via mobile

    Noise from the aircon unit was very loud at night. We needed it on as it was hot !

    Brilliant location. 3 min walk to beach. Lots of shops and nice restaurants around.

    Stayed in November 2016

  • Reviewed: 24 October 2016

    • Business trip
    • Solo traveller
    • Double Room with Double bed
    • Stayed 1 night

    Some of the facilities are old, but OK. The conditioner was blowing too strongly, so I had to turn it off from time to time.

    The staff was really friendly and helpful. The breakfast was good - plenty of things to choose from, and lots of fruit. The room was tidy.

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights

    Location is good, close to bus/subway stations and the beach, the breakfast was excellent with a big buffet, really enjoyed it every morning. The staff was friendly and helpful, plus the room was clean with a big bathroom.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast eggs only cooked scrambled every day. Only unhealthy other hot food choices for breakfast. The bedroom toilet required multiple flushes to clear. If you don't pay in advance then take enough cash to pay for the first night in case your valid debit card gets declined by the hotel's payment processor.

    Comfortable bed.Comprehensive buffet breakfast. Very polite and helpful front desk staff. Hotel in an ideal location for my requirements.

    Stayed in September 2016

  • Reviewed: 27 August 2016

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 3 nights

    Bed was very small. The room we were given had no direct elevator access and we had to climb a flight of stairs, The a/c in the room kept on tripping every 45mins on the last day. After a lot of fuss they changed our room. They also need more english speaking staff

    There was this guy at the front office who was excellent (forget his name, young guy). He had excellent suggestions for restuarants and things to do

    Stayed in August 2016

  • Reviewed: 27 August 2016

    • Business trip
    • Solo traveller
    • Double Room with Double bed
    • Stayed 1 night
    • Submitted via mobile

    Room looked straight at a blank wall....was kept awake most of the night by noise from other guests checking out...I complained at the time but no joy. When I checked out and complained again the desk clerk shrugged his shoulders and said tough....lots of empty hotel rooms in Rio at the moment so staff should have a bit more regard for customers comments not dismiss them....shame because I choose this hotel from comments left by others....a different hotel next time....

    The hotel is fair and clean. Good size room...breakfast was ok.

    Stayed in August 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    There was a safe in the bedroom but the lockers were destroyed so no chance of putting valuable. Toilet is very small with big facilities that made movement in the bathroom restricted, it also lacks a fan and proper door. Noisy fridge in my room, had to unplug it every night.

    Location is good Breakfast is made from fresh products and there is good selection Safe location

    Stayed in July 2016

  • Reviewed: 24 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    NA

    Staff

    Stayed in April 2018

  • Reviewed: 15 April 2018

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 3 nights
    • Submitted via mobile

    No percolator/ thermos for hot water in d room

    Staff in d dining area( black man) so amiable p

    Stayed in April 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Locker was not working in the room

    Location was perfect

    Stayed in March 2018

  • Reviewed: 24 February 2018

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 1 night
    • Submitted via mobile

    AC was so so.

    Price reasonable. Breakfast - Very nice

    Stayed in February 2018

  • Reviewed: 31 January 2018

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 2 nights

    Rooms could do with some modernization but they were adequate, bathroom the same.

    Very good breakfast. Staff were very friendly and good.

    Stayed in January 2018

  • Reviewed: 30 December 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excelente

    Stayed in December 2017

  • Reviewed: 28 December 2017

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 11 nights
    • Submitted via mobile

    Good location, clean, comfortable with nice breakfasts. Highly recommended.

    Stayed in December 2017

  • Reviewed: 18 November 2017

    • Solo traveller
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    reception was rude

    price and location

    Stayed in November 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 1 night
    • Submitted via mobile

    The cleaning could be a little better

    The break fast, wifi connection and very good location, it's near to the beach

    Stayed in May 2017

  • Reviewed: 26 April 2017

    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Location. Price

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 2 nights
    • Submitted via mobile

    Staff very friendly. Spoke English too!

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 2 nights

    nothing

    pizza and pastry

    Stayed in March 2017

  • Reviewed: 24 March 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room old and bathroom very basic

    Location and breakfastv

    Stayed in February 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Double bed
    • Stayed 1 night
    • Submitted via mobile

    They could have more than one cheese in the breakfast.

    Good for a 3 stars hotel. I can stay again. No negative points.

    Stayed in January 2017

  • Reviewed: 3 December 2016

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 2 nights

    Nice people working there

    Stayed in December 2016

  • Reviewed: 17 October 2016

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 2 nights

    very friendly staff!

    Stayed in October 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    staff

    location

    Stayed in August 2016

  • Reviewed: 29 August 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    See above!

    Breakfast, front desk too long to be served! No smiles around !

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Wifi was very slow

    the banana cake was delicious and the breakfast was abundant and varied. Lots of fresh fruit and hot coffee

    Stayed in July 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    The Wifi service was depressing.

    Location, location, location! Breakfast selection was also great.

