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Reviews of Florianópolis Palace Hotel 4 stars

Rua Artista Bittencourt, 14, Florianopolis City Centre, Florianópolis, CEP 88020-060, Brazil

#158 of 187 hotels in Florianópolis

Guests' Choice

Review score

Based on 3085 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7

  • Comfort

    6.5

  • Location

    8

  • Facilities

    6.4

  • Staff

    7.5

  • Value for money

    7

  • Free WiFi

    7.1

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Showing 1 - 55

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    No comments

    Exactly the hotel is very near the Public Market, where you may have a diversity of food and several little stores. Excellent staffs, kindness and respectful, you are in the heart of the city, near shopping center also, e most of the government offices.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is horrendous. Very dirty, the bed had no mattress cover and I ended up sleeping on the mattress. There were weird stains on the wall and wifi was horrible. There was an enormous roach in the bedroom near the fridge and I required room change. They told me they would call me in 2 hours to switch rooms but nobody called. As a “GENIUS” I have early check in priority but they told me they never do it. Horrible! They should refund me for my stay,

    Breakfast

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Not too clean, pictures show way better room quality then in reality, buffet has always the same offer (especially fruits, sausage and cheese could vary from day to day, diversity is definetly available)

    Good location

    Stayed in March 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Old facilities with lots of things not working. They actually combined 2 single beds to make a double! My bed didn't have a bedrest, the TV didn't work properly, faulty bathroom knobs and door.

    Nothing.

    Stayed in January 2018

  • Reviewed: 27 October 2017

    • Solo traveller
    • Standard Single Room
    • Stayed 8 nights

    Because many, many people everywhere and in Brazil now have cellular/smart phones, most hotels have stopped allowing guests to make international calls thru the hotel system. It was necessary to find friends who could make calls for me regarding my lost credit card. Moral: don't leave home without a cell phone!

    Staff was extremely helpful, especially Renata Fontes with her very good English. She went out of her way in time and effort to help me regarding a lost credit card. This lost card finally was canceled and replaced and delivered to me from the USA only through her excellent help.

    Stayed in October 2017

  • Reviewed: 22 June 2017

    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Although it is simple hotel, the rooms could be better prepared with more blankets, clean ones, and the bed lines could be much much better.

    There is no heat and on a cold southern night only one blanket in the room. Also the linens did not stay on the bed because they were too small for the bed.

    Stayed in June 2017

  • Reviewed: 27 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The bathrooms look very outdated and old. The breakfast was not so great and the juices they offered were not real juices.

    Its a good location and friendly staff. With an uber you can get pretty much anywhere in the center for almost no money.

    Stayed in March 2017

  • Reviewed: 5 March 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Check in is very late at 2. If you want to get a room before that they charge you half price. Wanted to charge me 50 real to park my car. After I complained they charged me 30. I thought this place was a good deal until I was charged half price to get into the room early and had to pay for parking. Different name on the building making it hard to find.

    Good breakfast Good wifi

    Stayed in March 2017

  • Reviewed: 3 March 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The building is very old and seems like it has not been well maintained. Some of the signage and stationery has another name on it, so maybe the place is under new management and will improve now.

    The location is great and the price was low for high season. The valet parking service was really good. Staff was friendly.

    Stayed in February 2017

  • Reviewed: 1 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and well located, central hotel without all the city noise. Lovely, light, airy room on 7th floor with added bonus of being able to open windows allowing a nice breeze. Great after 23 hours on several planes. Generous breakfast and hard working staff.

    Stayed in November 2016

  • Reviewed: 18 November 2016

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    if you get a deal for about 30-40 eur/day than it is worth the money. Nothing special but it is in the center of town, you can get there without a car walking from the rodoviaria. Otherwise, these are more or less kind of low budget business hotels, you would really not want to stay there for a month (week).

    Stayed in November 2016

  • Reviewed: 18 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Probably the oldest room. Smells like old stuff. Old electrical adapters in the walls. Neither I or the staff wasn't able to find any adapter in the city. Old TV.

    Big room and bed.

    Stayed in October 2016

  • Reviewed: 26 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Everything

    nothing

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The location was a bit noisy due to the school nearby.

    Super friendly staff. Wifi worked very well from my room. The room was very clean.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old building and the elevator is not always available.

    Location and price

    Stayed in April 2018

  • Reviewed: 15 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No thermos for hot water in d room

    Clean

    Stayed in April 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    everything

    Stayed in March 2018

  • Reviewed: 3 March 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Big rooms, breakfast and central

    Stayed in March 2018

  • Reviewed: 23 December 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    We stayed for 3nights, the morning breakfast were the same.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom needs renovation. It is old and dark, even though they are clean.

    The staff are very friendly. Very Sell locares.

    Stayed in December 2017

  • Reviewed: 26 November 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Local, centro

    Local

    Stayed in November 2017

  • Reviewed: 18 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It needs some renovation.

    The price was good

    Stayed in October 2017

  • Reviewed: 17 October 2017

    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    the front desk agent when we checked in. Not helpful and very rude. The bellman/valet saved the day.

    the location that was it.

    Stayed in October 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    Staffs are very helpful.clean and nice hotel. Especially hotel manager lady was perfect she helped everything.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I requested additional pillows and the concierge had me go downstairs instead of bringing the pillows to the room.

