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Reviews of Tryp São Paulo Iguatemi Hotel 4 stars

Rua Iguatemi, 150, Itaim Bibi, Sao Paulo, CEP 01451-010, Brazil

#69 of 516 hotels in Sao Paulo

Guests' Choice

Review score

Based on 985 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 - 72

  • Reviewed: 9 June 2018

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately, people don't respect others, and when rooms aren't so good in terms off sound isolation, sleeping can be a challenge. Unfortunately I wasn't lucky during my stay, animals sometimes behave better than humans.

    The staff is a plus. They made me feel like home.

    Stayed in June 2018

  • Reviewed: 17 April 2018

    • Business trip
    • Group
    • Junior Room
    • Stayed 3 nights
    • Submitted via mobile

    No experienced concierge service. Breakfast We asked for a special orange juice. I explained that i had sugar problems and could not be from the package. To my surprise the blended the redy made orange juice to the papaya. This could cause a serious health issue. My sister has allergy to soya and lactose And i could not belive when she drunk a papaya blended with whong milk. Causing her throat to swallow and she had to take antihistamine.

    Not a great value for the experience Good but not excellent Reception people friendly. Porter amazing. Waiters trying their best.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was dark, cleaning was not thorough. Staff at check in allowed early check in paying half a night and advising they wouldn’t have a very nice room

    The location and the lobby

    Stayed in March 2018

  • Reviewed: 20 December 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    noisy from the road (but I was at 4th floor), breakfast just sufficient

    room are large and confortable, hall is big as well as breakfast and bar room, wifi ok, position is very good

    Stayed in December 2017

  • Reviewed: 14 September 2017

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Rooms and facilities are outdated, very outdated. This entire hotel needs a good renovation to be accomodating business-travellers. for now, price-quality rate is not good

    Good location, very frienldy staff

    Stayed in August 2017

  • Reviewed: 4 September 2017

    • Business trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 2 nights

    Gym and swimming pool are just average, Bar is a bit boring. Should improve the coffee in the morning, now they have just an old machine.

    Good breakfast

    Stayed in August 2017

  • Reviewed: 2 June 2017

    • Business trip
    • Family with young children
    • Premium Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was really rude. They tried to charge me a security deposit much higher than the daily rate of the room. When I complained about that they decided to empty the mini bar! I've never seen anything like that in my entire life... and I've been to 40 countries. I felt like a criminal. Never again!

    Location

    Stayed in May 2017

  • Reviewed: 21 February 2017

    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights

    Wifi a bit slow at times. It's a really business hotel, nothing negative with that of course, but I wouldn't really recommend it for a family vacation etc.

    I stay at this hotel during every visit to Sao Paulo, and it's great. Lovely breakfast, extremely nice and helpful staff, and a nice little swimming pool on the top floor to relax.

    Stayed in February 2017

  • Reviewed: 11 December 2016

    • Business trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    WiFi was awful! Sometimes it was great, then suddenly drop speed and cut out. It made video calls impossible. It hurt my business.

    The staff and breakfast are amazing!

    Stayed in November 2016

  • Reviewed: 22 September 2016

    • Business trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Minibar was over priced

    Definitely a business hotel rather than super romantic. Staffare great, very clean, bonus is a pool on the roof. Location excellent.

    Stayed in September 2016

  • Reviewed: 31 August 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Internet a bit slow and allowing only one device at once

    Location is great, one of the best regions of Sao Paulo ... Close to restaurants, shopping mall Iguatemi and nightclubs, supermarkets ...

    Stayed in August 2016

  • Reviewed: 24 May 2018

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaningness of the room, in particular the bathroom. Probably they never cleaned the glass of the shower.

    Stayed in May 2018

  • Reviewed: 19 May 2018

    • Business trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    They are scammers. Added donations and optional taxes to my account without letting me know

    They had a pillow menu

    Stayed in May 2018

  • Reviewed: 18 May 2018

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Cleanliness & old fashion furniture (eg: bed & TV)

    Stayed in May 2018

  • Reviewed: 14 April 2018

    • Business trip
    • Group
    • Premium Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    I did not like to have extra payment for checking 2 hours before

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Business trip
    • Solo traveller
    • Junior Room
    • Stayed 2 nights

    kind of dirty, bad food

    Stayed in March 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 1 night

    Great location, many restaurants, banks, in a walk distance.

