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Reviews of Pullman Sao Paulo Ibirapuera 5 stars

Rua Joinville, 515, Vila Mariana, Sao Paulo, CEP 04008011, Brazil

#47 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 460 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 - 43

  • Reviewed: 19 September 2018

    9.2
    Awesome stay
    • Business trip
    • Group
    • Superior Room with 1 Double Bed
    • Stayed 2 nights

    Nothing really

    The rooms were fabulous. the staff was extremely polite and helpful. The breakfast was really great. The location itself is good and a walk to the Ibirapuera park is refreshing. The wifi connection was awesome and worked everywhere at a great speed.

    Stayed in August 2018

  • Reviewed: 7 September 2018

    10
    Excellent hotel
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The best location in the heart of cultural and business venues. The property has been revitalized by a new looks in the bar and lounge areas. Great menu, live music on certain days of the week at the bar. New gym.

    Stayed in September 2018

  • Reviewed: 28 August 2018

    7.5
    Quality hotel in a convenient location
    • Leisure trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night

    I was kept waiting for ages to check in. Not made to feel welcome, more like I was an annoyance to the staff. Happy Hour ended at 8pm at the bar. When I arrived at 8.01pm I was firmly told that Happy Hour was over!

    Nice Superior Double Room (25 sq m) and glass-tiled bathroom. Room service for dinner took 30 minutes, but was good when it came. Great choice of quality options at the buffet breakfast.

    Stayed in August 2018

  • Reviewed: 20 August 2018

    8.8
    I was impressed by the service and quality overall.
    • Business trip
    • Solo traveller
    • Deluxe Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    There was a faint generator noise which could be heard- maybe it was the AC system. Otherwise the room was super quiet.

    The staff were absolutely lovely. Really helpful, they go out of their way to assist. The view from bedroom was amazing and the bed was also very comfy. It is also in a great location- you can walk to the park over a pedestrian bridge and also round there neighbourhood where there are lots of bars and restaurants. Also conveniently located for public transport.

    Stayed in August 2018

  • Reviewed: 6 February 2018

    3.8
    No satisfaction
    • Leisure trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    I booked this hotel with the total rate 288$(914Real) via booking.com for 2 nights , but they charged me 340$ and st the time of check in , they collect me 200$ as deposite , at the time of check out when I noticed that they want to calculate Us Dollars to Real with the rate 2.6 which in the bank is 3.3 I requested to pay back my 200$ to pay the amount in Real , but the Refused! It means that they charge me extra !! The location is in the highway and access to tourist places is so hard , brcause people can not speak english . The room was smaller than what I expected .

    Stayed in February 2018

  • Reviewed: 5 September 2017

    8.3
    Comfortable
    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 5 nights

    No smoking room, but still acceptable, at least they provide matchsticks

    Wifi is awesome here, I can enjoy Youtube all the overnight during my jetlag hard time, this is essential especially for a non-portuguese speaker because the television has few English channels.

    Stayed in August 2017

  • Reviewed: 29 August 2017

    9.2
    Wonderful stay o would stay again no doubts.
    • Leisure trip
    • Couple
    • Executive Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    The price was a bit to much

    The coffee machine on the rooms was a very wonderful surprise. Great laundry service... the lady that does the omelet in the breakfast was a gem. So kind amd helpful we loved the omelet she made every morning.

    Stayed in August 2017

  • Reviewed: 23 May 2017

    9.6
    Nice hotel
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    I had a problem at the check in because i made my booking with a credit card that was not mine and they wanted to verfy the identity of the owner of the card. Anyway, it was resolved with a picture of the card!

    Good breakfast! Confortable!

    Stayed in May 2017

  • Reviewed: 29 January 2017

    9.2
    Good location, great breakfast and comfortable rooms
    • Business trip
    • Solo traveller
    • Executive Room with 1 Double Bed
    • Stayed 7 nights

    Although large, the fitness center equipment was old. I received a response from the hotel, saying they were preparing to renovate it, so it is probably much better now. The outdoor pool area is small, but there are larger terraces for getting some sun. I would stay there again in the future.

    Excellent breakfast buffet, central location next to the Ibirapuera Park, very courteous staff, clean rooms and rain shower in the Executive rooms, peppermint toiletries, fast WiFi and flat screen TV with movie channels. I noticed that several flight crews stay in the hotel, so it must have a good reputation.

    Stayed in January 2017

  • Reviewed: 22 September 2018

    7.5
    Nice and quite
    • Business trip
    • Solo traveller
    • Deluxe Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nice and quite

    Stayed in September 2018

  • Reviewed: 23 July 2018

    8.3
    My stay in Sao Paulo
    • Leisure trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff were they helpful and friendly, they would go put off their way to help.

    The breakfast was my favorite

    Stayed in July 2018

  • Reviewed: 9 July 2018

    8.3
    Everything
    • Business trip
    • Family with young children
    • Superior Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Everything

    Stayed in July 2018

  • Reviewed: 30 April 2018

    9.2
    High standard
    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast staff didn't know what french toast was even though it was on their menu.

    High standard

    Stayed in April 2018

  • Reviewed: 16 April 2018

    10
    Your home away from home
    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Friendly Staff

    Stayed in April 2018

  • Reviewed: 14 April 2018

    10
    Breakfast extremely good and good selection
    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast extremely good and good selection

    Stayed in April 2018

  • Reviewed: 4 March 2018

    8.8
    Business trip
    • Business trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 2 nights

    Good location, very close to the Ibirapuera Park.

