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Reviewed: 22 May 2018
“Spend a little more-Get a lot more”
• Leisure trip
• Standard Double Room
• Stayed 3 nights
• Submitted via mobile
눉First off, I emailed them because they boast free airport shuttle. I emailed in English, he replied in Portuguese. The “free” airport shuttle is only one way. You are expected to pay for the return unless you just the love the hotel so much you decide to move in. Check in sucked. Again, the site boasted bilingual employees. Not the case. The room is about the smallest damn place in the world. The “queen” bed was two twin mattress thrown in a sleeping bag. I rolled into the space between them every night. It was terribly uncomfortable. The electric in the room is controlled by placing your key in the slot by the door. I’ve done this many times at different hotels only this one hardly ever worked or would stop working halfway through the night so the ac would stop and you’d wake up stuck in between two mattresses in a pool of sweat. You’d have to get out of bed to mess with the key to get everything working again. Then there’s the 1970’s style switchboard on the headboard of the bed. At first I was sure it was just old and out of order but it was actually the key on the wall not working so the switches on the headboard wouldn’t turn anything on. Inevitably, when my husband would try and put his arm under my head at night he’d accidentally hit a switch that would turn on the lights or off the ac. It was a real craptastic setup. It was a great location close to some fun bars and great restaurants and the bus station to the falls was very close. Just splurge an extra $10 a night and I’m sure you can find a MUCH BETTER hotel.
눇Breakfast was great. The food was good. Most of the staff were very nice. The bar had good drinks and the bartender was super nice.
Stayed in May 2018
넛 The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.
Reviewed: 17 April 2016
“Would have been quite a good 3-star hotel.”
• Leisure trip
눉unfortunately, our room had a window-type air conditioner - very noisy, made sleeping very hard. Don't know if all rooms are like that
눇Would have been quite a good 3-star hotel. Very helpful staff, useful restaurant
Reviewed: 21 January 2016
“The location was okay - not too far from the town centre and...”
• Leisure trip
눉We prefer tea or coffee to fizzy drinks. And as there was not tea or coffee making facility in the room, we had to call room service at night when we wanted a drink.
Also on the occasion we asked, we felt that we upset the staff who too the call.
눇The location was okay - not too far from the town centre and close enough to the major motorway and bus routes.
Reviewed: 19 April 2015
“Staff was was friendly, ideal location.”
• Leisure trip
눉Dated furniture, lock on sliding door did not work, walls are a little thin, you can hear everything in the adjoining rooms.
눇Staff was was friendly, ideal location.
There is 1 review without text. This impacts the overall review score.