    Stayed in March 2018

  • Reviewed: 18 December 2017

    • Business trip
    • Solo traveller
    • Premium Twin Room
    • Stayed 6 nights

    Pool area too small and only one sunbed

    Great position and safe feel to area . lots of bars and restaurant's in the area .

    Stayed in November 2017

  • Reviewed: 18 December 2017

    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy early in the morning (housekeeping)

    Location

    Stayed in December 2017

  • Reviewed: 6 December 2017

    • Leisure trip
    • Group
    • Premium Queen Room
    • Stayed 1 night

    Location and friendly staff! Breakfast is also a plus. They also can accommodate options for people that can not eat gluten

    Stayed in December 2017

  • Reviewed: 21 November 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The towels were very old...

    Location, the bed and the breakfast

    Stayed in November 2017

  • Reviewed: 29 September 2017

    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 1 night

    da cama grande restaurante do hotel

    Stayed in September 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 1 night

    Staff is very rude and with very llittle sense of respect.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    They started to charge for parking on weekend. Bad news.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It's located near the some great restaurants

    Stayed in July 2017

  • Reviewed: 27 July 2017

    • Business trip
    • Solo traveller
    • Premium Twin Room
    • Stayed 1 night

    no references.

    service and location.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Location of hotel

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Wifi was a bit annoying to keep conecting too

    Rooftop pool!

    Stayed in July 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 2 nights

    o estacionamento poderia estar incluso

    Stayed in June 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Very nice hotel with helpful staff. I enjoyed the breakfast and local eating places

    Stayed in June 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 4 nights

    the location of the hotel

    bed was comfy

    Stayed in May 2017

  • Reviewed: 2 May 2017

    • Business trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Al facilities are as expected

    Stayed in April 2017

  • Reviewed: 16 April 2017

    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better

    Pool

    Stayed in April 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Acústica do quarto

    Do café da manhã

    Stayed in January 2017

  • Reviewed: 4 December 2016

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The WiFi didn`t work! I couldn`t logged in!

    Great breakfast, but a little expensive!

    Stayed in December 2016

  • Reviewed: 25 November 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Parking space, good breakfast in close to the financial center.

    Stayed in October 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 2 nights

    Absense of checkin on line

    Location, room space and cleaning + pillow menu

    Stayed in August 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    Toletteries could be better!

    Breakfast service was very good.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 February 2016

    • Business trip
    • Solo traveller

    There was no one to help me with luggage when checking in AND checking out

    Good breakfast, nice, clean and modern room. Excellent location and reasonably priced - great value

  • Reviewed: 13 February 2016

    • Leisure trip
    • Couple

    The gym's equipment is good, albeit a bit limiting.

    The staff is very friendly and helpful. The room was comfortable and it's located in an area where many restaurants are within walking distance. The pool area is quiet and has some good views.

  • Reviewed: 4 January 2016

    • Leisure trip
    • Couple

    "Free" wifi was very slow. Options for higher speed wifi were very expensive. Although the breakfast was excellent, the restaurant food for lunch and dinner was lacking.

    Breakfast buffet was excellent..

  • Reviewed: 10 November 2015

    • Leisure trip
    • Couple

    The location is excellent, overall the room is very comfortable but the bathroom looks old and dated. The hallways are also kind of old and the breaksfast has poor quality.

  • Reviewed: 16 August 2015

    • Business trip
    • Solo traveller

    Very unfriendly reception staff made the check-in a sub-zero experience. They have a lot to learn about customer service and client accommodation. The Airport Shuttle mentioned in Booking.com does not exist. Remark from the reception staff: We are not responsible for what Booking.com is writing on it's internet site!

    The Junior room was clean and as as described in booking.com newly renovated, comfortable and modern.

  • Reviewed: 12 May 2015

    • Business trip
    • Solo traveller

    Definitely, the quality of the breakfast has lot of room to improve. See, there are, all ingredients for a good breakfast, however, the quality of the ingredients is something that can improve. Also the room service is not so good. We asked a meal thru the room service and the taste wasn't all right. So, with so many restaurant around, I do not recommend to use the Hotel restaurant.

    The location of the hotel is really very good with lot of restaurants around as well as the attention of the staff with you. The comfort and the cleanness of the room is good

  • Reviewed: 10 May 2015

    • Business trip
    • Solo traveller

    Bedsheets were not changed, bathroom as way too dirty, dust everywhere, disgusting. Had to leave one night earlier and check in to another hotel.

