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Reviews of Tryp São Paulo Berrini Hotel 4 stars

Rua Quintana, 934 - Bairro Brooklin Novo, Itaim Bibi, Sao Paulo, CEP 04569-011, Brazil

#88 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 709 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8

  • Free WiFi

    7.8

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Showing 1 - 26

  • Reviewed: 30 January 2018

    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Breakfast was poor for a hotel of this level. Terrible eggs. I asked for an omelet because the eggs were so bad. But that was to be charged extra. Shower flow was poor.

    Overall comfortable stay at a reasonable price. The restaurant food in the evening was very good quality.

    Stayed in January 2018

  • Reviewed: 11 July 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    The breakfast table wasn't always clean due to rotation of staff from the restaurant.

    The bed had an exceptional comfort and so all the other facilities in the hotel. The breakfast was exceptionally delicious, and had its quality maintained doesn't matter which time I took it. Lastly, the staff deserves kudos for the hospitality and goodwill.

    Stayed in July 2017

  • Reviewed: 1 June 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    no gluten free option, although the manager gave me money back for the crackers that I bought myself for breakfast.

    Very nice personnel Big room Clean

    Stayed in May 2017

  • Reviewed: 21 December 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    - Free wifi was very slow - Shower water was not hot, just lukewarm - Water pressure was weak - Bathroom looked old and a bit rusty

    - Location was awesome - Staff was friendly - Beds were great

    Stayed in December 2016

  • Reviewed: 16 November 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    Room service appeared to always be engaged, and took ages to get hot water through the shower. Soundproofing not great either, and items were out of date in minibar/fridge.

    Very friendly staff, easy check-in and late check-out. Comfortable rooms and good laundry service.

    Stayed in November 2016

  • Reviewed: 15 November 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    VERY slow check-in / -out process. Shower had mind of its own - water switched from HOT to COLD at random, one day a slight touch on the taps produced a strong flow; the next not even full on produced more than a trickle.

    All ok, good breakfast, quietish rooms, strong free wifi

    Stayed in November 2016

  • Reviewed: 5 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    My room had some minor problems in the bathroom, but everything was easily and rapidly fixed up.

    Everyone was so kind all the time.

    Stayed in April 2018

  • Reviewed: 2 September 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complimentary water

    Stayed in August 2017

  • Reviewed: 5 March 2017

    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    3 stars at the best

    Stayed in March 2017

  • Reviewed: 14 October 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights

    Cobranca total das diarias no momento da reserva o que nao e comun na Booking.

    Stayed in October 2016

  • Reviewed: 1 September 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff, room is getting to old

    Location only

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is not included

    Very good hotel

    Stayed in July 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is not included.

    Good value for the money!

    Stayed in July 2016

  • Reviewed: 20 July 2016

    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night

    Bathroom

    Location, Breakfast

    Stayed in June 2016

  • Reviewed: 17 July 2016

    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower: worst than cheap African hostels! Burning or frozen water. You can't even choose one or the other. It's random!

    Breakfast, staff.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 April 2016

    • Business trip
    • Solo traveller

    There should be free high speed Wifi. Working visitors need to stay effectively connected to the Internet.

    Friendly and helpful staff. Comfortable room.

  • Reviewed: 22 March 2016

    • Leisure trip
    • Couple

    The internet isn't free and they charge a lot for it.

    The Breakfast is amazing. Good variety and plenty of fresh fruits. the downside were the croissants... flat and tasteless.

  • Reviewed: 27 November 2015

    • Business trip
    • Solo traveller

    Wifi was terrible (but then is in most Brazilian hotels) and walls are a bit thin so it's a little noisy.

    Very comfortable hotel in a nice location

  • Reviewed: 6 October 2015

    • Leisure trip
    • Group

    Apparently the valet decided to relax inside my car and had a blast. I found a cookie wrapper thrown under my passenger seat and crumbs everywhere. I´m never staying in this hotel again! Apart from the car incident the bathub was extremely old and dirty with mold on the sides. Really a waste of money.

  • Reviewed: 13 December 2015

    • Couple

    old shower and toilet

    great breakfast

  • Reviewed: 11 October 2015

    • Leisure trip
    • Couple

    Miss Mayara Amaya promptly attended all my requests. She made my stay at Tryp even more pleasant

  • Reviewed: 9 August 2015

    • Leisure trip
    • Couple

    Nice hotel. Very good value in weekends.

  • Reviewed: 30 July 2015

    • Business trip
    • Solo traveller

    Bed was not comfortable; hotel looked a bit old

    Location

  • Reviewed: 14 June 2015

    • Leisure trip
    • Group

    The staff were absolutely brilliant.

  • Reviewed: 24 March 2015

    • Business trip
    • Solo traveller

    bathrom is a little bit old

    very good breakfast very helpful and polite staff

  • Reviewed: 25 February 2015

    • Business trip
    • Solo traveller

    People are very nice, rooms large and clean, breakfast very yummy!

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 26

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