Reviews of Costa Norte Ponta das Canas Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Rua Dep. Fernando Viegas, 560, Ponta das Canas, Florianópolis, CEP 88056-730, Brazil
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Reviewed: January 4, 2025 · Stayed in December 2024
Verified reviewReviewed: October 22, 2024 · Stayed in October 2024
Verified reviewReviewed: October 18, 2024 · Stayed in October 2024
Verified reviewThe food is very nice and has a good variety. My wife is a picky eater, and she had no problem on what was served for breakfast and dinner. The room is big and pretty comfortable. Overall a very nice stay. Would recommend 100%.
The rooms are not very sound proof and the pillows are a bit flat. I would recommend asking for a second one.
Hello Vicente, Thank you very much for your review, we are happy that you enjoyed your stay with us, we prepared everything with great care. Hugs, Haila - Marketing Hotéis Costa Norte
Reviewed: July 10, 2024 · Stayed in July 2024
Verified reviewThe food was amazing
Hello Mariem, Thank you very much for your review. Best regards, Haila - Marketing Hotéis Costa Norte
Reviewed: March 28, 2024 · Stayed in March 2024
Verified reviewPERSONNEL FACILITIES BREAKFAST BEACH KIDS ANIMATION
NO WATER/JUICES AT DINNER
Hi Sven, Thank you very much for your review Hugs, Haila - Marketing Hotéis Costa Norte
Reviewed: January 1, 2024 · Stayed in January 2024
Verified reviewThe view and location.
The rooms are a bit small and there isn't enough storage room for clothes.
Hi Mariela, Thank you very much for your review and for choosing Hotel Costa Norte for your vacation. We are sorry for any inconvenience and will forward your suggestions to our management. Hugs, Haila - Marketing Hotéis Costa Norte
Reviewed: December 19, 2023 · Stayed in December 2023
Verified reviewGood location
Not really clean (bedsheet with blood stains) band-aids on the bathroom), very pricey and manager was really rude and unsupportive.
Good morning Mr. Caio, We are sorry that you did not enjoy your experience with us, we would like to understand what happened, as your comments go against those normally received. As well as if you can show how your meeting with Management went and what the dialogue between you was like so that we can understand the situation. Appreciate!
Good morning Mr. Caio, We are sorry that you did not enjoy your experience with us, we would like to understand what happened, as your comments go against those normally received. As well as if you can show how your meeting with Management … Show more
Reviewed: November 5, 2023 · Stayed in November 2023
Verified reviewGood spaces, comfortable rooms, good view!
1. Beach is not really that near, you need to take a boat or walk 5 minutes to get to a beach. 2. Neighborhood isn’t that beautiful
Hi Santiago, We appreciate your evaluation, it is very important for us to always improve our services. The distance from the hotel to the beach is 50 meters with the boat we offer, 200 meters on foot. In addition to the boat, we offer kayaking and stand up. Hugs, Haila - Marketing Hotéis Costa Norte
Hi Santiago, We appreciate your evaluation, it is very important for us to always improve our services. The distance from the hotel to the beach is 50 meters with the boat we offer, 200 meters on foot. In addition to the boat, we offer k… Show more
Reviewed: September 20, 2023 · Stayed in September 2023
Verified reviewBeach is ok
Gym equipment is very limited Hotel is a long distance from any walkable restaurants or nightlife
Hi Timothy, Thank you very much for your review. We hope to welcome you again soon. Hugs, Haila - Marketing Hotéis Costa Norte
Reviewed: August 21, 2023 · Stayed in July 2023
Verified reviewReviewed: April 5, 2023 · Stayed in April 2023
Verified reviewstaff were wonderful and helpful, accommodating guests needs.
food is excellent, good variety and excellent quality.
Hello Marcia, Thanks so much for your review. Check back often. Hugs, Haila - Marketing Hotéis Costa Norte
Reviewed: March 12, 2023 · Stayed in March 2023
Verified reviewReviewed: March 6, 2023 · Stayed in March 2023
Verified reviewlocation, food, attention of the staff, cleaning, wonderful view
nothing
Hello Mercedes, Thank you very much for your review. Always come back. Hugs, Haila - Marketing Hotéis Costa Norte
Reviewed: December 20, 2022 · Stayed in December 2022
Verified reviewStaff service was amazing
A bit far from shopping malls and other atractions
Hi Pedro, Thank you very much for sharing the experience of your stay with us. We are very happy to know that you enjoyed our service, and we thank you on behalf of the entire team. Check back often. Hugs, Haila - Marketing Hotéis Costa Norte
Hi Pedro, Thank you very much for sharing the experience of your stay with us. We are very happy to know that you enjoyed our service, and we thank you on behalf of the entire team. Check back often. Hugs, Haila - Marketing Hotéis Costa … Show more
Reviewed: November 20, 2022 · Stayed in November 2022
Verified reviewThe hotel has great facilities. At the back of the hotel they have a beautiful outdoor space with places in the shade to work facing the sea. You can sit at the pool or on the beach! There is a boat that brings guests to and from the beach through a beautiful lake. The beach is truely unforgettable with crystal clear water and no waves. There is an indoor heated pool where my baby boy has his first experience in the swimming pool.
The gym is small and limited.
Hi Blaithin, Thank you so much for sharing the experience of your stay with us! We are flattered by your comment and very happy that your stay was so pleasant. Check back often. Hugs, Haila - Marketing Hoteis Costa Norte
Reviewed: November 16, 2022 · Stayed in November 2022
Verified reviewReviewed: November 15, 2022 · Stayed in November 2022
Verified reviewFood, staff, location - loved everything
Hi Blaithin, We appreciate your review and look forward to your soon return. It will be a pleasure to welcome you back to our hotel! Hugs, Haila - Marketing Hotéis Costa Norte
Reviewed: October 18, 2022 · Stayed in September 2022
Verified reviewReviewed: October 5, 2022 · Stayed in October 2022
Verified reviewLocation. Indoor pool.
Food, especially the steak.
Hi Craig, Thank you so much for reviewing us and sharing your experience with us! We will analyze the aforementioned point about food to make the necessary adjustments. And we hope to see you again, it will be a pleasure to welcome you back to our hotel! Hugs, Haila - Marketing Hotéis Costa Norte
Hi Craig, Thank you so much for reviewing us and sharing your experience with us! We will analyze the aforementioned point about food to make the necessary adjustments. And we hope to see you again, it will be a pleasure to welcome you bac… Show more