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Reviews of HB Hotels Sequóia Alphaville 4 stars

Alameda Madeira, 292, Barueri, CEP 06454-010, Brazil

Review score

Based on 392 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 - 16

  • Reviewed: 26 February 2018

    • Business trip
    • Solo traveller
    • Standard Apartment with Double Bed
    • Stayed 3 nights

    Room was a bit worn out. Loose tiles in bathroom

    Very good location. Large room. First room was very noisy because of neighbors, friendly staff gave me another room immediately.

    Stayed in January 2018

  • Reviewed: 13 August 2017

    • Business trip
    • Solo traveller
    • VIP Apartment
    • Stayed 7 nights
    • Submitted via mobile

    I did not like the pasta from room service. The coffee maker was not working.

    Love the location. Room was always very clean and breakfast was very good.

    Stayed in August 2017

  • Reviewed: 5 October 2016

    • Business trip
    • Solo traveller
    • Standard Apartment with Double Bed
    • Stayed 2 nights

    Although stay was prepaid for 2 persons and debited to the international credit card on beforehand, there was confusion at the check out as the NF would be sent to the e-mail. The bill received is completely ununderstandable as the bill for 2 persons was charged to my account, the NF is a mess, and I had to check several times with my guest if there was a double charge. Again unnecessary confusion and verification. NOt a good service.

    Size of the room but without amenities.

    Stayed in September 2016

  • Reviewed: 7 July 2017

    • Business trip
    • Solo traveller
    • Standard Twin Apartment
    • Stayed 4 nights

    Very big and beautiful rooms!

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Business trip
    • Solo traveller
    • Deluxe Apartment with Double Bed
    • Stayed 2 nights

    wi fi... disaster!

    nice place to stay

    Stayed in June 2017

  • Reviewed: 27 May 2017

    • Leisure trip
    • Couple
    • Standard Apartment with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Overall structure.

    Stayed in May 2017

  • Reviewed: 19 September 2016

    • Leisure trip
    • Group
    • Standard Apartment with Double Bed
    • Stayed 3 nights

    Theres is no bar or a place where the guest can drink something and a few members of the staff are not so friendly

    The room is complete and equiped

    Stayed in September 2016

  • Reviewed: 29 August 2016

    • Business trip
    • Solo traveller
    • Standard Twin Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Oh yes, the bed was like a cloud!

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 January 2016

    • Business trip
    • Solo traveller

    Hotel is pretty old. Noisily at the room even with closed windows. Breakfasts could be better: there are no vegetables, no pancakes, poor choice of yougurt.

    Good staff, nice kitchen, gym and roof for sun bath.

  • Reviewed: 14 October 2015

    • Leisure trip
    • Family with older children

    Very minor that the refrigerator was off balance and the closet smelled a bit but really no big deal.

    The Rome was a suite and was spacious and comfortable

  • Reviewed: 1 June 2015

    • Business trip
    • Solo traveller

    The internet access drops out and is slow. The toilet doesn't flush properly. Shampoo was not refilled. Floor slightly broken. Dinner selection could be better. Not all menu items were available (no Caipirinha).

    Amazing room size. Great lunch and breakfast. Good gym with well maintained equipment. Nice pool area.

  • Reviewed: 9 March 2015

    • Business trip
    • Solo traveller

    Breakfast could offer more options. Toilet wouldn't flush correctly

    Additional services such as Apple TV or the PressReader App to receive your country specific daily newspaper

  • Reviewed: 8 January 2015

    • Leisure trip
    • Solo traveller

    Lack of a common outdoors rest area at ground floor apart of front benches.

    Clean and spacious room, young and very efficient staff, valet car parking, possibility of luggage storage after check out, presence of swimming pool and gym.

  • Reviewed: 6 January 2016

    • Leisure trip
    • Solo traveller

    No water for 1 day, no hot water for 2 days, very poor or not working internet

  • Reviewed: 17 June 2015

    • Leisure trip
    • Solo traveller

    Communication with staff in English language was a very big challenge

    Very good ambient. Looks like a home away from home

  • Reviewed: 3 March 2015

    • Leisure trip
    • Solo traveller

    Elevator had issues, exterior on balcony literally falling apart, mold all around shower, paint chipping..

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 16

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