The Mall Drive, P.O. Box F-4254, Freeport, Bahamas
#14 of 16 hotels in Freeport
Guests' ChoiceBased on 173 hotel reviews
6.8Cleanliness
7.6
Comfort
7.6
Location
8.2
Facilities
6.8
Staff
7.9
Value for money
7.5
Free WiFi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 7, 2024
Raquel
BahamasThe WiFi connection from the room was not good. I and many others had to go to the front to get connection
It was good
Stayed in March 2024
Reviewed: April 2, 2024
Antonio
BahamasThe wifi drops alot..
Stayed in April 2024
Reviewed: March 4, 2024
Travares
BahamasThe distance of the ice machine
That's the rooms was neatly tidy an the facility was welcoming
Stayed in March 2024
Reviewed: February 27, 2024
Bless
BahamasThe pillow need to change
Clean
Stayed in February 2024
Reviewed: January 26, 2024
Nadine
BahamasIt could use a facelift
Good location
Stayed in January 2024
Reviewed: September 20, 2022
Janeiro
BahamasNo activities
The location, and smoking room availability
Stayed in September 2022
Reviewed: August 22, 2022
Sharon
BahamasGeneral staff attitude! Could be more cordial and friendly; along with creating an atmosphere of welcome. However, front desk was accommodating and efficient.
N/A
Stayed in August 2022
Reviewed: August 17, 2022
Odiscio
BahamasThe tv was small and wasn’t HD
There was a pool
Stayed in August 2022
Reviewed: July 15, 2022
Floyd
BahamasThe internet is extremely slow
It was peaceful and quiet
Stayed in July 2022
Reviewed: July 12, 2022
Javal
BahamasWiFi is weak needs to be fixed
great place great staff
Stayed in July 2022
Reviewed: July 12, 2022
Javal
Bahamasbut it’s been too long now that they have weak WiFi it needs to be fixed
it was nice and clean great staff
Stayed in July 2022
Reviewed: July 9, 2022
John
SpainThe breakfast menu is very American understandably. its ok The lunch menu leaves a little to be desired - not everyone wants a salad but nor a main course - liltle bites to eat - spanish tapas would be good The dinner Menu. Very limited. Simple things like ribs etc would be good. The NY steak I had was poor. It looked like it had been boiled not grilled. The wine list is not what is says. The only red wine offering was sweet! There is no good, sweet red wine!!!! So dinner has to improve. A slightly better menu with some decent wines and beers. And too be very honest just a little too expensive. I know its a fine line between quality and quantity but I think the hotel would do better to concentrate on quality. I saw lots of people with takeouts to avoid service charges - Look deeper. Dp people really want to eat mediocre food in their rooms? I didnt really see value for money. and I guess I'm not used to seeing service charge added without consultation. Yeah it says on the menu but it should be discretionary. I'm happy to tip - I'm not happy to be MADE to tip. The room. The toilet need repairing. It doesn't work - nor the b/room sink drain. Plumbing needs looking at. the towels are the size of postage stamps and so thin and old its sad. Sheets too.
The potential of the hotel. Its a great place and has great facilities - just needs a bit of TLC - you could double your profits!!!!!
Stayed in July 2022
Reviewed: June 20, 2022
Ramado
BahamasThe bed covers itch my skin
No breakfast
Stayed in June 2022
Reviewed: May 12, 2022
Georginana
BahamasThe Supervisor Frontdesk was very rude and she didnt listen to me when i told her how long my stay was. Also they need to fumigation for those big roaches that keep dieing in the room also the toilet needs to be fix so the water would stop running.
I like how the Supervisor Maid Services apologize to me about the encounters that i had during my stay at the hotel.
Stayed in May 2022
Reviewed: May 2, 2022
Kitara
BahamasPlace needs to update. Beds are a bit hard and needs to be changed
I enjoyed my stay.
Stayed in April 2022
Reviewed: March 28, 2022
Adam
Bahamaswifi not working, some of the facilities were not working. decent, comfortable stay for the price.
comfortable and affordable
Stayed in March 2022
Reviewed: February 16, 2022
Tivona
BahamasThe running water was not hot. The TV wasnt clear and it didnt have much channels. The hot tub wasn't working. The rooms could be a little more updated. The wifi was unstable.
The bed was nice
Stayed in February 2022
Reviewed: January 4, 2022
Shapetra
BahamasI like the location it was central to all the restaurants and business.
It was a very homily hotel and the staff was Friendly and courteous.
Stayed in January 2022
Reviewed: December 26, 2021
Hanna
BahamasThe restaurant closed early...12md. No car rentals were available, but I got around
The location is good. The staff were friendly and courteous.
Stayed in December 2021
Reviewed: December 6, 2021
Georgianna
BahamasWhen i arrive the frontdesk agent told me the card machine was down i left and went for to retieve funds when i return the next agent got the machine to work was lock out of my room because they had me checking out on saturday instead of sunday was embrassing.
The location was good and the security was on point.
Stayed in December 2021
Reviewed: December 5, 2021
Reno
BahamasThe water pressure was very lower no hot water only two towels was in the room
The front desk staff and security guard Donnelly was very helpful
Stayed in December 2021
Reviewed: November 9, 2021
Dayyne
BahamasThe location was perfect . The room was spacious and clean. The staff was friendly overall I would recommend anyone traveling to this island to stay there .
Stayed in November 2021
Reviewed: October 26, 2021
Reno
BahamasMy trip was to short
Customer service, location and comfort
Stayed in September 2021
Reviewed: October 14, 2021
Demeritte
BahamasMy door an the water wouldn't get hot
Stayed in August 2021
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