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Reviews of Hotel Massis 4 stars

Rua Luis Coelho, 80, Consolação, Sao Paulo, CEP 01309-000, Brazil

#162 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 640 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    8

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.4

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Showing 1 - 32

  • Reviewed: 19 June 2018

    8.3
    An excellent base to explore central São Paulo.
    • Leisure trip
    • Couple
    • Double Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Rooms and communal area decor were a little tired.

    The double apartment is an excellent size. WiFi and cable TV worked flawlessly. Staff were helpful and friendly. Hotel restaurant (Harry's Bar) was very good and well priced.

    Stayed in June 2018

  • Reviewed: 23 March 2018

    5.8
    Great location but needs improvements
    • Leisure trip
    • Solo traveller
    • Twin Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Maybe I was unlucky but my room had cockroaches. I asked the hotel to spray but they didn’t do anything about it, that’s why I am giving a low score

    The location of the hotel is great, just behind paulista avenue. The breakfast was good, the room was comfortable and had its own internet router.

    Stayed in March 2018

  • Reviewed: 5 February 2018

    8.8
    Nice hotel in a nice area
    • Business trip
    • Group
    • Twin Apartment
    • Stayed 6 nights

    The smell of food in the room in the morning.

    The room are very spacious and each room has its own internet connection. The staff was very friendly and allowed us to check out late on the day of departure at no extra cost. The location is very good, a lot of nice restaurants and bars in the area.

    Stayed in February 2018

  • Reviewed: 28 December 2017

    7.9
    Would definitely recommend the hotel for your stay in Sao Paulo.
    • Leisure trip
    • Group
    • Twin Apartment
    • Stayed 4 nights

    Stayed in room 102 on the 10th floor. Hotel dated. Needs an overhaul. Cleanliness aspect marked down because of the flying insects around especially the cakes at breakfast.

    Excellent location. Opposite shopping mall and about 5 minutes walk to the nearest subway station. Apartment is bigger than normal. The microwave oven, fridge, crockery and kitchen utensils were a definite advantage. Loved the balcony. Pool on the 18th floor with nice views of the city. Breakfast was adequate. Very good Wifi connectivity which is free.

    Stayed in December 2017

  • Reviewed: 15 November 2017

    7.9
    Helpful and polite staff.
    • Leisure trip
    • Solo traveller
    • Twin Apartment
    • Stayed 3 nights

    Beds could be bigger, but bedroom is smaller in comparison to sitting room. Shower head should be changed. Breakfast sweeties could be more varied.

    Helpful and polite staff. Huge apartments. Good bathroom, good shower pressure. WiFi works well.

    Stayed in November 2017

  • Reviewed: 25 March 2017

    9.6
    Dated but cozy, will return!
    • Leisure trip
    • Solo traveller
    • Twin Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The property feels like it hasn't been significantly remodeled in 30+ years, although it is well-maintained. The air conditioner was very loud.

    Location is unbeatable. Apartment-style rooms are cozy, with balconies and amazing views. Separate living area and bedroom with blackout curtains let me be productive and sleep well during my stay.

    Stayed in March 2017

  • Reviewed: 22 January 2017

    5.8
    The night recepcionist was alone and wasn't polite and...
    • Leisure trip
    • Couple
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    The night recepcionist was alone and wasn't polite and receptive. And he gave us the wrong room. After this, on the right one the bath was very dirty, the breakfast is poor.

    Stayed in January 2017

  • Reviewed: 26 December 2016

    9.6
    Fantastic hotel in nice neighbourhood
    • Leisure trip
    • Couple
    • Twin Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Some free drinking water on the room would be nice.

    Spacious 2 rooms appartement, fast wifi in the room, but unfortunately 24 hours not working, other days excellent. Nice fridge, breakfast very nice. Metro station around the corner, nice and friendly area comparing other parts of the city. Taxi's uses meter and are very affordable. Staff at reception very friendly and helpful.

    Stayed in December 2016

  • Reviewed: 19 December 2016

    9.6
    Excellent staying!
    • Leisure trip
    • Group
    • Twin Apartment
    • Stayed 2 nights

    This hotel is excellent in my opinion. It is in fact a hotel apartment instead of a normal hotel with a bedroom and a bathroom, as there is a living room with a balcony and a small kitchen. The pictures on their website are exactly what we got. The bathroom is massive. My friend and I really enjoyed the layout of the apartment and the cleanliness of the place. The location is excellent. Opposite there is a shopping centre and very close to Consolacao tube station and to Paulista street. The beds were very comfortable. Breakfast was good. Members of staff were very helpful. An excellent stay!

