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Reviews of Estanplaza International 4 stars

Rua Fernandes Moreira, 1293, Santo Amaro, Sao Paulo, CEP 04716-003 , Brazil

#95 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 1316 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    7.6

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Showing 1 - 30

  • Reviewed: 7 May 2018

    7.1
    One night business stay kinda hotel
    • Business trip
    • Solo traveller
    • Business Suite
    • Stayed 1 night

    A complimentary drinking water bottle is missing in the room which is one of the essential appreciation token for the guest. Location was a bit offset from the center of the city. Depending of what you are really looking for. On the rooftop, there is no chair/bench/towel for those who would like to enjoy the sun/pool.

    The room was very comfy especially the bed. Most importantly, they have the ironing facility in the room which is very essential for business stay. Wifi speed was sufficient. The breakfast has the omelette station.

    Stayed in May 2018

  • Reviewed: 9 April 2018

    7.0
    Good stay for the basics
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    The personnel was a bit cold and inexpressive. One of the waiters from the diner was rude to me and they all started closing the saloon even before I had finished eating (and it was about 9 o'clock, not late). Except for the treadmills, the gym equipment was a bit old and lacking maintenance. The swimming pool was really small and the sauna was turned off and there was no one around, so you felt as if you were intruding there.

    The hotel was nice and clean. Breakfast was pretty good, they had a cook preparing omelettes but instead of making them on the moment she stocked them up so if there was low demand you'd get a warm omelette from a while ago, not a fresh one. Dining wasn't so good for the cost, but it was all you can eat, so if you'd rather have quantity over quality its ok.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    9.6
    Awesome Staff, great bedroom. Average breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed
    • Stayed 1 night

    The breakfast was a bit "poor", average. Few food and drinks options.

    The rotating TV stand on the room is really useful. The bed is awesome.

    Stayed in April 2018

  • Reviewed: 4 November 2017

    7.9
    Nice, but it could've been better
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed
    • Stayed 1 night

    Nice breakfast, but staff started to remove it before the time informed at check-in, so we had to hurry up. The restaurant menu available in the room was dirty and greasy. The remote control was not working and had to be changed. The TV signal was extremely bad.

    Comfortable and clean room.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    4.6
    Very basic hotel with no amenities.
    • Business trip
    • Solo traveller
    • Standard Double Room with Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Very run down hotel. Gym very old and unsafe (missing bolts, frayed wires etc). Pool is the size of a jacuzzi. Sauna had no stove and was of course cold. Mold and cracked tiles in bathroom. Safe in room missing the lock. No sound insulation between rooms and with exterior. Staff does not speak english.

    Stayed in October 2017

  • Reviewed: 20 October 2017

    5.8
    Stay there if you can't find anything else and you must be in that area.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Service was below average. I communicated via Booking.com that I was arriving earlier than the official check in time but they didn't acknowledge that. The rooms don't have an iron or iron board and their laundry service is closed Sundays so not very good for a business hotel. And the bed was tiny and uncomfortable.

    Location was the best part of it, breakfast was good too.

    Stayed in October 2017

  • Reviewed: 24 June 2018

    8.3
    room with two areas and a small balcony
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    room with two areas and a small balcony

    Stayed in June 2018

  • Reviewed: 14 May 2018

    10
    Wi-fi desconecta constatemente
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Wi-fi desconecta constatemente

    Stayed in May 2018

  • Reviewed: 4 May 2018

    8.3
    Very pleasant helpful staff.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Pool was not working. No air conditioning in the gym.

    Very pleasant helpful staff. Requests completed almost immediately.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    7.9
    Bed, room space
    • Business trip
    • Solo traveller
    • Business Suite
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool wasn't clean

    Bed, room space

    Stayed in May 2018

  • Reviewed: 20 March 2018

    9.6
    Breakfast
    • Business trip
    • Solo traveller
    • Standard Double Room with Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Stayed in March 2018

  • Reviewed: 8 March 2018

    9.2
    Does the job!
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed
    • Stayed 1 night

    Good hotel. Spacious suite, with a queen bed and a separate area with a sofa and a work desk. Good breakfast.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    6.3
    remote control was with non-working battery.
    • Leisure trip
    • Solo traveller
    • Business Suite
    • Stayed 1 night

    remote control was with non-working battery.

