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Reviews of Plaza Barra First This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida das Américas 7897, Barra da Tijuca, Rio de Janeiro, CEP 22793-081, Brazil

#187 of 451 hotels in Rio de Janeiro

Guests' Choice

Review Score

Based on 1310 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.3

  • Value for money

    8.3

  • Free WiFi

    7

100% Verified Reviews

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Showing 1 - 41

  • Reviewed: May 19, 2018

    8.8
    They gave me just 1 courtesy small bottle of water for the 5...
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They gave me just 1 courtesy small bottle of water for the 5 I stood there!!! I asked in from desk and trough the booking page, and nothing happens! Not even an answer!!

    Stayed in May 2018

  • Reviewed: April 8, 2018

    7.1
    Nice breakfast and lovely boat trip to the beach
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The towels were very poor. A good quality towels would be nice. The blanket was a bit poor too.

    Breakfast, spacious room, taking the boat to the beach was absolutely fantastic.

    Stayed in April 2018

  • Reviewed: April 3, 2018

    7.1
    Great location, very quiet, good installations
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    They put 2 single mattresses to make 1 double bed, it was a bit uncomfortable for us to sleep. Very limited number os channels on the tv, so better watch netflix/amazon etc, but unfortunately very poor wi-fi, it took forever to connect, several times I could not browse, very slow speed, not reliable to do stuff like watch netflix. I send this feedback to them and they seen to agree and will fix.

    Great location, very quiet, good installations

    Stayed in April 2018

  • Reviewed: March 18, 2018

    6.3
    Overall my stay was reseabable. I’ll probably try a different one next time though
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wanted to pay by cash butt they didn’t have change, the A/C leaked for the entire stay, breakfast was cold and the cheese bread for example was almost as hard as rocks

    The location of the hotel, my request for a high floor was fulfilled and the customer service was good at reception.

    Stayed in March 2018

  • Reviewed: February 22, 2018

    6.7
    Good cost-benefit
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    The overall cleanliness and the room furniture were bellow expectations. The room had two terrible chairs and the minibar wasn't more than an improved cooler. The lifts were a bad experience, to say last.

    The breakfast was very good and the location is excellent! The swimming pool was small, but very nice to play with children (if I had some with me). The hotel has a parking lot, what is good, but one must park his car in the sun and in small, bad displaced lots.

    Stayed in February 2018

  • Reviewed: December 28, 2017

    3.3
    I WILL NEVER GO BACK!! AND DO NOT RECOMMEND
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    EVERYTHING,, PLACE IS A DUMP,, NOT WORTH YOUR MONEY, NO SECURITY IN OR AROUND THE FACILITIES.. STAFF VERY RUDE. POORLY TRAINED TO HOST ANYONE.

    NOTHING!!!

    Stayed in November 2017

  • Reviewed: November 20, 2017

    7.5
    Location is close to bus stop, Rio design and Barra shopping...
    • Group
    • 2 rooms
    • Stayed 6 nights
    • Submitted from a mobile device

    Checking in took a long time because the staff was not systematic and speaks little English.

    Location is close to bus stop, Rio design and Barra shopping was a ride away. Breakfast was ok especially the fruits and eggs. Room was big with balcony. Bed was comfortable .

    Stayed in November 2017

  • Reviewed: July 2, 2018

    8.3
    Great location, clean, close to malls and commercy
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Few tv channels and many of those listed were not available

    Great location, clean, close to malls and commercy

    Stayed in July 2018

  • Reviewed: January 31, 2018

    9.6
    A travessia de balsa e proximidade do Vougue Square
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    A travessia de balsa e proximidade do Vougue Square

    Stayed in January 2018

  • Reviewed: January 29, 2018

    9.6
    It was fine as usual.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Water as cortesi. Clean place.

    Stayed in January 2018

  • Reviewed: January 25, 2018

    7.1
    Just “ok”...
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Internet was pretty crap and not easy sockets around for you laptop and mobile....

    Very comfortable and clean....

    Stayed in January 2018

  • Reviewed: December 21, 2017

    7.5
    A good sized room, with a very comfortable bed.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lady on reception was a bit rude, not even a hello,goodbye or thankyou.

