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Reviews of Othon Palace Fortaleza 4 stars

Av. Beira Mar, 3470, Meireles, Fortaleza, CEP 60165-121, Brazil

#24 of 120 hotels in Fortaleza

Guests' Choice

Review score

Based on 657 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    7.5

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Showing 1 - 17

  • Reviewed: 17 May 2018

    5.8
    Very nice, helpful staff, great shower, good bed.
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The spacious apartment was not what was promissed. The so called balcony was too small for a chair (60 cm wide?), a large part used up by the AC unit and the promissed partial view of the sea was non-existent. The view was to the next building where construction was going on. The room, while spacious and comfortable was tasteless. Internet was very slow, even for Brazilian standards. The restaurant turned out rather tasteless food. The breakfast had many items as is customary in Brazil, but they were clearly cutting corners to keep it cheap.

    Very nice, helpful staff, great shower, good bed.

    Stayed in May 2018

  • Reviewed: 19 March 2018

    3.5
    Will never return. Do not recommend this hotel tk any
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms and hotel are dirty. Breakfast is horrible. Terrible service, dirty restaurant, no clean forks or knives, no ice, poor food selection. Bathrooms are small, dirty and do not have cold or hot water, rather just a warm apray.

    Location is decent

    Stayed in March 2018

  • Reviewed: 22 November 2017

    6.7
    Fortaleza
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    - Everything in the hotel is very old: the furniture, showers are rusty with a window into a shaft with foul smells. Things randomly don’t work, eg phones to call reception. - Light switches are on the bed back rest, hidden behind pillows. So sit on the bed and light starts to mysteriously turn in an off. - The view from the rooms on he back of the hotel is into the street and construction, be ware. - loud AC intake stations on every balcony. We kept AC off because of that.

    + Breakfast was very good with a lot of choices! + Personal was nice + amazing view from the right side of the building. + we asked to change the room (to the one with a better view) and the staff was very accommodating.

    Stayed in November 2017

  • Reviewed: 8 January 2017

    7.5
    The breakfast was fine and location superb.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The facilities were not great. The pool very small. Not worth the price for the facilities you get.

    The breakfast was fine and location superb. Staff was friendly and helpful.

    Stayed in January 2017

  • Reviewed: 25 September 2017

    7.5
    good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    the bathrooms are so small and not confortable..

    good facilities and noche service..

    Stayed in September 2017

  • Reviewed: 29 January 2017

    8.8
    Got an upgrade to a lovely family room with great view.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Got an upgrade to a lovely family room with great view. Good service and delicious breakfast.

    Stayed in January 2017

  • Reviewed: 4 November 2016

    9.2
    excellent stuff very friendly , very good position and sea...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    excellent stuff very friendly , very good position and sea sighting, calm , lovely place for business and leisure

    Stayed in October 2016

  • Reviewed: 26 September 2016

    10
    a very good place to stay
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    I liked everything

    very confortable

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 August 2015

    8.8
    Great location, pool was small but we did get it to...
    • Leisure trip
    • Couple

    Staff didn't speak English or very little. Luckily my boyfriend is from Brasil otherwise I could have struggled to communicate. Slow wifi but it was free.

    Great location, pool was small but we did get it to ourselves most of the time. Big, clean room. Free parking.

  • Reviewed: 21 April 2015

    8.8
    Location, location, staff quite nice, good breakfast, close...
    • Business trip
    • Solo traveller

    Was about 9:30PM and maybe Just because was a busy night that day ordering something simple from the room service took them more that an hour to serve on the room. And the waiter forgot the beverage.

    Location, location, staff quite nice, good breakfast, close to excelent restaurants...

  • Reviewed: 26 January 2015

    5.0
    Great Staff
    • Leisure trip
    • Couple

    We asked for a upper storey room with sea view and king size bed however when we arrived in the late evening, there was no room available with this specification (and hotel staff said they didn't receive our request). That said, we were placed on a 6th floor two bed room with noisy air conditioning. Maintenance solved our noisy a/c only next day and they placed a pillow top over the two beds. Rooms look too old and not clean, bathroom too small with dirty glasses.

    Great Staff Great Location Nice Breakfast

  • Reviewed: 15 January 2015

    3.3
    Close to the beach;
    • Business trip
    • Solo traveller

    lights did not work in hallway outside room at night; the gym has no water and the water bottles in the room which are not free are tiny; they do not have irons for guest. I know in Brazil this is common, but if hotels care at all about attracting international clients, spend $200 and buy a few irons that guest can use rather than charging $15 to iron a shirt which takes the hotel an hour to do).

    Close to the beach; breakfast was ok

  • Reviewed: 6 January 2015

    6.3
    Location was the best feature of the hotel
    • Leisure trip
    • Family with young children

    After a long and delayed flight, we arrived at the hotel tired and found it difficult to check in - there seemed to be some confusion about our booking and the staff kept conferring for ages despite my showing them the booking confirmation at the very beginning. Once we got to the room, we felt the decor was tired and the floor was dirty, add to that the fact that the extra child's bed hadn't been set up and we weren't impressed. With exhausted kids, we decided to order room service for speed and simplicity - not so quick or easy. I had to go downstairs to the restaurant to order and then it took just over an hour to get two pizzas. The food itself was good but we weren't pleased with such a long wait, particularly as the restaurant was completely empty when I ordered. Overall, I probably wouldn't stay there again despite the great location.

    Location was the best feature of the hotel

  • Reviewed: 22 November 2015

    7.9
    Friendly staff.
    • Leisure trip
    • Couple

    Decor and facilities dated. Restaurant not great.

    Friendly staff. Helpful. Clean. Large room. Good shower.

  • Reviewed: 3 November 2015

    7.9
    The hotel is right near the beach, i had a late flight and...
    • Leisure trip
    • Solo traveller

    The hotel is right near the beach, i had a late flight and the staff let me stay a little longer for free

  • Reviewed: 9 September 2015

    7.9
    Pros: frontal beach view, spacious rooms, good value for...
    • Business trip
    • Solo traveller

    Cons: really small pool, ridiculous fitness room.

    Pros: frontal beach view, spacious rooms, good value for money for fortaleza standards.

  • Reviewed: 19 February 2015

    8.3
    The room, breakfast
    • Leisure trip
    • Couple

    The pool is too small And not deep enough , 40 to 80 cm. Maximum, impossible to swimm

    The room, breakfast

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 17

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