    Stayed in July 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Couple
    • Double Room with Double bed
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to mention

    Great breakfast

    Stayed in June 2016

  • Reviewed: 19 June 2016

    • Leisure trip
    • Solo traveller
    • Double Room with Double bed
    • Stayed 6 nights
    • Submitted via mobile

    Need for English cable channels.

    Friendly staff. Great variety breakfast.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 April 2016

    • Leisure trip
    • Couple

    I went to meet ny sister in Rio.. and they had treat her as a dog with her little son by the hotel lobby. I had to check out next day and move to another hotel at Barra da Tijuca. Nice place Just terrible hotel. Note. There was a not inside the room with a previous feedback also complaining about the hotel.

    We didn't like anything. The hotel rules its terrible. The manager its an arrogant man that doesn't care about the client.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Solo traveller

    The English of the staff is not the best. The cleaning could have been a little bit better. There were moments when the WiFi didn't work.

    The continental breakfast was really good. The location near Copacabana beach is superb. The rooms are basic but spacious.

  • Reviewed: 16 April 2016

    • Leisure trip
    • Couple

    Tea & coffee unavailability Sheets on bed need tucking in & mattress protector. Unhelpful with charging devices Bathroom plug full of hair Noisy room & had smells from kitchen

  • Reviewed: 3 April 2016

    • Leisure trip
    • Couple

    The rooms are a little dated .

    The breakfast buffet was an excellent way to start the day, location was good one block from the beach staff were professional and polite.

  • Reviewed: 17 February 2016

    • Leisure trip
    • Couple

    Ordered Double room & Double bed but got floor 13 with elevator to floor 12 :-( and 2 single beds instead of double bed (the feeling is bad)

    The area

  • Reviewed: 13 February 2016

    • Leisure trip
    • Group

    Breakfast is delicious including fresh fruit. Front desk assists promptly, housekeeping is friendly & room is clean daily & men at front door helps to feel safe during carnival.

  • Reviewed: 12 February 2016

    • Leisure trip
    • Couple

    Room was small and needs renovation. View from window - none, as there were buildings just few meters from the hotel. Air conditioning was awful - very old, loud and noisy, partly broken, and stopped producing cold air on the last day of stay, while it was 35 degrees outside. WiFi did not work most of the times, was extremely slow. Not sufficient amount and strange positioning of electricity plugs. Hair dryer was present, but broken, so that hair got into it and got damaged. Most TV channels did not work. Cleaning was OK, but could have been done better. On the other hand, on one day we asked to not clean the room, and it was still cleaned. Occasionally, there was food smell in the bathroom.

    Very good location, close to Copacabana beach. Good breakfast. Some employees spoke sufficient English. One employee in the reception spoke many languages and gave directions and recommendations. Lots of small shops and restaurants in the neighbourhood.

  • Reviewed: 25 January 2016

    • Business trip
    • Solo traveller

    The hotel offers no facility where one can smoke a cigarette: to do this you stand on a busy street. This kind of hospitality I strictly dislike.

    A good breakfast

  • Reviewed: 23 January 2016

    • Leisure trip
    • Couple

    Price was double (not a room rate) it was not clear on www.booking.com site. Room and public areas needed an update.

    Breakfast buffet. Reception staff helpful.Location good for beach,shops and transport. AC, fridge, safety box and cupboard space in room good. Stay period 16-27 December 2015

  • Reviewed: 5 January 2016

    • Leisure trip
    • Solo traveller

    My room overlooked the main busy street, which was a little loud at night and the wi-fi signal was very weak in my room on the 10th floor. There is a sitting area in the lobby which has a stronger signal.

    The staff was very attentive and helpful. As a solo female traveler, I felt very safe here. There is a doorman to help with luggage or hailing a taxi - he also keeps the door locked at night to make sure only guests come inside. The location was great - about a block from Copacabana Beach and only a couple of blocks from the Metro. There are a lot of shops and restaurants in the area.

  • Reviewed: 22 November 2015

    • Leisure trip
    • Solo traveller

    To much noizy, you can't sleep well Bed's are small, and not so comfortable, sometimes you have to wait for warm water, to take a shower

    The staff was helpfull Location is good Breakfast is good

  • Reviewed: 18 November 2015

    • Business trip
    • Solo traveller

    There is no hot water kettle or bed tea facility. Rooms is very small for the money

    friendly and accommodative staff, cleanliness. the location is central and luggage lock room (concierge) was very useful. the location is excellent. they speak English and also gave tips for the travel

  • Reviewed: 12 September 2015

    • Leisure trip
    • Group

    The facilities/decore is a little dated

    Many of the staff spoke English (fluently) and went out of their way to make sure we had a great trip! They were able to recommend great local spots and ensured we knew how to get where we wanted to go; even communicating with cab drivers to make sure we arrived at our destination.

  • Reviewed: 31 August 2015

    • Leisure trip
    • Couple

    Great location, you can walk to stores, grocery stores and to the beach. Awesome breakfast served in the morning! That's the second time we stay at hotel Canada and it's one of the greatest values in Copacabana.

  • Reviewed: 17 August 2015

    • Leisure trip
    • Group

    wifi is slower and had a weak signal.

    service is great - front office, housekeeping, bell hosts. good value for money - free breakfast, free wifi, great location!

