Reviews of Pousada Viva Santo Amaro
Rua da Estrela, Santo Amaro, CEP 65195-000, Brazil

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Reviewed: September 9, 2025 · Stayed in July 2025
Verified reviewEverything. Mostly the staff....felt like home...far away from our actual home
Reviewed: August 1, 2025 · Stayed in July 2025
Verified reviewWonderful, friendly and helpful staff. Beautiful room and facilities. Delicious breakfast. Great location.
Thank you so much for your positive review! We're delighted to hear that you enjoyed our staff, the room, the facilities, our breakfast, and the location. We work hard to provide a welcoming and pleasant experience, and knowing that we were able to achieve this with you makes us very happy. We'd love to welcome you back soon! 💚
Thank you so much for your positive review! We're delighted to hear that you enjoyed our staff, the room, the facilities, our breakfast, and the location. We work hard to provide a welcoming and pleasant experience, and knowing that we … Show more
Reviewed: June 9, 2025 · Stayed in June 2025
Verified reviewI can strongly recommend this pousada as, without a doubt, the single best place to stay in Santo Amaro. The rooms, beds, bathrooms and common areas are all extremely comfortable and well-maintained. However, the real drawcard is the wonderful host family. Despite only speaking a few words of the same language, Claudia and her daughter did ALL of the following for us: - organised our tours to the dunes - organised our transfers to and from Santo Amaro - did our laundry, folded it and returned it to our room in neat piles, and then refused to accept any payment for doing so - brought my partner hot tea when she was feeling sick - made delicious breakfasts with fresh fruit, juice, cakes and new surprises each morning - welcomed us to the pousada with great compliments and praise ❤️😭 It was simply an amazing stay and we'd go back in a heartbeat. If you are reading this review, please book this place now!
Having to leave
It was such a joy to read your message! 🥹❤️ Welcoming you was a gift for us. Each word you said filled our hearts with gratitude and the certainty that all the love and care we put into the guesthouse really makes a difference. Even though we speak different languages, it was beautiful to see how love, care and attention always find a way to communicate. Taking care of you was something natural, as if you were already part of our family. Thank you for your generous words and for trusting us to be part of this special trip. Come back whenever you want — the doors of Pousada Viva Santo Amaro will always be open, with fresh coffee, a big hug and more surprises for breakfast. 💚 With love, Pousada Viva Santo Amaro
It was such a joy to read your message! 🥹❤️ Welcoming you was a gift for us. Each word you said filled our hearts with gratitude and the certainty that all the love and care we put into the guesthouse really makes a difference. Even though… Show more
Reviewed: October 19, 2024 · Stayed in July 2024
Verified reviewReviewed: September 18, 2024 · Stayed in September 2024
Verified reviewWe had a lovely stay at Pousada Viva. Claudia and her husband went above and beyond for us and they created a wonderful atmosphere amongst all the guests. It was like staying with family. They arranged transportation from Sao Luiz airport as well as all of our tours. We wouldn't hesitate to come back!
Mr. Jay we just have to thank you for your feedback is very important for our growth and improvement for our guests, it was a pleasure to welcome you and spend these days with us. See you soon that God bless 🙏❤️ you
Reviewed: September 10, 2024 · Stayed in September 2024
Verified review