    Stayed in March 2017

  • Reviewed: 28 February 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    One night time staff member was very rude, especially when it came to having guests visit. None of the staff spoke English.

    Value for money

    Stayed in February 2017

  • Reviewed: 28 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Long time for check-in, staff very cold!!!!

    Stayed in February 2017

  • Reviewed: 23 February 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Sooo dated and smell of mould hanging in the air. Looong overdue for renovations.

    The location was ok

    Stayed in February 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Precisa modernizar o hotel, principalmente as portas dos quartos

    Wi-Fi

    Stayed in January 2017

  • Reviewed: 20 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel, it is okay but too expensive for the room and cleanliness we had

    Good location

    Stayed in December 2016

  • Reviewed: 11 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of cleanliness. Room wasn't cleaned and towels were not changed daily. Safe unfunctional.

    cosmethic vendor machine at the reception desk

    Stayed in December 2016

  • Reviewed: 20 October 2016

    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights

    Room what a bit outdated; several outlets didn't work (including the bathroom light).

    Stayed in October 2016

  • Reviewed: 30 September 2016

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    it was an excellent stay there ! Very friendly people ! Kind regards!

    Stayed in September 2016

  • Reviewed: 22 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The rooms were nice

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    De ter que pagar as diárias no check- in.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The personal are nice

    Stayed in July 2016

  • Reviewed: 25 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendliness and professionalism of the staff.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 March 2016

    • Business trip
    • Family with older children

    The breakfast is poor, the furniture inside of my room is very old, the tv does not work as well....

    I liked the employees, the hotel has a good location, everything is near to the hotel.

  • Reviewed: 22 February 2016

    • Leisure trip
    • Couple

    Thin towels Boring breakfast always the same! No restaurants nearby that were open at night No nightlife was not as described in booking site😩

    Lovely spacious room!

  • Reviewed: 16 January 2016

    • Leisure trip
    • Family with young children

    the housekeeping was horrible. The bathroom and the whole appartment very dirty. Toilette not working. The bed for our little girl broken. Cigarettes under the bed. the bathroom doorhandle not working you close the door and you need tools to open the door again. The breakfast area is very small about 60 squaremeters and the buffet is a joke for a 4 star hotel. Sorry but this hotel has to improve everything. the slogan of the hotel is hotelieros desde pequenos. So please show this to your guests. Positive was the staff at the reception and the parking.

    thr staff at the frontdesk and the parking staff are very friendly.

  • Reviewed: 13 October 2015

    • Leisure trip
    • Couple

    It's just not a 4-Star Hotel. It's far from that. Breakfast is terrible as well.

    The room itself was really nice, although it wasn't the room we reserved.

  • Reviewed: 9 April 2015

    • Leisure trip
    • Solo traveller

    Centrally located, helpful staff, very clean... Overall, a thoroughly enjoyable stay. The front desk recommended a restaurant in which we had the most memorable meal in all of Brazil.

  • Reviewed: 23 May 2016

    • Leisure trip
    • Family with young children

    Great location - close to the Cathedral and main shopping area.

  • Reviewed: 29 April 2016

    • Leisure trip
    • Group

    The picture in booking not like hotel's room in real

  • Reviewed: 29 March 2016

    • Leisure trip
    • Couple

    Small old rooms, bad breakfast, Urin smell in the corridors

    Location in centro, cheap price

  • Reviewed: 6 January 2016

    • Leisure trip
    • Couple

    The room could use a bit of modernisition but perfect if you're into 1970's chic.

    Right in the city centre. Staff were great.

  • Reviewed: 2 January 2016

    • Leisure trip
    • Couple

    Excellent staffs. The hotel is very closer to Mercado, bus Terminal. It is very good. But the best are the staffs.

  • Reviewed: 20 December 2015

    • Leisure trip
    • Couple

    Breakfast is quite Basic and the street can be a bit noisy.

    Large, clean rooms. Good value for Money.

  • Reviewed: 26 November 2015

    • Leisure trip
    • Couple

    quite old building and room, but a very good deal good for the low price overall

    large room, confy mattress, view on the city, well located

  • Reviewed: 20 July 2015

    • Business trip
    • Solo traveller

    This is an old hotel that needs upgrades. I had a difficult time with the WIFI and had to change rooms.

    Good location

  • Reviewed: 1 June 2015

    • Business trip
    • Couple

    Wi-fi worked well in the reception area but not in the room.

    Breakfast, position, value for money.

  • Reviewed: 5 April 2015

    • Leisure trip
    • Solo traveller

    FLORIANOPOLIS DOES NOT HAVE MUCH NIGHTLIFE

    HELPFUL STAFF AND CLEAN ROOM AND RESTAURANT

  • Reviewed: 28 March 2015

    • Business trip
    • Solo traveller

    The hotel is over rated as four star when it should be 3 at most.

    Cleanliness

  • Reviewed: 23 February 2015

    • Leisure trip
    • Family with young children

    The parking place is outside the hotel and extra charged. It is not a 4 stars hotel

    Staff is kind

  • Reviewed: 22 February 2015

    • Leisure trip
    • Family with young children

    The bedroom is nice size but is old furniture the plug don't work, the hotel need a refurbishment urgently.

    The breakfast is the best think there!

There are also 30 reviews without text. These impact the overall review score.

Showing 1 - 55

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