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Reviews of Sol Barra 4 stars

Av. Sete de Setembro, 3577, Barra, Salvador, CEP 40130-000, Brazil

#97 of 162 hotels in Salvador

Guests' Choice

Review score

Based on 1200 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.7

  • Location

    8.7

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    6.5

  • Free WiFi

    4.5

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Showing 1 - 34

  • Reviewed: 31 July 2018

    8.3
    good things: beds comfy, location is fabulous, staff very...
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    worst thing: only ONE elevator working and its tiny... so you often had to wait for it to go by twice before there was room for you to go in. We walked down 9 flights of steps most times rather than wait forever for a cramped and hot elevator. Had to wait going up. Supposedly the other elevator has been broken like three years. Also breakfast room was hot, breakfast by the pool would have been so much nicer, small bathroom

    good things: beds comfy, location is fabulous, staff very nice, and pool lovely. food good. priced reasonable. rooms clean and service good.

    Stayed in July 2018

  • Reviewed: 14 December 2017

    7.5
    Great location, pity the elevators were out of service for the entire stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Main elevators in the lobby were out of service for the duration of our stay (3 nights). All guests and staff has to share a small service elevator which was very inconvenient for everyone.

    Staff were very helpful and the location was great!

    Stayed in December 2017

  • Reviewed: 30 October 2017

    8.3
    Right in front of walks along the coast, plenty of...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights

    Unfortunately the elevators are not in top form

    Right in front of walks along the coast, plenty of restaurants nearby, easy taxi service to old city center and out to Rio Vermelho

    Stayed in October 2017

  • Reviewed: 13 July 2017

    4.6
    Elevator from HELL!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The elevator was broken - all three elevators. On Sunday the elevator doors opened while we were going from the 9 - to the first floor. The elevator got stuck between floors and we had to crawl out. At this point only one of three elevators was working. For most of Sunday we needed to use the stairs - 9 floors! At the end of the day the service elevator started to work (somewhat) it was a very scary experience and the hotel administration did not really seem to concerned. I pushed the issue and finally received a small discount, but it was such an unfortunate experience.

    The location was great

    Stayed in July 2017

  • Reviewed: 10 February 2017

    3.8
    DISAPPOINTED AND REALLY BAD HOTEL
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything is really bad at this hotel.. They are really far to be a 4 stars hotel .. The hotel look like a 2 stars hotel and not 4 stars .. The internet connection is really bad and only at the lobby the all guests can have free wife ...At night you can see more than 20 guests trying to have a connection in the lobby ...and they charge if you want to have wifi in your room .. The elevator is really old and all guest there was complain about the elevator , have to wait long time to go up and down ..

    Only the location i like ..

    Stayed in February 2017

  • Reviewed: 21 January 2017

    6.7
    Great location but in need of modernisation.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Confusion at check in as the hotel had no record of our booking. Only one lift working which meant long wait to get to and from room. Poor internet signal throughout the hotel Very loud music played continually by the pool preventing any sort of relaxation.

    Location is very good to access beach and city centre. Staff always helpful. Rooms are spacious and comfortable with excellent views.

    Stayed in January 2017

  • Reviewed: 3 January 2017

    5.4
    Great location_mediocre amenities
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We were there for 6 days and our room was cleaned up every other day. The breakfast was very basic and the dining room was rather depressing. The elevators were horrible, at times frightening. The whole place needs an upgrade. Otherwise our stay was acceptable.

    Proximity to the beach, good wi-fi, comfortable bed

    Stayed in January 2017

  • Reviewed: 19 October 2016

    8.3
    Review of Sol Barra
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The elevators are old and really slow. Also not "synchronised" thus the two elevators are not sharing work it is two separate systems

    The pool and the snack shop at the pool

    Stayed in October 2016

  • Reviewed: 19 October 2016

    8.3
    Great location and pool
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevators very slow and stop randomly at floors. Walls are very thin in rooms and can hear other people in their rooms.

    Good breakfast. Great pool and pool deck. Great location. Nice staff.

    Stayed in October 2016

  • Reviewed: 13 October 2016

    3.3
    Would not recommend this hotel
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    This hotel is in desperate need of renovation. We had to change rooms 4 times because of air conditioning not working in 2 of them, safe was not operating in 1 room, showerhead, broken, hair dryer broken, light bulbs burnt out, etc, etc, etc

    location was nice

    Stayed in October 2016

  • Reviewed: 29 April 2018

    5.0
    Some staff were very friendly
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Other staff were not friendly or helpful. Breakfast time was chaotic

    Some staff were very friendly

    Stayed in April 2018

  • Reviewed: 27 March 2018

    7.5
    Good location!!
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Complete hotel lacking maintenance, facilities is three star but paint,walls etc etc is all very much outdated

    Pool and location

    Stayed in March 2018

  • Reviewed: 12 March 2018

    6.7
    Location and the cleaning service was really good.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Too busy during breakfast and lunch could be better.

    Location and the cleaning service was really good. Very good welcoming at the check in .

    Stayed in February 2018

  • Reviewed: 8 January 2018

    9.6
    Neat place by the beach
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    . Safety lock never worked

    Clean place, by the beach and the action

    Stayed in December 2017

  • Reviewed: 26 June 2017

    5.0
    Not bad, just needs improvement
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    The bathroom, the bedroom and the AC was leaking.

    The pool, the food and the staff.

