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Reviews of Vila Galé Fortaleza 4 stars

Avenida Dioguinho, 4189, Praia do Futuro II, Fortaleza, CEP 60182-001, Brazil

#77 of 126 hotels in Fortaleza

Guests' Choice

Review score

Based on 2157 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    7.5

  • Facilities

    7.5

  • Staff

    7.6

  • Value for money

    7.2

  • Free WiFi

    5.3

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Showing 1 - 25

  • Reviewed: 18 October 2018

    6.3
    Good location.
    • Leisure trip
    • Couple
    • Suite - All Inclusive Gourmet
    • Stayed 3 nights
    • Submitted via mobile

    I took the room with a beach view, it was nice but the room was very old condition.

    Good location. Front of the beach, good food and great breakfast.

    Stayed in October 2018

  • Reviewed: 26 March 2018

    7.1
    VilaGale in Fortaleza
    • Leisure trip
    • Couple
    • Apartment with side sea view - All Inclusive Gourmet
    • Stayed 4 nights
    • Submitted via mobile

    Accessing the baraca was hard as it meant going up/down a steep slope.

    Within the hotel it was wheelchair accessible although stiimg at some tables was difficult in a wheelchair.

    Stayed in March 2018

  • Reviewed: 21 November 2017

    6.7
    Could be better
    • Leisure trip
    • Solo traveller
    • Apartment with extra bed
    • Stayed 5 nights
    • Submitted via mobile

    Wi-Fi is actually not available for foreign tourists. To use it you need to login with a CPF number (Brazilian social security number). This is not the problem if you're located in the 3rd (last) floor as Wi-Fi doesn't cover this floor anyway :) Unfortunately the hotel is dirty, the bathroom looked like it wasn't cleaned up for weeks. Almost nobody of the staff speaks English

    Located directly on the beach. Quiet a safe area but not safe to walk across the beach after dark

    Stayed in November 2017

  • Reviewed: 8 August 2017

    8.3
    Right on the beach
    • Leisure trip
    • Couple
    • Apartment with extra bed
    • Stayed 1 night
    • Submitted via mobile

    Extremely poor wifi. Dropped in and out constantly. Best access was in the lobby. Staff were not the most helpful.

    Access to the beach was great, we also loved the attached restaurant and beach facilities. A large, clean hotel. Nice pool, good bar onsite and pleasant atmosphere. Very good value for money.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    7.5
    Overall, nice hotel - thumbs up!
    • Leisure trip
    • Solo traveller
    • Apartment with extra bed
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately very few staff members speak English. However, those that did speak English were very helpful. There's also no WiFi in the rooms.

    The restaurant of the hotel is on an amazing beach. There's also a buffet with a nice selection of food for breakfast.

    Stayed in July 2017

  • Reviewed: 22 May 2017

    4.2
    Nothing
    • Leisure trip
    • Couple
    • Apartment with Side Sea View with extra bed
    • Stayed 4 nights

    Everything. Very noisy Hotel , very old , breakfast little better than average. I wanted to stay 5 nights and finally i stayed only 1. 20 days now i wait to give me the money back .......😫😫😫

    Nothing

    Stayed in May 2017

  • Reviewed: 20 December 2016

    6.3
    not a good place for the price
    • Leisure trip
    • Couple
    • Apartment with extra bed
    • Stayed 3 nights

    Breakfast not so good for the price. The location is close to the beach but in a square there has nothing close. They don't have conditioner of hair, just shampoo and soap wifi in the second day does not work they charge me in the check in 10% without explain anything, just when I asked whats is about, they explain

    The lady in the breakfast that makes tapioca in live the staff

    Stayed in December 2016

  • Reviewed: 15 May 2018

    5.0
    service is not good.
    • Leisure trip
    • Family with young children
    • Apartment with Side Sea View
    • Stayed 2 nights

    the check in process takes too much time, the staff is slow, the music can be horrible during some time, a lot of rules.

    easy access, swimming pool

    Stayed in May 2018

  • Reviewed: 26 November 2017

    6.3
    is not a hotel for business. Was not a property choose for my travel
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 1 night

    service check in and out

    breackfast

    Stayed in November 2017

  • Reviewed: 10 June 2017

    3.8
    Restaurant.
    • Leisure trip
    • Couple
    • Apartment with extra bed
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant. Room. Staff. Location.