  • Reviewed: 23 June 2015

    • Leisure trip
    • Couple

    Wifi was very slow at times, mostly during the day. It got faster during the late night.

    Location, grocery store 30 seconds walk away from the hotel, beach 3 minutes walk way (2 blocks). Staff speak good English and ready to assist you in your needs.

  • Reviewed: 12 June 2015

    • Solo traveller

    The room without a natural light.

    Good level of English and helpful staff. Clean room and bathroom. Delicious breakfast. Good internet and really central location on Copacabana.

  • Reviewed: 12 May 2015

    • Leisure trip
    • Solo traveller

    The rooms and hallways are a little bit in need of a refresh. Not serious, but a little. There is a lot of mechanical noise at the back of the hotel.

    Hotel is located close to where I needed to be, and was priced better than most of the competition. As a Canadian, I was intrigued by the name. The breakfast was very nice. The lobby is attractive and well maintained. Staff were very pleasant and offered service in English (which I don't expect, but do appreciate). WiFi was excellent.

  • Reviewed: 4 May 2015

    • Leisure trip
    • Couple

    I think it's too expensive for 100 Euros /night, and very noisy

    location. The hotel is 5 min. walk to the Copacabana beach and with stores and good restaurants nearby.

  • Reviewed: 5 April 2015

    • Leisure trip
    • Solo traveller

    No view from the room but it hardly matters as you don't spend too much time in room.

    Good location. Two blocks away from Copacabana beach and two blocks away from Metro. Next to Mc Donald's and a super market. Staff courteous and helpful. English speaking as well. Good size of the room with a safe/locker in the room.

  • Reviewed: 3 March 2015

    • Leisure trip
    • Couple

    The wifi is horrible!!!

    I liked th breakfast, location is great beside the beach, rooms are clean to some extent, safety box is really good, friendly receptionists, you could always ask the receptionist for help and they would gladly help out with anything!

  • Reviewed: 10 February 2015

    • Leisure trip
    • Family with older children

    The appearance of the hotel was poor. Carpets in corridors old and stained and the whole first impression was bad.

    The rooms were secure and safe, the rooms clean, with good airconditioning. The staff had english, and the breakfast was good.

  • Reviewed: 21 January 2015

    • Family with older children

    The room was very old. I did not expect that as I walked into the hotel. it was really disappointing

    The breakfast was really good, and the close to the beach location

  • Reviewed: 9 January 2015

    • Business trip
    • Solo traveller

    The rooms are very sober and small (e.g. no windows), but this is to be expected for the price.

    The hotel is very good value for the location. The rooms are small and sober, but have all the essentials. Just one block away from the beach and many lovely restaurants.

  • Reviewed: 25 May 2016

    • Leisure trip
    • Group

    Breakfast was very good

  • Reviewed: 21 May 2016

    • Leisure trip
    • Couple

    The room may require updating or additional maintenance.

    Location and staffs were very helpful. Breakfast was also good.

  • Reviewed: 11 May 2016

    • Leisure trip
    • Couple

    The wifi was dreadful during our stay and this was a big disappointment to us.

    We only had breakfast and they were good.

  • Reviewed: 20 April 2016

    • Leisure trip
    • Group

    Nice locatio close to the ocean.

  • Reviewed: 20 April 2016

    • Leisure trip
    • Group

    Wi Fi, noisy air conditioner

    Staff, location, breakfast

  • Reviewed: 14 April 2016

    • Leisure trip
    • Group

    The Wi-Fi was extremely slow and virtually useless.

    The location was great, near the beach and restaurants. The breakfast was reasonably good too.

  • Reviewed: 6 April 2016

    • Business trip
    • People with friends

    Nothing bad

    Not bad

  • Reviewed: 31 March 2016

    • Leisure trip
    • Group

    Love the Pao do Queixo!

  • Reviewed: 28 March 2016

    • Leisure trip
    • Couple

    Shower door not closing well, water spreading to rest of bathroom.

    Location

  • Reviewed: 22 March 2016

    • Family with older children

    NOTHING

    BREAKFAST WAS VERY GOOD AND VARIETY

  • Reviewed: 15 March 2016

    • Leisure trip
    • Solo traveller

    The location is great. Just 2 block away from copacabana beach. And also You'll find the bank and supermarket just right next.

  • Reviewed: 9 March 2016

    • Leisure trip
    • Family with older children

    AC and furniture too old.

    Good location and comfort.

  • Reviewed: 21 February 2016

    • Leisure trip
    • Couple

    The toilet and the poor English of the hotel staff

    The breakfast

  • Reviewed: 17 February 2016

    • Leisure trip
    • Group

    Its one of those hotels you can just put your head down with no frills,its ok though

  • Reviewed: 11 February 2016

    • Leisure trip
    • Couple

    The AC was very loud (but perfectly functional)

    Close to everything, including the Copacabana beach. Great breakfast.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Group

    Excellent breakfast. Staff very friendly, in special Sebastiao, the front door men. Room was nice and clean.

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