The very best hotel gym I have been to. Excellent breakfast and staff. Special thanks to Ana Maria for her excellent work and kindness at the restaurant.

Stayed in March 2024

I loved everything, however two small remarks: - the AC in the room is not the most recent and as a result quite loud. - the sun beds are black and get BURNING once the sun starts hitting on the pool area. Some covers would be nice.

Room had a great view on São Paulo’s skyline, and was very comfortable. Breakfast was amazing, and the breakfast room looks fantastic with all the plants. The gym is the best I’ve seen in a hotel. It is big and super well stocked with weights, machines, including some that you wouldn’t usually see in a hotel gym (stairmaster for example). It is also accessible to external users I believe, but it was never too busy when I went. The pool is great, and makes it hard to believe you are in the centre of Sao Paulo. Staff was nice upon check in and check out and spoke great English.

Stayed in January 2024

In general, the breakfast was ok. But for the quality of the Hotel must need to improve the diversity of the Breakfast. Very few options and same food everyday. They have a lot of foreign guest so I was expecting more diversity.

Great Room, Great Location, and lovely Staff

Stayed in February 2024

Great location, near Avenida, Paulista, and Rua Augusta. Very comfortable. Super helpful staff.

Stayed in February 2024

Ok

Stayed in January 2024

Pool doesn’t get much sunlight.

Wow! Very impressed. - big queue at reception to check in, so they gave those waiting Prosecco while we waited. - special shout out to Taylor one of their concierge to advise on dinner locations. We loved him!! Amazing advice. - it was my birthday and got very spoilt… bubbles and cake awaiting me in bedroom. Upgraded to include breakfast every day. And Taylor sent a further gift of cake to our room. - breakfast… wow! A hotel group who have moved with the times (rare). Smoothie and juice bar (including super healthy green juice), entire area for special diet options. And made to order chef items such as omelettes etc. also the coffee was great, lovely and strong… again rare for hotels! Would stay at a Renaissance again, and 100% recommend. The staff are all so helpful and friendly. Nothing was too much!

Stayed in January 2024

Great Hotel with super friendly and efficient staff at the perfect spot for Sao Silvestre. And it has a great view!!!!

Stayed in December 2023

The drivers services were too expensive

Everything was perfect. Mainly the staff working at the bar.

Stayed in December 2023

Service very good , staff v attentive. Arrived at 8am after an overnight flight and our room was available immediately which was so good to have a shower , get changed etc. room was comfortable and shower v good. Breakfast was excellent with a range of foods. Definitely would stay there again

Stayed in November 2023

Pool area is rather „rudimental“. No shades, cheap chairs and mini towels. Also, the pool is quite small and only 1.50m deep (or even less).

Excellent location, close to avenida Paulista, Ibirapuera park, Pinheiros. Bar with extensive drinks menu. Well equipped fitness. Staff was super friendly!

Stayed in October 2023

Nothinh

Breakfast

Stayed in October 2023

The bedrooms were a little tired compared to the very modern reception and communal area. My sleep was disturbed by the smoke detector immediately above the bed which flashed continuously.

Very good central location, with staff who were very keen to help. The breakfast buffet was one of the best I have ever had with beautiful fresh fruits, smoothies and baked goods. There was also a healthy table with lots of gluten free / plant based treats.

Stayed in September 2023

Reception staff unclear, inexperienced.

Central, busy, great lobby

Stayed in August 2023

Nothing absolutely!

Perfect from the beginning to the end. Well organized and comfortable. Room, The devoted friendly people around, most of them were young and energized.

Stayed in August 2023

Nothing really

Attention and care of the staff were superb. Their breakfast is amazing!

Stayed in July 2023

Restaurant

The restaurant is not ok,

Stayed in July 2023

very pricey,

spectacular hotel and staff

Stayed in April 2023

smaller coffee cups

absolutely beautiful food staff and surroundings

Stayed in June 2023

elevator not leveling good, Wi-Fi signal bad and not stable

the location is in the center

Stayed in May 2023

Nothing

Staff was very friendly and the room is great. The gym is above average

Stayed in February 2023

I usually put my passport and money in the safe for my stays. Unfortunately, the safe in my room was malfunctioning, and my stuff was locked inside. The hotel sent help to my room and fixed the issue.

Warm staff, excellent location, fantastic gym

Stayed in April 2023

Charged approx 400 US dollars as a deposit for 3 days

Location, room and staff

Stayed in April 2023

All was great

Breakfast was great. A lot of options. Great service and staff.

Stayed in March 2023

check in and out always low staffed

great big hotel

Stayed in March 2023