    Stayed in December 2016

  • Reviewed: 12 September 2018

    8.3
    Top location
    • Business trip
    • Solo traveller
    • Twin Apartment
    • Stayed 9 nights

    The smell from the kitchen in the morning

    Top location, big room (looks like an appartment)

    Stayed in September 2018

  • Reviewed: 19 February 2018

    9.2
    The pool is very small and shallow.
    • Leisure trip
    • Solo traveller
    • Twin Apartment
    • Stayed 2 nights

    The pool is very small and shallow.

    Stayed in February 2018

  • Reviewed: 25 July 2017

    3.3
    old and not cleaned room
    • Business trip
    • Solo traveller
    • Twin Apartment
    • Stayed 1 night
    • Submitted via mobile

    room not cleaned,, so old room

    nothing

    Stayed in July 2017

  • Reviewed: 15 May 2017

    8.8
    Very good
    • Business trip
    • Family with young children
    • Double Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The hour of the staying didn't match the hour of my seminar and I had to let my bags in a room at the hotel

    Very good

    Stayed in May 2017

  • Reviewed: 11 April 2017

    9.2
    The location
    • Leisure trip
    • Group
    • Double Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Poor kitchen

    The location

    Stayed in April 2017

  • Reviewed: 1 January 2017

    4.2
    Horrible air conditioning. Staff not accommodating.
    • Leisure trip
    • Couple
    • Double Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No air-conditioning in flat..only in bed room. The flat was unbearable hot. No extra fans to use. Had to go to store to buy one.

    Location

    Stayed in December 2016

  • Reviewed: 16 November 2016

    8.3
    Location, location, location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Unstable wifi signal

    Location, location, location

    Stayed in November 2016

  • Reviewed: 6 November 2016

    7.1
    Comfortable & well located.
    • Family with young children
    • Twin Apartment
    • Stayed 7 nights

    Breakfast not so good. Very poor coffee and tea.

    Comfortable apartment. Very helpful staff. Good location near bus and subway.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 March 2016

    9.6
    The location is wonderful, just a few steps away from Av.
    • Leisure trip
    • Solo traveller

    The location is wonderful, just a few steps away from Av. Paulista and Rua Augusta. There is also a subway station just nearby. The hotel is new, clean, clear and the rooms are very spacious.

  • Reviewed: 22 August 2015

    9.2
    Staff is great.
    • Business trip
    • Solo traveller

    Needs to update things in room. Eg rack for towels, finish around light switches.

    Staff is great. Location exceptional. Rooms spacious. Tremendous value.

  • Reviewed: 13 June 2015

    6.7
    Location is great.
    • Business trip
    • Solo traveller

    The (no) Wi-fi connection caused me a lot of problems. I needed to work, but the wifi didn't work for two days. Staff was friendly,but was not able to help me.

    Location is great.

  • Reviewed: 9 April 2015

    8.3
    Super location
    • Leisure trip
    • Solo traveller

    I love it when they lose your booking. And tell you that you arrived on the wrong day. Despite your proof of booking. Kitchen is a joke.

    Super location

  • Reviewed: 1 May 2016

    5.4
    Rapidez no check in e out, limpeza boa.
    • Business trip
    • Solo traveller

    Rapidez no check in e out, limpeza boa.

  • Reviewed: 27 February 2016

    7.9
    Very well located, close to the underground/subway, but...
    • Business trip
    • Solo traveller

    Very well located, close to the underground/subway, but in a quiet street

  • Reviewed: 18 February 2016

    7.5
    nice rooms
    • Business trip
    • Solo traveller

    poor internet in the room

    nice rooms

  • Reviewed: 12 February 2016

    9.2
    friendly staff
    • Leisure trip
    • Solo traveller

    friendly staff

  • Reviewed: 4 November 2015

    3.8
    Dirty hotel, internet doesnt work.
    • Business trip
    • Solo traveller

    Dirty hotel, internet doesnt work. Bed are terrible.

  • Reviewed: 3 November 2015

    9.2
    The location is fantastic near a shopping centre and Subway...
    • Business trip
    • Solo traveller

    The location is fantastic near a shopping centre and Subway station.

  • Reviewed: 4 October 2015

    6.7
    Location
    • Leisure trip
    • Couple

    Unhelpful staff

    Location

  • Reviewed: 19 September 2015

    10
    Great location.
    • Business trip
    • Solo traveller

    Great location. Next to metro and some great bars and restaurants

  • Reviewed: 30 April 2015

    8.3
    Nice hotel .
    • Leisure trip
    • Solo traveller

    The internet is very bad in room . Always get disconnected. The breakfast can be better

    Nice hotel . Friendly stuff .

  • Reviewed: 24 March 2015

    8.3
    Stuff and location
    • Leisure trip
    • Solo traveller

    Wifi so bad .. pillows

    Stuff and location

  • Reviewed: 28 January 2015

    8.3
    location and price
    • Leisure trip
    • Solo traveller

    the gym was substandard for a hotel of this quality. But everything else was great.

    location and price

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 32

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