    Stayed in June 2017

  • Reviewed: 23 March 2017

    5.0
    Not 4 stars
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room noises and smell

    This is not a 4 stars as claimed

    Stayed in March 2017

  • Reviewed: 1 March 2017

    7.5
    Soso
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Elevator

    Location

    Stayed in February 2017

  • Reviewed: 29 November 2016

    6.7
    Location
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy and old fashioned hotel

    Location

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 April 2016

    4.6
    Free breakfast was good, close to the beach and had a nice...
    • Leisure trip
    • Group

    Wifi only available in the lobby, rooms smelt like drains, we were given a twin room for 3 people (despite booking a triple room) and they tried to squeeze another bed in there but there was no way it was fitting, moved to a second room where the a/c dripped onto the bed, then moved to a "suite" on the top floor which smelt very bad, it was very spacious but no TV channels with English speaking, the toilet blocked and almost overflowed.

    Free breakfast was good, close to the beach and had a nice pool.

  • Reviewed: 4 February 2016

    2.9
    The free breakfast and the late check in were the only good...
    • Leisure trip
    • Group

    I went with a group of friends and when we arrived, their room was not cleaned at all. Their room did not face the ocean so I would avoid those rooms, if possible. Also, the rooms for more than two people were so horrible because you had two double beds and a random twin bed (very close to the floor) which left no space to move around. Also, they advertise that there is free Wi-Fi (in each room) however this is absolutely not true! The hotel lobby turned into an internet café and it was just ridiculous. The gym equipment was archaic, dusty, and not in working order. So, don't expect to work-out. It is best to pay more money and stay at a more comfortable hotel.

    The free breakfast and the late check in were the only good things about this place. That said I would not encourage anyone to stay here.

  • Reviewed: 8 January 2016

    8.8
    Staff, pool, location, breakfast
    • Leisure trip
    • Family with older children

    Our room was located beside the 'air conditioner' room and was very noisy! Would not recommend room 719, although it was a large room! The elevators took forever!!

    Staff, pool, location, breakfast

  • Reviewed: 15 August 2015

    7.1
    Breakfast, geographical situation great.
    • Leisure trip
    • Couple

    Only one elevator was working, sometimes not even one, so we had to climb up with luggages on foot. Very annoying for a four star hotel. Wifi only in the lobby and poor quality.

    Breakfast, geographical situation great.

  • Reviewed: 15 March 2015

    7.5
    The terrace is nice, you can be comfortable there, laying...
    • Leisure trip
    • Couple

    The lack of English speaking staff!

    The terrace is nice, you can be comfortable there, laying near the pool. The location was very good! The staff was kind and caring! They were able to help us in many tricky situations

  • Reviewed: 1 March 2015

    5.8
    Location, swimming pool/outside area, good beds,...
    • Leisure trip
    • Couple

    Quality of the breakfast, inside infrastructure (problems with elevators, leaks in the breakfast area), staff was rude and unhelpful.

    Location, swimming pool/outside area, good beds, breakfast with many options but quality could be better.

  • Reviewed: 1 February 2015

    5.8
    We booked for 3 nights and checked out after one.
    • Leisure trip
    • Couple

    We booked for 3 nights and checked out after one. The noise outside the hotel, street and beach carried on until about 4am. There is no soundproofing of the walls in the rooms whatsoever and one is able to hear everything from the adjoining rooms. As a result we got very little sleep. The hotel generally is in bad need of renovation throughout. The breakfast facilities also are totally inadequate for the number of people served.

  • Reviewed: 12 April 2016

    8.8
    Excellent staff.
    • Leisure trip
    • Couple

    Only 2 small lifts serving 10 floors. Very slow causing long delays at busy periods

    Excellent staff. Clean pool and terrace.

  • Reviewed: 13 March 2016

    5.4
    Location
    • Leisure trip
    • Group

    The facility is very old

    Location

  • Reviewed: 18 February 2016

    7.1
    Location
    • Leisure trip
    • Solo traveller

    Lift and breakfast

    Location

  • Reviewed: 11 January 2016

    5.0
    The hotel Is old and need renovation really badly !
    • Leisure trip
    • Group

    The overall hotel is too tired , old sheet and towels , chipped furniture ,

    The hotel Is old and need renovation really badly !

  • Reviewed: 14 December 2015

    7.9
    New Room equipment, Cleaning is very good, Jüst few meters...
    • Leisure trip
    • Solo traveller

    Stafs are very relaxed anda mostly öf them dont speak English.

    New Room equipment, Cleaning is very good, Jüst few meters to Barra beach.

  • Reviewed: 1 September 2015

    8.3
    Infra estrutura do hotel Social
    • Leisure trip
    • Couple

    Tv

    Infra estrutura do hotel Social

  • Reviewed: 7 July 2015

    5.0
    The beach Port Barra
    • Leisure trip
    • Group

    Staff of reception in not polite. Elevators did not work.

    The beach Port Barra The restaurant

  • Reviewed: 26 April 2015

    4.6
    ponto excelente
    • Business trip
    • Couple

    mal administrado. elevador estraga muitas vezes por dia, gerador de luz falha por horas seguidas, piscina encardida, baratas

    ponto excelente

  • Reviewed: 27 February 2015

    2.9
    the staff
    • Leisure trip
    • Solo traveller

    old elevators, poor wifi, they charged for ice,and the rooms were horrible with one electric plug in the entire room stuck down below a desk

    the staff

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 34

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