    A good sized room, with a very comfortable bed. Great breakfast.

    Stayed in December 2017

  • Reviewed: December 10, 2017

    8.8
    Excellent value for money
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Eggs dry, bathroom small.

    Nice size room. Comfy bed.

    Stayed in December 2017

  • Reviewed: December 5, 2017

    8.8
    Going to Barra, Promenade Barra First is a good option.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No worries!

    This hotel is in a great location, near good restaurants and shopping malls.

    Stayed in December 2017

  • Reviewed: November 28, 2017

    10
    Simply great place for value!
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to Say

    Everything perfect, Location Waaaaaoooo, Just few minutes walking from Rio Design Shopping and Bus stops around.

    Stayed in November 2017

  • Reviewed: November 27, 2017

    9.2
    Excelente!
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    O hotel surpreendeu e atendeu as expectativas. Excelente!

    Stayed in November 2017

  • Reviewed: October 18, 2017

    10
    The Gym is awesome
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Gym is awesome

    Stayed in October 2017

  • Reviewed: October 14, 2017

    5.8
    It was OK
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were no wine at all at the room service:

    Location: nearby olimpic golf course

    Stayed in October 2017

  • Reviewed: February 16, 2017

    6.3
    location
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Furniture. Hotel need to refurbishing

    location

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: February 23, 2016

    2.9
    Want to pay $200 for 5 lb of Laundry? Then u got to the...
    • Leisure trip
    • Couple

    Want to pay $200 for 5 lb of Laundry? Then u got to the right place. Very distance from the ocean, and Stuff that don't speak English. Breakfast is garbage!!!

  • Reviewed: January 3, 2016

    6.3
    Nice breakfast,
    • Leisure trip
    • Couple

    Poor transport options (only táxis), Poor GPS help at all - signal loose and I didn't find a reason (Rio presentes a lot of modifications in taffic routes and maps aren't updated), COSTS ARE TOO HIGH, FOR ALL (FOOD, TRANSPORT, CAR RENT, TICKETS, ETC.).

    Nice breakfast, Nice restaurant menu, Nice pool (excelente for kids), Nice fitness center, Nice neighborhood. Nice staff.

  • Reviewed: September 3, 2015

    6.7
    The hotel is well located, walking distance from Rio Design...
    • Business trip
    • Solo traveler

    Very basic bathroom and it wasn't very clean. Don't order room service! Food is awful and expensive. You are better off walking to the mall and eating there. If you enjoy breakfast, you may not like this hotel. Everything doesn't seem fresh, just like in room service.

    The hotel is well located, walking distance from Rio Design Mall which has great restaurants. Rooms are spacious and bed is comfortable.

  • Reviewed: August 25, 2015

    3.8
    Nothing
    • Business trip
    • Solo traveler

    Restaurant is extremely poor, internet services is low and connection is not easy, hotel location in not good, swimming pool area is weird, parking is not safe, hotel general presentation looks like in refurbish.

    Nothing

  • Reviewed: June 9, 2015

    9.6
    1. room was large and clean.
    • Leisure trip
    • Solo traveler

    There is nothing in particular I did not like, but be aware that this hotel is not within close walking distance of the beach; you need to go there and come back by something that has weels.

    1. room was large and clean. 2. hotel staff positively and speedily responds to various requests (e.g. extra toiletries, taxis, check-out time changes). 3. nice pool area to relax. 4. easy parking.

  • Reviewed: April 21, 2015

    6.7
    Location
    • Leisure trip
    • Solo traveler

    Management/staff I am an elderly lady was asleep at 7:30 am someone came into my bedroom I screamed hotel didn't know who it was probably cleaning staff didn't feel safe

    Location

  • Reviewed: February 26, 2015

    7.1
    Air conditioner did not work in our room for one night.
    • Leisure trip
    • Couple

    Air conditioner did not work in our room for one night. We're given a different room for the next night , but no compensation for a night with no sleep. Called staff 3 times during the night that the air conditioner didn't work. They were unable to fix it and did not give us a different room . The following day it was not fixed by 5:00 pm. I was not offered another room , rather had to go complain again before I was asked if I wanted another room . Overall hotel staff was not very helpful .