    Location is great. Staff at front desk very nice and effective.

  • Reviewed: 7 April 2015

    • Leisure trip
    • Couple

    None really. Breakfast could be better but wasn't bad.

    More than I expected for the price. Great bed and very spacious room. Even left chocolates on the bed!

  • Reviewed: 27 March 2015

    • Leisure trip
    • Solo traveller

    This time allocation around their Wi-Fi policy.Had to pay but during World cup it was free all the way

    Very cozy and they have someone that speaks English fluently.

  • Reviewed: 15 February 2015

    • Business trip
    • Solo traveller

    Wifi was rather slow. Some of the gym equipment didn't work well, and it was very hot in there.

    It's the third time I'm staying in this hotel, and it's great, especially if you're in Sao Paulo for business. Comfortable rooms, very good staff, lovely breakfast, and a nice little rooftop pool. The location is great.

  • Reviewed: 31 January 2015

    • Business trip
    • Solo traveller

    There is little to complain about: this is a very good and reliable place to stay for a business trip to SP, not so for a honeymoon

    Always a great welcome and professional service Pleasant rooms with predictable and good comfort / quality Flexibility of hotel with any special needs

  • Reviewed: 25 January 2015

    • Business trip
    • Solo traveller

    Just some details, hardly worth mentioning, might be improved.

    Excellent, competent staff Pleasant neighbourhood Proximity to restaurants and Parque Ibirapuera

  • Reviewed: 10 April 2016

    • Leisure trip
    • Couple

    breakfast was great modern decor great location great gym

  • Reviewed: 7 April 2016

    • Business trip
    • Solo traveller

    Kindness

  • Reviewed: 29 March 2016

    • Leisure trip
    • Family with young children

    The breakfast was average.

    The room was clean and spacious. The staff were very helpful and friendly.

  • Reviewed: 2 March 2016

    • Business trip
    • Solo traveller

    the service in the lobby was slow, nice but slow

    the location and the room

  • Reviewed: 3 February 2016

    • Leisure trip
    • Solo traveller

    the phone call price

    Everything

  • Reviewed: 18 January 2016

    • Leisure trip
    • Couple

    Good location, gently staff, good breakfast, clean room.

  • Reviewed: 2 December 2015

    • Business trip
    • Solo traveller

    Entire hotel

  • Reviewed: 24 November 2015

    • Leisure trip
    • Couple

    Breakfast not included in the rate

    Location Free parking space Staff

  • Reviewed: 17 November 2015

    • Leisure trip
    • Group

    breakfast (small variety)

    location

  • Reviewed: 30 October 2015

    • Couple

    Location

  • Reviewed: 11 October 2015

    • Business trip
    • Solo traveller

    Internet speed

  • Reviewed: 29 September 2015

    • Leisure trip
    • Family with older children

    wi-fi not working several times, distance from the metro station not indicated on the hotel website

    The staff, the room was very good.

  • Reviewed: 27 September 2015

    • Business trip
    • Solo traveller

    The internet needs improving specially for those who travel for business.

    The staff was pleasant and very amicable.

  • Reviewed: 28 August 2015

    • Leisure trip
    • Couple

    Elevators very slow. Hotel a bit busy. Bathroom shower could be improved

    friendly staff. Clean structures. Great location. Very good breakfast

  • Reviewed: 11 August 2015

    • Business trip
    • Solo traveller

    bathroom and price

    good overall

  • Reviewed: 17 July 2015

    • Business trip
    • Solo traveller

    Não é admissível no hotel deste tipo que quando cheguei com duas malas e um saco não houvesse ninguém para ajudar.

  • Reviewed: 10 June 2015

    • Solo traveller

    The staff and the breakfast

  • Reviewed: 8 May 2015

    • Leisure trip
    • Solo traveller

    loud airco, unpleasant entertainment facilities

    Breakfast, quality of the bed and room

  • Reviewed: 25 March 2015

    • Business trip
    • Solo traveller

    small Windows, dark room, window open only partially

    Good location

  • Reviewed: 11 January 2015

    • Leisure trip
    • Couple

    Location Value for money

  • Reviewed: 3 January 2015

    • Business trip
    • Solo traveller

    old bathroom and poor wifi

    room space

There are also 43 reviews without text. These impact the overall review score.

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