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Reviews of HB Hotels Ninety 4 stars

Alameda Lorena, 521, Jardim Paulista, Sao Paulo, CEP 01424-000, Brazil

#312 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 1142 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.1

  • Location

    8.7

  • Facilities

    7.1

  • Staff

    8

  • Value for money

    7.2

  • Free WiFi

    7.6

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Showing 1 - 32

  • Reviewed: 7 November 2017

    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 4 nights

    Breakfast was not a highlight.

    Spacious room and bathroom. But a bit old and worn down. Staff was super nice and courteous, especially considering we had a 3-month old baby. Also, they gave us a high up room, which was nice and quiet.

    Stayed in November 2017

  • Reviewed: 11 June 2017

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I like a queen bed, but got two single beds in the room, so asked the staff to change room. They managed instead to put a support between the beds and somehow made it a very satisfactory large bed. Kudos to them !

    Stayed in June 2017

  • Reviewed: 29 January 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It happened an incident during our stay: there weren't breakfast repositioning and many clients including us, couldn't have breakfast that day and the explanation of the staff was that on that day just one kitchen staff came to work. Maybe it was because of the new year day but I think that the manager or the hotel must have apologized to all clients and offered some compensation . But till today there weren't any communication at all.

    The location and the parking facility were nice

    Stayed in January 2017

  • Reviewed: 2 May 2018

    • Business trip
    • Solo traveller
    • Luxury Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Wifi

    Location

    Stayed in May 2018

  • Reviewed: 24 March 2018

    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room got strange smell need to open window for half day

    Stayed in March 2018

  • Reviewed: 8 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Can't say anything bad

    Great Staff

    Stayed in February 2018

  • Reviewed: 15 July 2017

    • Business trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 11 nights

    Swimminh Pool- its just more of a toddler splash pool.

    Great Location safe warm & friendly staff! Will definitely stay here again.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Poor air Conditioning. Noise rooms/neighbors. Outdated rooms.

    Location.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The mattress was a little old and not that comfortable.

    The location was great and the staff were wonderful.

    Stayed in May 2017

  • Reviewed: 4 February 2017

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room I stayed in was kinda old and the bed was not very comfortable.

    The staff was really nice and the location of the hotel is great!

    Stayed in February 2017

  • Reviewed: 9 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Rooms were a little out-dated and run down

    Clean, comfortable and helpful staff. Nice location within Sao Paulo

    Stayed in November 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    some stains on the sofa

    location, very close to Paulista Av

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 March 2016

    • Leisure trip
    • Couple

    The furniture in the room we stayed was quite old and full of stains.

    Perfect location! Breakfast was good, not much choice of fresh food, lots of breads.

  • Reviewed: 8 September 2015

    • Business trip
    • Solo traveller

    Internet connection can be better.

    Lovely pool and sauna on the 23rd floor. Huge room, stayed in room 2406 on the 14th floor. Nice sunny in the morning. Very nice breakfast with some Brazilian dishes. Hotel is located very close to nice funky restaurants and snazzy shopping streets. About 15min walk to the conference centre.

  • Reviewed: 27 April 2015

    • Leisure trip
    • Couple

    Instalaçoes um pouco antigas. Esperava um pouco mais de luxo pelo preço, mas nada que nos fizesse arrepender da reserva.

    Os funcionários extremamente atentos e amigáveis. Quarto amplo e limpo.

  • Reviewed: 7 March 2015

    • Leisure trip
    • Group

    Furniture is old, it's not a 4 star material!! Staff are dry and many if them don't speak English!

    Location, clean, nice restaurant with good prices in the hotel

  • Reviewed: 5 May 2016

    • Leisure trip
    • Solo traveller

    It's old and not that clean

    Excelent Location, great rooftop view!

  • Reviewed: 15 April 2016

    • Leisure trip
    • Family with older children

    Infrastructure

    Area

  • Reviewed: 11 April 2016

    • Business trip
    • Solo traveller

    old facilities; bed hard; bathroom old;

  • Reviewed: 1 March 2016

    • Leisure trip
    • Couple

    Nothing really

    Quite. ..comfortable. ..well priced. ..good food

  • Reviewed: 6 February 2016

    • Couple

    anything

    everything

  • Reviewed: 13 January 2016

    • Leisure trip
    • Couple

    The most value for the money says all! Staff very nice! Rooms very clean and spaceous!

  • Reviewed: 14 October 2015

    • Leisure trip
    • Family with young children

    This hotel was ideally located for me. It is of a typical SP standard, there are many hotels in the same bracket. Reasbnable on site restaurant

  • Reviewed: 26 July 2015

    • Leisure trip
    • Couple

    There were very strong smell of cigarette in the hall outside the room, in the area of the corridor in front of elevators.

  • Reviewed: 24 July 2015

    • Business trip
    • Solo traveller

    The apartaments doesn't have hydromassage

    Good localizations, personal, rooms

  • Reviewed: 15 June 2015

    • Business trip
    • Solo traveller

    elevators

    close to center, restaurants, shops, Avenue paulista

  • Reviewed: 26 May 2015

    • Leisure trip
    • Couple

    cama ruim

    localizacao

  • Reviewed: 23 May 2015

    • Leisure trip
    • Solo traveller

    Internet did not work properly

    location,breakfast,patio with trees

  • Reviewed: 1 May 2015

    • Leisure trip
    • Couple

    bathroom very bad,old so much

    location

  • Reviewed: 5 March 2015

    • Business trip
    • Couple

    Big room, fast internet, high buiding

  • Reviewed: 24 February 2015

    • Leisure trip
    • Couple

    Location, price, staff

  • Reviewed: 7 January 2015

    • Leisure trip
    • Group

    Staff speaks very poor english even at front desk.

    Cleaness, Comfort, great location in Jardins Paulista, wifi, breakfast.

There are also 28 reviews without text. These impact the overall review score.

Showing 1 - 32

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