Alameda Jaú 497, Jardim Paulista, Sao Paulo, CEP 01420000, Brazil
#271 of 767 hotels in Sao Paulo
Guests' ChoiceBased on 225 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
8.8
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 March 2024
Natália
BrazilUnfortunately, a building was under construction right next door. I could see it from the balcony of my room. In front of the hotel, another one. The noise can be a bit annoying, even at night (I don't know if it was because of a generator nearby).
Whenever I go to São Paulo, I enjoy staying close to the Avenida Paulista. I already know the area. Besides, it offers easy access to the subway (a few minutes walk from Trianon-MASP station). From there, you can go anywhere in the city. The room is spacious and has several plug points, including one to connect the USB directly. Breakfast is well served, with replacements all the time. You can also ask a friendly chef to prepare tapioca, omelet, or fried eggs. :)
Stayed in February 2024
Reviewed: 2 March 2024
Roberto
United StatesThere is a construction site by the hotel. It's noisy.
I stay there quite often when in São Paulo. The location is great. Rooms are big and comfortable. Nice breakfast. Great team, super nice and friendly.
Stayed in January 2024
Reviewed: 28 February 2024
Pete
United KingdomExpensive bar + mini bar. Rooms toilet cleannesses average
Friendly staff, good location, good breakfast
Stayed in February 2024
Reviewed: 22 February 2024
Jos045
NetherlandsAlthough everything is working and quite clean, the hotel is ready for a refresher. The style is outdated. The air conditioning is not up to date (but working!)
Spacious room with sofa. Comfortable bed. Decent bathroom. Shower cabin was a bit tight. WiFi good. Breakfast had many choices, a live cook for eggs and tapioca. Friendly staff, attentive.
Stayed in February 2024
Reviewed: 17 February 2024
Gracey
MalaysiaOnly facility in room is a bit old and swimming pool is pretty small
breakfast has many varieties and nice. Location is safe and quiet.
Stayed in January 2024
Reviewed: 15 February 2024
Eduardo
BrazilClean
Ok
Stayed in February 2024
Reviewed: 13 February 2024
John
United StatesThe air conditioner didn’t seem to work too well. Past stays the room could be made to be actually cold
Nice hotel, good breakfast, but omelette station does not begin until 7, and i was there earlier, jet lag…
Stayed in February 2024
Reviewed: 27 January 2024
Maria
Germanyonly one elevator was working
Location
Stayed in January 2024
Reviewed: 16 January 2024
Christian
Germanyexcellent hotel
Stayed in January 2024
Reviewed: 26 December 2023
Christian
Germany-
breakfast
Stayed in December 2023
Reviewed: 20 December 2023
Poppy
United StatesInternet is at times unreliable
Location is good. Breakfast is nice, they make eggs for you fresh. Omelettes are often a bit over cookedfor my taste though
Stayed in December 2023
Reviewed: 19 December 2023
Hossein
BrazilSome items in rooms need replacement or renovation.
clean with good and descent stuff for an appropriate hotel.
Stayed in December 2023
Reviewed: 28 November 2023
Peter
United StatesExcellent service and most enjoyable breakfast as always. We always stay here when in the area.
Stayed in November 2023
Reviewed: 11 November 2023
Jamie
United KingdomNothing really everything was fine
Room was clean and spacious had everything i needed ac was standard,
Stayed in November 2023
Reviewed: 8 November 2023
David
United KingdomAvoid the rooms at the front if the hotel Building work woke me up 7:30 each day
Great location Lovely room Good breakfast
Stayed in October 2023
Reviewed: 21 October 2023
Angela
United KingdomLots of building going on around so a bit noisy at the moment
Breakfast great freshly cooked omelettes etc to your requirement
Stayed in October 2023
Reviewed: 21 October 2023
Christian
GermanyFriendly staff and supportive staff
Breakfast is superior
Stayed in October 2023
Reviewed: 19 October 2023
Christian
Germany-
friendly staff
Stayed in October 2023
Reviewed: 15 October 2023
Christian
Germanystaff and personal is very friendly and helpful
Stayed in October 2023
Reviewed: 21 September 2023
Rjpadilha
BrazilFurniture is a litlle bit old and its smell is not too good.
Breakfast
Stayed in September 2023
Reviewed: 10 September 2023
Ana
Colombiastrange distribution of room, poor view
Large room
Stayed in September 2023
Reviewed: 6 September 2023
Jeanette
IrelandN/A
Very clean and good location
Stayed in September 2023
Reviewed: 17 August 2023
Andrey
CyprusCheck-in, language matters
Breakfast
Stayed in August 2023
Reviewed: 13 August 2023
Ori
Israelyou need more selections for the room service ...
all is great
Stayed in August 2023
Tokyo, Japan
Paris, France
Ischia, Italy
Silver Star, Canada
Exeter, UK
Bodh Gaya, India
Akrotiri, Greece
Tangalle, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content