    Stayed in February 2018

  • Reviewed: 4 March 2018

    8.8
    Business trip
    • Business trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 3 nights

    Good location, very close to the Ibirapuera Park.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    8.3
    Very good and friendly personal !
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Some problems concerning the renovations going on

    The service personal!!!

    Stayed in February 2018

  • Reviewed: 6 January 2018

    10
    I had an excellent stay
    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    The facilities, the friendliness/professionalism of staff and cleanliness were very impressive

    Stayed in January 2018

  • Reviewed: 4 November 2017

    7.5
    Good
    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night

    Standard business hotel. Comfortable but not very personal.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    9.6
    A hotel that lives up to it's star rating
    • Business trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night

    Very helpful staff. Excellent room service and delicious menu.

    Stayed in October 2017

  • Reviewed: 15 September 2017

    9.2
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in September 2017

  • Reviewed: 7 September 2017

    8.3
    + nice bar area with good music
    • Leisure trip
    • Group
    • Superior Room with 1 Double Bed
    • Stayed 2 nights

    - no way to open windows - all non-smoking hotel

    + nice bar area with good music + nice italian restaurant in walking distance

    Stayed in August 2017

  • Reviewed: 30 July 2017

    6.3
    Rooms don't look like they do in photos!
    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 5 nights
    • Submitted via mobile

    Rooms dated. Looked nothing like they do in photos on booking.com

    Good shower pressure. good location.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    10
    Great place!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Convenience, and location of hotel.

    Stayed in July 2017

  • Reviewed: 29 May 2017

    6.7
    Ok
    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Bathroom mold and dusty bedroom

    Service

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 May 2016

    7.1
    Good convenient hotel.
    • Business trip
    • Group

    The hotel has a 5 star rating but certainly not as luxurious as a 5 Star rated business class hotel. The pool was a baby pool.

    Good convenient hotel. Very helpful staff. nice restaurants and good clean rooms.

  • Reviewed: 25 January 2016

    9.2
    Clean hotel with a nice lobby to host meetings, and at good...
    • Business trip
    • Solo traveller

    The room could be a little bigger, and reservations thru Booking.com should be accountable for Accor loyalty points. If anything else, the gym should be easier to access as well.

    Clean hotel with a nice lobby to host meetings, and at good location within SP. Smart TVs in the rooms make a diference when it come to confort, and breakfast was great.

  • Reviewed: 11 November 2015

    9.2
    Staff is always friendly, restaurant is quite good, very...
    • Business trip
    • Solo traveller

    Location isn't that great. Not an area where you would walk around or step out for dinner.

    Staff is always friendly, restaurant is quite good, very good gym. Executive rooms are quite nice. Normal rooms are fine.

  • Reviewed: 5 November 2015

    9.6
    The restaurant is very good!
    • Business trip
    • Solo traveller

    its not so close to the subway, its like a 15 to 20 minutes walk, but on the other side the subway is very limited..

    The restaurant is very good! Rooms are clean and modern, there is no carpet in the rooms. Close to ibirapuera park.

  • Reviewed: 13 January 2015

    4.6
    Modern lobby and bar.
    • Leisure trip
    • Family with young children

    Paying for early check-in. Paying for a faster internet. Minuscule, uninviting pool. Small "deluxe" room.

    Modern lobby and bar. View of the park.

  • Reviewed: 4 May 2016

    7.5
    The staff was well trained and could speak english which was...
    • Leisure trip
    • Couple

    The rooms are dated and unimpressive for the price charged. Very poor.

    The staff was well trained and could speak english which was of great help.

  • Reviewed: 30 April 2016

    9.2
    O quarto e a localizacao
    • Leisure trip
    • Couple

    O restaurante do hotel so fica aberto ate as 23:00h

    O quarto e a localizacao

  • Reviewed: 22 April 2016

    9.6
    Location and staff
    • Business trip
    • Solo traveller

    Steep prices

    Location and staff

  • Reviewed: 25 February 2016

    8.3
    Building was very beautiful.
    • Leisure trip
    • Group

    Mattress was too soft. Noisy.

    Building was very beautiful. Staff was very friendly. Metro was close

  • Reviewed: 2 February 2016

    10
    The staff of the hotel were very nice and professional
    • Leisure trip
    • Family with young children

    The staff of the hotel were very nice and professional

  • Reviewed: 27 December 2015

    9.6
    The lobby and the bar are cozy.
    • Leisure trip
    • Couple

    The lobby and the bar are cozy. The staffs ability to interact on speciel idears. Perfect breakfeat

  • Reviewed: 25 December 2015

    8.8
    Comfortable rooms and bathrooms
    • Business trip
    • Solo traveller

    No good restaurant in the hotel

    Comfortable rooms and bathrooms

  • Reviewed: 22 November 2015

    9.2
    The breakfast it was very good , the location also very good...
    • Leisure trip
    • Family with young children

    The signal for wireless it was very bad

    The breakfast it was very good , the location also very good , very quiet area

  • Reviewed: 4 November 2015

    9.2
    Good standard of hotel with everything you need
    • Leisure trip
    • Solo traveller

    A little dated in the rooms compared to some aspects of the hotel

    Good standard of hotel with everything you need

  • Reviewed: 3 November 2015

    6.3
    food is ok
    • Business trip
    • Group

    facilities are not good enough

    food is ok

  • Reviewed: 5 September 2015

    7.1
    Breakfast, bar, restaurant
    • Business trip
    • Solo traveller

    No WiFi, small pool, old gym

    Breakfast, bar, restaurant

  • Reviewed: 10 March 2015

    8.3
    bar area was very relaxing
    • Business trip
    • Solo traveller

    i did not get a bottle of water in my room every day.

    bar area was very relaxing

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 43

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