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Reviews of Mercure São Paulo Paraíso 3 stars

Rua Vergueiro, 1661, Vila Mariana, Sao Paulo, CEP 04100-100, Brazil

#46 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 463 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 - 16

  • Reviewed: 13 May 2018

    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The WiFi is very very slow. And the breakfast should have more variety.

    The location is close to AV Paulista. The staff are polite and helpful. The receptionist Attila is very kind and polite.

    Stayed in May 2018

  • Reviewed: 9 September 2017

    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    I did not find easy to arrive in the Hotel due it is located in a corner of two big avenues of that change their levels. So, once you loose to get there, it is a bit complicated to return.

    Very good location; Fair price; Good breakfast; Staffs are polites and availables for help anytime

    Stayed in August 2017

  • Reviewed: 10 October 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    The rooms doesn't offer a little kitchen, what would be perfectly possible, considering their sizes.

    The room has a decent space, the meals are good and the location is excellent (specially when you have something to do at the Paulista Ave.).

    Stayed in October 2016

  • Reviewed: 12 July 2016

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    The hotel is very noisy, you can hear the other guests open and close the doors and of course we can hear them walking on the hall. I stay for four days and woke up several times at night because of the noise on the hall.

    The location was excellent, and the hotel was very clean.

    Stayed in July 2016

  • Reviewed: 11 June 2018

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel wifi didn’t work in the breakfast room.

    Staff extremely helpful and friendly. Comfortable bed.

    Stayed in May 2018

  • Reviewed: 24 March 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was good.

    People at front desk very friendly.

    Stayed in March 2018

  • Reviewed: 20 March 2017

    • With a pet
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    reception desk staff

    room, cleanliness, location

    Stayed in March 2017

  • Reviewed: 3 December 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception is extremdly slow to process checkin and checkout. Very inefficient.

    Great locagion. Jusg in front of metro. Nice working desk.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 January 2016

    • Leisure trip
    • Family with young children

    - The room service food isn't very good.

    + The two-section room is great for family with small children - one of us could sleep on the bed and the other part can be a play area. + Close to the metro station Paraiso which takes two lines. + Reception speaks very good English.

  • Reviewed: 22 April 2016

    • Business trip
    • Couple

    There was no complimentary mineral water. Breakfast could have been better

  • Reviewed: 19 January 2016

    • Leisure trip
    • Solo traveller

    Breakfast need some more varities .

    Excellent location. Nice staff.

  • Reviewed: 11 October 2015

    • Leisure trip
    • Solo traveller

    Lobby was under construction

    Complimentary Breakfast and location

  • Reviewed: 18 August 2015

    • Business trip
    • Group

    breakfast was quite expensive

    I liked the staff alot! also the roomes were nice

  • Reviewed: 4 August 2015

    • Leisure trip
    • Solo traveller

    its a little bit loud on the front rooms. very cold bathroom!

    huge and confortable bed. warm shower super polite and welcoming staff

  • Reviewed: 2 August 2015

    • Leisure trip
    • Couple

    a bit of traffic noise even though we were on the ninth floor.

    The room was large and the fridge and bathroom were good. Bed and staff good.

  • Reviewed: 11 June 2015

    • Leisure trip
    • Couple

    The staff were very professional and friendly

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 16

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