    Stayed in February 2018

  • Reviewed: 25 December 2017

    7.5
    Great breakfast
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Information about amenities

    Great breakfast

    Stayed in December 2017

  • Reviewed: 21 December 2017

    8.8
    The staff was very engaged
    • Solo traveller
    • Business Suite
    • Stayed 2 nights
    • Submitted via mobile

    The gym room

    The staff

    Stayed in December 2017

  • Reviewed: 8 November 2017

    2.5
    Terrible
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    No respond by the crew.

    Nothing

    Stayed in October 2017

  • Reviewed: 24 October 2017

    7.9
    The location is very good.
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed
    • Stayed 2 nights

    The bathroom is not so good as the rest of the room

    The location is very good. Very near to the Shopping mall. Can go walking!!

    Stayed in October 2017

  • Reviewed: 20 October 2017

    7.5
    Pleas
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in October 2017

  • Reviewed: 4 September 2017

    9.2
    great hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    needs a little more lightening in the room. spaecially near the bed

    breakfest was great. location is good.

    Stayed in September 2017

  • Reviewed: 25 August 2017

    8.8
    Single bed
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Single bed

    Stayed in August 2017

  • Reviewed: 2 August 2017

    10
    Great room and breaky
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No comments at all.

    Great room and breaky

    Stayed in July 2017

  • Reviewed: 8 May 2017

    8.8
    Good location and great value for money.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Bar closes already at 10.30 pm!

    Breakfast with good choice and friendly service.

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 31 March 2016

    9.6
    Good value for many and excellent room !
    • Business trip
    • Solo traveller

    Breakfast was very good, but there could be a larger selection of sweets and pastries. Bar area could be improved !

    Good value for many and excellent room !

  • Reviewed: 20 December 2015

    7.1
    Comfortable bed, good wifi, good a/c.
    • Family with older children

    Poor choices for the restaurant and everything we tried to order in terms of drinks were not available, took too long or could not be served in the restaurant, only in the room. The red wine was cold! And by cold I mean fridge cold! The waiter was super nice but unfortunately he had to play with what was available, plus he was alone to do everything and serve everyone. Right at check in there was a dead cockroach right beside the table in the lobby. VERY bad impression. The room was very clean, though. Shower water jet could be a lot better. We were given wrong information by the attendant during our check in: he said they had a full bar that served cocktails, too, which was not true. Second, he told us we must show up for breakfast about an hour before we had an appointment to attend to, because it would be an a la carte service; it happened to be a buffet breakfast. He was trying to be nice and friendly, but everything we asked him for or enquired about, he had to go get answers from someone else and gave us wrong instructions. He clearly needs training, his name was Freitas. Being a hospitality specialist myself, I believe the whole staff could do with some better training.

    Comfortable bed, good wifi, good a/c. Staff willing to please and friendly. Safe.

  • Reviewed: 31 October 2015

    7.9
    The rooms were nice albeit a bit dated.
    • Business trip
    • Solo traveller

    Had a strange issue with electricity timer in room shutting off and not coming back on for 15 minutes.

    The rooms were nice albeit a bit dated. Wi-Fi connectivity was good (Ethernet was excellent). Staff was very helpful

  • Reviewed: 9 October 2015

    7.9
    Nice breakfast, close to many important places like the US...
    • Leisure trip
    • Group

    Check in was very cold, the guy from staff did not even offered sitting. Small room for the price. Extorsive prices on fridge items.

    Nice breakfast, close to many important places like the US Consulate and Iguatemi Shopping.

  • Reviewed: 18 February 2015

    6.7
    Rooms are comfortable and clean.
    • Leisure trip
    • Family with older children

    AC went off, opened windows, filled with mosquitoes. Did not serve their normal breakfast because the hotel was almost empty. Took forever to bring breakfast (room servisse)

    Rooms are comfortable and clean. Bathroom kit very nice.

  • Reviewed: 22 May 2016

    8.8
    Friendly staff
    • Business trip
    • Solo traveller

    Friendly staff Good breakfast Good location

  • Reviewed: 7 March 2016

    7.9
    Just ok, expected more
    • Leisure trip
    • Couple

    Just ok, expected more

  • Reviewed: 13 January 2015

    9.6
    Much better than the hotel across the street.
    • Leisure trip
    • Solo traveller

    Much better than the hotel across the street. I stayed also at TRYP and I do not recommend. Stay at the estanplaza it is much better

There are also 31 reviews without text. These impact the overall review score.

Showing 1 - 30

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