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Reviews of Hotel Metropole Rio 3 stars

Rua Santo Amaro, 11 - Glória, Gloria, Rio de Janeiro, CEP 22211-230, Brazil

#252 of 451 hotels in Rio de Janeiro

Guests' Choice

Review score

Based on 694 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    8.2

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Showing 1 - 11

  • Reviewed: 22 February 2018

    • Leisure trip
    • Couple
    • Budget Room
    • Stayed 2 nights
    • Submitted via mobile

    People at the desk are unmotivated and quite unfriendly. Rooms are very basic, the bed is uncomfortable and there is only one tv program in english. You can hear all the other ACs running through the window which is very annoying during the night

    Breakfast was big and fresh

    Stayed in February 2018

  • Reviewed: 23 January 2018

    • Leisure trip
    • Couple
    • Suite
    • Stayed 11 nights
    • Submitted via mobile

    Room safe did not work, therefore, had to use the manager’s safe, which was very inconvenient. The rooms looking to the street are terribly noisy because of the street bar across the hotel playing music to the tune of loudmouth drunkards until 3 o’clock in the morning. The air conditioner was also very noisy ( I measured 85 decibels.) The towels were very old. No air conditioning at corridors and lifts. Only one person ( manager) speaks English.

    Close to Metro. Rich fruit selection at breakfast.

    Stayed in January 2018

  • Reviewed: 19 September 2017

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The common areas are not well conserved and the eletronic keys to the bedrooms never worked. We always had to go to the front desk and request someone to open the door.

    A big bathroom with a real hot water, witch was amazing. Nice bed and the air conditioner worked great.

    Stayed in September 2017

  • Reviewed: 15 April 2017

    • Leisure trip
    • Solo traveller
    • Budget Room
    • Stayed 6 nights
    • Submitted via mobile

    I did not like the bed, the morning receptionist, the bathroom toilet was clogged, the Ragary gray old towels, hotel policy, and rudeness by staff. No safe, minibar and radio as per their website. Elevator out of order for months. AC noise at times. Limited toilet paper per day and hangers.

    Location and breakfast

    Stayed in April 2017

  • Reviewed: 20 April 2018

    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Near airport. That's why we booked.

    Stayed in April 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 7 nights
    • Submitted via mobile

    Location

    Stayed in January 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was bad, no hot water in the shower.

    The beds and the breaksfast was good

    Stayed in February 2018

  • Reviewed: 22 December 2017

    • Leisure trip
    • Couple
    • Budget Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to complain about.

    Nice and clean bedroom with a very good breakfast.

    Stayed in December 2017

  • Reviewed: 13 May 2017

    • Leisure trip
    • Couple
    • Budget Room
    • Stayed 4 nights

    The city is wonderful.

    Facilities in transport by Metro and bus.

    Stayed in April 2017

  • Reviewed: 1 March 2017

    • Leisure trip
    • Couple
    • Budget Room
    • Stayed 2 nights
    • Submitted via mobile

    Very close to area with crime element. Got robbed at knife point near hotel. Police did nothing but hotel staff helped us.

    Staff was great to us!

    Stayed in February 2017

  • Reviewed: 16 August 2016

    • Business trip
    • Family with older children
    • Standard Triple Room
    • Stayed 2 nights

    Breakfast not so good! I missed more options of foods at breakfast.

    Stayed in July 2016

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 11

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