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Reviews of Insólito Boutique Hotel & Spa

Rua E1 - Lote 3, Ferradura, Búzios, CEP 28950-000, Brazil

#31 of 71 hotels in Búzios

Guests' Choice

Review score

Based on 116 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9

  • Value for money

    7.4

  • Free WiFi

    6.9

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Showing 1 - 12

  • Reviewed: 9 June 2018

    4.6
    It was once a wonderful resort
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 3 nights

    However, it needs an urgent refurbishment. Urgent I repeat. To us it seemed like a lack for respect for guests, nobody (or better said the owners) cares about the hotel. It looks at every part and let's do not talk about the hidden corners, very decadent and somehow left for good. Being a very expensive one and for sure, having its glorious years behind, it's such a pity to let it die. Now let's talk about everything in details, the room, somehow we were upgraded because the hotel was obviously empty (our stay was in May, good possible not the high season). The center of Buzious was very crowded and full of touristy though! The room was very dark, the balcony area covered by plants, all the day long actually all the night long. The cleanliness, you cannot do much, it's so old that the staff somehow gave up the maintenance. So, rug in front of shower dirty, the floor kind of sticky, again a beautiful parquet needs renovation etc. I can go on for ages. The area closed to the beach, all the lounge furniture needs maintenance, mattresses open ...old...not clean.. At the end of the day it's still a member of designhotels.com. I would urgently recommend to recheck this property. It damages the reputation of the whole organisation. Next time I'll check twice before I book one hotel of design hotels!

    It was once a very nice property. Actually it rather very negative therefore read the part 2. The positive part was software or the people of Resort. Very nice welcome, smily, courtesy, very caring. However I would welcome some training, a lot of training in restaurant, some at the reception. And English! Do you need also international tourists? I mean only the front desk and F&B Manager spoke decent english. The location is also beautiful, use Uber to get to the center - not even 10 minutes. Do some outdoor activities the front desk recommend, worth of it.

    Stayed in May 2018

  • Reviewed: 23 February 2017

    10
    Peaceful hotel retreat with fabulous views and wonderful ambience.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The two or four-course menu options in the evening. We would have preferred to order items separately. Having said that, the dishes were delicious and this was only a small issue.

    Great breakfast - wonderful food and staff. The hotel is right next to a fabulous beach and a 20-minute walk (or 5-minute taxi ride) to Buzios centre.

    Stayed in February 2017

  • Reviewed: 1 August 2018

    10
    Most amazing boutique hotel in Búzios
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The best boutique hotel in Buzios, everything was perfect, from friendliness of staff, amenities and location! Will definetly be back soon!

    Stayed in July 2018

  • Reviewed: 15 January 2018

    10
    Amazing hotel, very well located and friendly staff! We loved breakfast!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Hot water wasn’t available on the first day

    Great and luxurious hotel!

    Stayed in January 2018

  • Reviewed: 20 December 2017

    7.5
    Beautiful property, great location!
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Service around the external areas needs to improve.

    Beautiful property, great location!

    Stayed in December 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 April 2016

    6.3
    The entire concept of the hotel is very attractive.
    • Leisure trip
    • Solo traveller

    - The Lunch and Dinner Menu; - The Hotel Manager; - Staff gossiping about how they dislike the Hotel Manager; - The Events that took place in the hotel and most of guests were not informed of; - The 4 m pool is "private" upon request. So, sometimes you can use it, sometimes can not. - The hotel accepts children; - No room info/card about extensions to the front desk, room service, etc. - Lack of variaty of beverages. - Room air conditioning was out of order; - Room window did not shut completely, allowing mosquitos to fly in; - Eletronic room key did not work several times.

    The entire concept of the hotel is very attractive. The pools sights are amazing.

  • Reviewed: 6 April 2016

    10
    As a boutique hotel ought to be - the experience is unique,...
    • Leisure trip
    • Couple

    Having to leave!

    As a boutique hotel ought to be - the experience is unique, avoiding the same old same old 'high street' hotel provision. Beautiful location, interesting and tasteful rooms and hotel set up. Staff were friendly and engaging and ensured the relaxing out of the way holiday we sought was achieved.

  • Reviewed: 28 November 2015

    4.6
    This hotel did not make us aware they had an...
    • Leisure trip
    • Couple

    This hotel did not make us aware they had an electronica/dj party booked at the hotel which ended at 2am. Safe to say our relaxing weekend in Buzios wasn't relaxing. Photos are not recent. All the furniture is much more dated than in the photos. Waitstaff could not be found anywhere except the main pool.

  • Reviewed: 23 September 2015

    10
    Completely blissful stay in stunning hotel in excellent...
    • Leisure trip
    • Couple

    The ONLY bit of constructive criticism that I would add is that a cotton mattress protector would add to the very comfortable bed with good quality sheets.

    Completely blissful stay in stunning hotel in excellent location. The attention to detail in the decoration of the hotel is fantastic. Downtown Buzios is a must for the evenings - fab restaurants and great shopping. Lots of relaxed glamour. We will return soon.

  • Reviewed: 16 February 2015

    8.3
    Location, food, service.
    • Leisure trip
    • Group

    Proposed free Bicycles and they were in poir conditions

    Location, food, service. Great breakfast ! All the food was exelent. And lounge music was perfect

  • Reviewed: 19 March 2016

    8.3
    Bad wifi in room but everything else was great .
    • Leisure trip
    • Couple

    Wifi

    Bad wifi in room but everything else was great . Had a super stay

  • Reviewed: 15 November 2015

    7.9
    The pools and the Beach Club
    • Leisure trip
    • Couple

    The restauante and the cheff It was not possible to eat a simple fish with rice or potatoes

    The pools and the Beach Club

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 12

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