    Stayed in May 2017

  • Reviewed: 10 February 2017

    7.5
    Good, but terrible checkin, took about one hour (really!!!)
    • Leisure trip
    • Solo traveller
    • Apartment with extra bed
    • Stayed 2 nights

    Checkin

    Stayed in January 2017

  • Reviewed: 28 November 2016

    5.0
    It's looks like a resort, but doesn't
    • Couple
    • Apartment with extra bed
    • Stayed 5 nights
    • Submitted via mobile

    Location Neighborhood Beach

    Breakfast Price

    Stayed in November 2016

  • Reviewed: 31 October 2016

    8.8
    Falta translado para o aeroporto
    • Leisure trip
    • Couple
    • Apartment with Side Sea View with extra bed
    • Stayed 2 nights
    • Submitted via mobile

    Barraca na praia

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 August 2015

    6.7
    it was
    • Business trip
    • Group

    the internet was bad ,don't go there if you relay on internet if i don't wound to stay any longer over there you don't get your money back form your creditcard I wound to cancell my trip wen i was there they toll us the creditcard has been charge already we where really dispoint because we don't like the hotel

    it was

  • Reviewed: 19 July 2015

    7.1
    Liked the breakfast, especially sitting outside.
    • Leisure trip
    • Family with older children

    Hotel is noisy. There are no special accoustical measures to lower the noise in the lobby, noise beteeen the rooms, noise from outside. Three receptionists are constantly busy because they are unbelievably slow. This causes a constant queue at the reception.

    Liked the breakfast, especially sitting outside. The variety is enormous. Hotel is located next to a nice beach, entrance is guarded.

  • Reviewed: 23 April 2015

    6.7
    The property was what I expected.
    • Leisure trip
    • Couple

    Morning breakfast wasn't as good as before. Hot coffee but sometimes the milk wasn't hot or even cold. Hot water for tea had white stains in it which they explained as milk remains in the container which didn't sound very convincing. Their beach kiosk was poorly kept and the food was very bad there compared to several years ago. The staff was "forbidened" to offer information at the front desk about tourist inquiries such as shopping malls and other small things about the city of Fortaleza.

    The property was what I expected. A good place to stay with a good pool and morning beach walks. No air conditioning in the main lobby and old decoration was expected.

  • Reviewed: 12 February 2015

    6.3
    -confort and size of the room, but there is a need for...
    • Leisure trip
    • Couple

    -Ilumination, acustic and service on the breakfast restaurant -Quality, availability and speed of Wi Fi -Poor quality, poor looking of ingredientes available for breakfast , and for Dinner

    -confort and size of the room, but there is a need for better decoration of the apartment -the restaurant has a good value for Money for food and drinks a La Carte. Good taste.

  • Reviewed: 14 March 2016

    10
    Excelente atención.
    • Leisure trip
    • Family with young children

    Debe mejorar el wi fi en las habitaciones.

    Excelente atención. Muy confortable. Muy buena la comida. Muy amable el personal.

  • Reviewed: 23 December 2015

    8.8
    Pool
    • Leisure trip
    • Family with older children

    Pool Beach Breakfast

  • Reviewed: 1 December 2015

    7.5
    Praia
    • Leisure trip
    • Couple

    Internet

    Praia

  • Reviewed: 24 November 2015

    5.8
    The beach in front of hotel
    • Leisure trip
    • Family with young children

    The employees wasn't professional enough

    The beach in front of hotel

  • Reviewed: 23 November 2015

    5.4
    Bad service at reception.
    • Leisure trip
    • Couple

    Bad service at reception.

  • Reviewed: 22 September 2015

    8.3
    Tranquilidade do local
    • Leisure trip
    • Couple

    Taxas cobradas

    Tranquilidade do local

  • Reviewed: 12 August 2015

    7.1
    Location and pool.
    • Leisure trip
    • Group

    The service was very slow. The food in the beach restaurant was terrible.

    Location and pool.

  • Reviewed: 28 April 2015

    7.1
    24 service almost inexistent, lack of options after late...
    • Leisure trip
    • Couple

    24 service almost inexistent, lack of options after late hours. Staff really reduced at most stations in the hotel, specially after hours.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 25

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