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  5. Reviews of Pergamon SP Frei Caneca by Accor

Reviews of Pergamon SP Frei Caneca by Accor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua Frei Caneca, 80, Consolação, São Paulo, CEP 01307000, Brazil

#319 of 958 hotels in São Paulo

Guests' Choice

Review Score

Based on 55 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.5

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Apartment with Double Bed
    • Stayed 3 nights

    good and safe location, very helpful staff

    Stayed in February 2025

  • Reviewed: November 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Although it’s very good located the are some some homeless/crack add nearby. Then it is not ideal for walking alone or with family.

    Nice location near the Center. Perfect for a 1-3 day stay in SP. I stayed there for a connection to GRU from SC.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is a little dated but it was comfortable enough. The lighting needs an update, otherwise to switch off light you have to walk in the dark.

    The staff were amazing. Good location for acces to trains etc. We had gone for the grand Prix and it was easy acces by train.

    Stayed in November 2023

  • Reviewed: June 22, 2023

    9.0
    A first class place, though has some age. Needs room service. Great front desk employees.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights

    I think they did not have room service, which seemed bizarre for an upper crust hotel. The gym was decent, could use a touch of an upgrade.

    the place is in a great location - hotel has some age, but was built in a first-class manner. marble floors in lobby with very cool art piece - I got the deluxe king - which was huge and the bed absolutely awesome. great wood floors - just a great feel all around. a few tweaks though would truly add to the overall feel.

    Stayed in June 2023

  • Reviewed: April 13, 2023

    8.0
    Good location, fantastic staff, good price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The room has good space, but the bathroom is small. The towel was in a bad state; I suggest replacing the old ones. The room lacked light spots getting pretty dark at night, making my later work hours hard. The cabinet has bad disposal, I would prefer some space to easy open the baggage.

    Good location in a lovely neighborhood. Fantastic staff, smiley and friendly. Cozy room, very silent and ventilate. Good breakfast with variety and healthy options. With good wifi and internet, I had meetings without problems and worked without interruptions for a week.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    Great location, friendly staff, needs new towels!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    My large towel had several rips in it and my room was right opposite the lifts which meant that any time a lift got to my floor I heard a very loud 'ding' and the doors opening/closing. This also meant that when people were having a conversation near the lifts I could hear every word. Very thin walls which unfortunately put a downer on the stay.

    I stayed on the top floor which had beautiful views of the city and shielded me from traffic noises. Staff were super friendly and helpful and breakfast was great. Great toiletries and a comfortable bed. Unfortunate that there was no pool, but there is a small gym.

    Stayed in April 2023

  • Reviewed: February 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    I wish it included some water bottles with the room cost, but not a big deal honestly just a preference if it did. It had a mini bar so the water in the room was for sale.

    Location, it was walking distance to a small mall and easy to get around.

    Stayed in January 2023

  • Reviewed: December 11, 2022

    8.0
    city centre
    • Leisure trip
    • Solo traveler
    • Deluxe Apartment with Double Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    pls read above

    well located. it’s needs renovation. the rooms look slighted old. breakfast is good. good value for money

    Stayed in November 2022

  • Reviewed: October 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower didn't have much water.

    Staff kindness and efficiency.

    Stayed in October 2022

  • Reviewed: July 15, 2025

    10
    great value and great service
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing, i can’t find negative

    the breakfast, the room and the location

    Stayed in July 2025

  • Reviewed: April 29, 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    My stay at Pergamon was decent and served the purpose for my trip. The rooms are quite spacious.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    5.0
    Comfortable and chilled. Prefer a better standard of Accom though.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Dated rooms with old window and poor plumbing

    Stayed in April 2025

  • Reviewed: March 15, 2025

    1.0
    Disappointment.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights

    I was overcharged £54, which I did not realise until later when I had left the hotel. when I disputed this, they sent me an invoice and denied it, even though the invoice did not match the amount taken out of my bank account. The price I was supposed to pay was £339, I was charged £393. They refused to look into it and just kept sending me an invoice that did not match the amount taken from my account, so I gave up and cancelled my other booking. I have my bank statement and booking,com quote as proof. Sad as I actually love the hotel.

    I was here in December and read my review I had a wonderful experience and love the hotel.

    Stayed in March 2025

  • Reviewed: October 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    amazing view, amazing breakfast and optimal atention

    Stayed in October 2024

  • Reviewed: August 27, 2024

    10
    CONFORTABLE
    • Business trip
    • Couple
    • Superior Family Room
    • Stayed 5 nights

    all was perfect

    all the attention in general

    Stayed in August 2024

  • Reviewed: July 15, 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights

    Staff was great. Breakfast was great, location was good but not safe at times. My biggest disappointment was that the room was not heated. For the price I expected a comfortable room with heat for the cold nights

    Stayed in June 2023

  • Reviewed: June 18, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Mouldy bathroom and mouldy curtains in the room. It smelled bad. On the last day I requested the reception call a taxi but they weren't helpful.

    The restaurant was good polite staff.

    Stayed in June 2023

  • Reviewed: January 5, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful breakfast buffet, huge room, helpful staff, great deal

    Stayed in January 2023

  • Reviewed: July 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: June 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: May 5, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: April 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: February 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: December 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

Showing 1 - 25

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