  • Reviewed: February 7, 2015

    6.5
    The twin beds.
    • Leisure trip
    • Couple

    The bad smell coming from outside, if you open the varanda's door for a fresh air (!!). This night was raining strong and I think the smell comes from the polluted lake which is about 500 meter far. (Marapendi Lake) I know that the hotel is not responsible for it.

    The twin beds. The breakfast.

  • Reviewed: January 10, 2015

    5.4
    - Enough space in bedroom
    • Business trip
    • Solo traveler

    - Got the safe locked at 8pm; called front desk and was answered that nobody could help until next day 7am - Had to file a complaint at front desk due to double replenishment happening at the mini fridge, which incurred in extra charges

    - Enough space in bedroom - Double bed is really comfortable

  • Reviewed: January 8, 2015

    7.9
    Nice staff, some very bad at English but they could always...
    • Leisure trip
    • Couple

    The Hotel is in Barra which is about 65-75 reais taxidrive to most popular tourism sights. The shopping in Barra is very expensive. Barra is not suitable for "just walking around", its mostly about car traffic. The pool and the gym is located by the building next to the Hotel, not in the Hotel area. The beach is not a walk away like the website said, you need to take a golf car to a ferry that takes you to the beach. It is pretty smoothly organized but its different from what we expected. Too little room by the pool for chairs and therefor too few chairs around. Often felt crowded. Many problems with the keycard which stopped working all the time. Didnt get new sheets as often as we would like. Restaurant is closed on sundays.

    Nice staff, some very bad at English but they could always get someone else with better English if needed. Staff is very helpful and friendly. Nice pool and ok gym. Good housekeeping (but rarely change of sheets), clean rooms. Speedy roomservice with big menu. Amazing breakfast that has great open hours.

  • Reviewed: February 12, 2016

    4.6
    LOCATION
    • Business trip
    • Solo traveler

    MAINTENANCE

    LOCATION

  • Reviewed: January 5, 2016

    7.5
    Breakfast.
    • Leisure trip
    • Family with young children

    Breakfast..!

  • Reviewed: January 4, 2016

    8.3
    The Bracho and room
    • Family with older children

    It to far

    The Bracho and room

  • Reviewed: January 1, 2016

    8.8
    Everything was amazing, but they should keep the swimming...
    • Leisure trip
    • Couple

    Everything was amazing, but they should keep the swimming pool open after 8pm.

  • Reviewed: November 8, 2015

    9.6
    Do café
    • Leisure trip
    • Couple

    Do café

  • Reviewed: October 30, 2015

    9.6
    Clean, comfortable, helpful
    • Business trip
    • Solo traveler

    No English T.V.

    Clean, comfortable, helpful

  • Reviewed: October 14, 2015

    8.8
    The pool is awesome
    • Leisure trip
    • Couple

    The shower was not clean enaugh.

    The pool is awesome

  • Reviewed: October 10, 2015

    7.1
    I booked a double room and on checking in I was told there...
    • Business trip
    • Solo traveler

    I booked a double room and on checking in I was told there was only a twin room available. I was not pleased at all.

  • Reviewed: August 13, 2015

    8.3
    The reception staff were very professional and friendly.
    • Business trip
    • Solo traveler

    The reception staff were very professional and friendly.

  • Reviewed: August 11, 2015

    7.9
    Helpful staff, breakfast, located in the "safer"...
    • Business trip
    • Solo traveler

    Access to the beach is a little bit complicated.

    Helpful staff, breakfast, located in the "safer" part of Rio (but away from the centre).

  • Reviewed: June 17, 2015

    10
    Professional staff and location
    • Leisure trip
    • Couple

    Nothing in particular

    Professional staff and location

  • Reviewed: March 2, 2015

    10
    friendliness of staff
    • Leisure trip
    • Couple

    toilet seat was broken this was uncomfortable A high class establishment a pity such a cheap plastic toilet seat

    friendliness of staff

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 41

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