Skip to main content
  1. Hotel reviews homepage
  2. Brazil hotel reviews
  3. Amazonas hotel reviews
  4. Manaus hotel reviews
  5. Reviews of Novotel Manaus

Reviews of Novotel Manaus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida Mandii 4, Manaus, CEP 69075-140, Brazil

#33 of 75 hotels in Manaus

Guests' Choice

Review Score

Based on 61 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    7.6

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    7.6

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 2, 2025

    8.0
    Nice stay
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night

    The toilet seat is too tight to sit comfortably. Location a bit out of way.

    Great breakfast. Very helpful staff.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    7.0
    A pleasant overnight and decent evening meal (buffet)
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    What you would expect

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Great place to stay in Manaus!
    • Leisure trip
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Coffee machine in restaurant needs replacing as regularly breaks down. Beds not made very well. Needed to explain several times that the sheets should go under the blankets and not the other way around!

    Nice quiet location with inviting pool! Excellent breakfast and friendly reception staff.

    Stayed in August 2025

  • Reviewed: March 12, 2025

    7.0
    Overall very goodn. Desk staff outstanding.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Someone needed on the breakfast buffet counter to help.

    Front desk staff were charming, very helpful and efficient. Really impressed. Too team,. Ketlhen, Karoline and Andrea. I wish all hotels were as good on reception and helpfulness.

    Stayed in February 2025

  • Reviewed: July 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    A bit far from the city

    The cleanliness, the area around the hotel, the restaurant and breakfast.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    8.0
    Great
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Good

    Stayed in May 2024

  • Reviewed: July 3, 2024

    8.0
    Everything you expect from a Novotel.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Internet in the room was very weak. Not existing to be honest.

    Staff was awesome. We arrived a bit earlier and the receptionist set us up with wifi so we could work. She also arranged that the tv in the lobby would show the EURO cup on my request. As soon as a room was available she handed us the key. The pool is heated and very clean. Nice place to relax a bit. We had dinner at the restaurant which was very good too.

    Stayed in June 2024

  • Reviewed: June 24, 2024

    8.0
    Nice breakfast, highly friendly and helpful staff, thank you.
    • Business trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 6 nights

    The room smelled a little mouldy.

    Nice breakfast, highly friendly and helpful staff, thank you.

    Stayed in May 2024

  • Reviewed: June 21, 2024

    9.0
    Excellent n high value for money
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It can be extended to a longer time

    The choices of items

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Nice hotel
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The swimming pool did not have the intern lights working making it unsafe during the night, not secure for kids if they want to swim at night.

    The hotel is nice, and the staff was very helpful.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    The staff are polite. Hotel is clean. Wi-fi basically is not working there.
    • Leisure trip
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 1 night

    Wi-Fi was slow even in the room. The check-in process was a bit slow and they don't let my husband to accumulate the hotel points/enjoy a membership discount even he is a member of the hotel group. They said it's because I booked under my name, not my husband but other hotel groups allow me to do so.

    it's clean

    Stayed in March 2024

  • Reviewed: July 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was not ideally. No restaurants in the vicinity. Could be cleaner.

    Had a restaurant and pool

    Stayed in July 2023

  • Reviewed: July 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Old property, small rooms, we had a problem with the safety box ( didn’t work) and keys to our room didn’t work all the time

    Friendly staff, good restaurant

    Stayed in July 2023

  • Reviewed: July 8, 2023

    9.0
    Great Hotel.
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 21 nights
    • Submitted from a mobile device

    Unfortunately the wifi was slow and sometimes the TV didn't work. I had to creat a hotspot in order to use the Smart TVs functions. The toilet door is not a real door, but a kind of swinging door. I did not like that especially when you are on your first dates.

    The staff was really friendly and the room was very comfortable and quiet. The Minibar fridge had a decent size. I could easily put ice cream inside there and cool my water bottles. The shower was also large. I really liked that there was a cleaning service available for all my clothes. All in all a good hotel with lots of friendly people and activities inside the hotel.

    Stayed in July 2023

  • Reviewed: April 2, 2023

    9.0
    decent but not great
    • Leisure trip
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 1 night
    • Submitted from a mobile device

    no handles on the toilet doors on the inside

    great value for money, taxis are always waiting outside, the breakfast is good

    Stayed in March 2023

  • Reviewed: April 2, 2023

    7.0
    bathroom isn’t great and the rooms are too small, yet it is still an excellent value for money
    • Leisure trip
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the toilet doors don’t have handles on the inside so very hard to close them when you go do your business. the sink was clogged and the layout of the bathroom not comfortable: hard to sit comfortably on the toilet without bumping one’s head against the wall!

    spacious lobby, friendly staff, decent Wi-Fi

    Stayed in April 2023

  • Reviewed: January 2, 2023

    9.0
    We always choose Novotel for our trips to Manuas due to the consistently excellent service.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    n/a

    Breakfast was incredible with multiple options. Everything was fresh and delicious. The service is always wonderful.

    Stayed in December 2022

  • Reviewed: December 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the vegetarian options on the menu were very limited and the restaurant staff did not come up with any options. the reception lady who spoke English helped us to translate with the restaurant staff.

    quiet area with a pool to relax

    Stayed in December 2022

  • Reviewed: December 23, 2022

    7.0
    staff and rooms
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    insects and mosquitos. there are products that you can use to fix that, and not smelly sprays. I would highly recommend doing that. because the hotel is nice, and staff are good. small things can make a huge difference.

    buffet was alright.. staff members were nice. Tobias at the reception was very helpful. when we didn’t like our rooms, they gave us new ones with a nice gift, so it shows that they actually care and listen to guests.

    Stayed in December 2022

  • Reviewed: November 7, 2022

    9.0
    Good place
    • Business trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    We stayed here one night. Hotel is outside the city centre. Has a outdoor swimming pool and place to play tennis. Spacious and clean room. Kind staff. Fast and stable wifi. Good breakfast.

    Stayed in November 2022

  • Reviewed: October 16, 2022

    7.0
    We really enjoyed our stay.
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 7 nights
    • Submitted from a mobile device

    We were unable to get most items we tried to order from room service as there was apparently something broken (an oven I think) in the kitchen.

    It was very quiet and secluded. A really wonderful place to relax. The pool was great and we really enjoyed the breakfast.

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the swimming pool is very good. the breakfast options was fantastic, staff are friendly. the luggage storage was great as they looked after my bags for a few days whilst I went on a trip.

    Stayed in September 2022

  • Reviewed: October 6, 2022

    8.0
    Very nice hotel if you don’t mind a short drive
    • Leisure trip
    • Family with young children
    • Superior Double Room with One Double and Twin Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Far from everything touristy

    Breakfast and dinner buffet, pool, showers.

    Stayed in September 2022

  • Reviewed: October 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food in the hotel wasn't great (apart from the chocolate brownie for desert which was very yummy!) The location is quite far out but its good if you want to be away from the hustle and bustle of the city

    Pool is really nice!

    Stayed in September 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogbrazil