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Reviews of Mercure Santo Andre 4 stars

Avenida Industrial, 885, Santo André, CEP 09080-510, Brazil

#4 of 7 hotels in Santo André

Guests' Choice

Review score

Based on 166 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 - 6

  • Reviewed: 2 February 2017

    8.8
    Great place. Great value. Very safe.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No pool. No big deal.

    Located adjacent to an excellent, beautiful and safe park. Great for walking and running. Excellent mall across the street that includes delicious dining options that are restaraunts and not just fast food. Decent gym on site.

    Stayed in February 2017

  • Reviewed: 4 April 2018

    2.5
    I want the money back which is extra charged to me
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 21 nights
    • Submitted via mobile

    My initial booking cost by booking.com was inclusive of breakfast however now I see the breakfast is also charged above the actual price

    Stayed in March 2018

  • Reviewed: 14 February 2018

    7.5
    Location.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Nothing.

    Location.

    Stayed in February 2018

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 April 2016

    9.2
    The breakfast is great.
    • Leisure trip
    • Couple

    Dinner might not be in the primary focus. Lemon was not available. Not all menues were available.

    The breakfast is great. The localization is excellent. Internet works quite well.

  • Reviewed: 3 October 2015

    6.3
    Equipment out of service in gym.
    • Business trip
    • Solo traveller

    Equipment out of service in gym. Slow check out

  • Reviewed: 25 August 2015

    7.5
    Good location and closer to convenience store.
    • Business trip
    • Group

    Deficient TV program

    Good location and closer to convenience store.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 6

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