Reviews of Kasane Self Catering
Plot 347 Presidential Road, Kasane, Botswana

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewThe room is totally independent, so close to an apartment than to a room in fact. The garden is extremely nice, and the attendance was superb. In fact we had a problem with the transport and they assist us to provide a great solution for us in a record time. Their advise were excellent and we felt very comfortable. There was a problem with the electricity (not an issue of the apartment) and they assist us extremely quick giving some additional light.
The sofa-bed is not so comfortable as the main bed, and it has no mosquito protection, but it is recommended.
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewThe kitchen had everything needed for our stay. Lovely grounds and a hidden viewing platform. However the star of the show was Sandie. She was exceptional. - from booking tours, answering questions. Nothing was a problem- always with a big smile on her face.
Reviewed: August 9, 2025 · Stayed in August 2025
Verified reviewLovely shower; good wi-fi
No dishwasher liquid; awkward electrical plug position; some road noise
Reviewed: August 5, 2025 · Stayed in August 2025
Verified reviewWe had a wonderful stay at this lovely place. Trish and Sandy were incredibly kind and helpful. The location is excellent, and the garden is absolutely beautiful. Highly recommend!
Reviewed: July 31, 2025 · Stayed in July 2025
Verified reviewReviewed: July 19, 2025 · Stayed in May 2025
Verified reviewReviewed: July 19, 2025 · Stayed in July 2025
Verified reviewReviewed: July 9, 2025 · Stayed in June 2025
Verified reviewSituated in a pleasant garden. It had kitchen facilities, coffee makers, but only stayed one night so didn't make use of all the items.
It might need a better sign outside to make it easier to locate. There is a sign, but on the opposite side of street.
Reviewed: July 6, 2025 · Stayed in June 2025
Verified reviewGreat location. Within walking distance from restaurants and shopping. The river walk and deck provide great views and excellent birding.
Nothing.
Reviewed: July 3, 2025 · Stayed in June 2025
Verified reviewThis was a beautiful place and one we would love to have stayed at longer. Lovely staff. Amazing outside area overlooking the river just a short walk away. Organised a sunset river cruise. Was crowded but we were lucky to get there early and had to 2 front seats! A great tour!
We loved it all!
Reviewed: June 26, 2025 · Stayed in June 2025
Verified reviewReviewed: June 20, 2025 · Stayed in June 2025
Verified reviewGreat stay near the Chobe river. Excellent staffs.
Reviewed: June 16, 2025 · Stayed in June 2025
Verified reviewThe property was beautiful, jungly wild gardens designed to attract birds; a private deck a short walk away overlooking the river; a beautiful little cottage with everything you could think of provided; and such a warm welcome from Trish & Sandy. We loved our time staying there.
I really can't think of anything. We were completely happy with our stay. We would definitely stay there again if returning to Kasane.
Reviewed: June 10, 2025 · Stayed in May 2025
Verified reviewThe location was ideal, we had a little terrasse facing our bedroom, you can also access to the river front and the platform deck during the day to try to spot animals.
The bathroom wasn’t super clean
Reviewed: June 8, 2025 · Stayed in June 2025
Verified reviewStaff helpful. Location near to restaurant, supermarket and immigration to Impalila Island.
None
Thank you for taking the time to write a review
Reviewed: June 7, 2025 · Stayed in June 2025
Verified reviewLovely comfortable rooms, really friendly and helpful staff - thank you Sandy for all of your help. Nice sitting areas outside the rooms in a lovely garden. Really well located for shops and restaurants
We appreciate your thorough review than you. I will pass your compliments on the Sandy.
Reviewed: June 5, 2025 · Stayed in June 2025
Verified reviewThe cruise booked by the hotel was nice.
The photos don't correspond to reality. The accommodation is not clean and requires urgently renovation. For us it was impossible to sleep, it's full of mosquitos and spiders and despite spraying the room it's almost impossible to make sure you get a relaxed sleep. After killing the third spider we decided to leave and spent the night in another accommodation in Kasane.
I deeply regret that you found our accommodation so unacceptable. Unfortunately I was at our other lodge for the night and could not assist you the manageress on site was not sure why you were dissatisfied. I appreciate your comments . We take great pride in keeping our rooms spotlessly clean and a cursory look at our cleanliness rating of 9 confirms that. The rooms are airconditioned and all have mosquito nets. We strongly recommend that doors and windows remain shut after 4. From the gyst of your review it would appear that you do not like insects. This is Africa there are insects I am afraid. We spray the rooms regularly and supply coils to mitigate spiders insects and mosquitoes. But our oft mentioned gardens which are full of rare bird species and are kept totally organic so I do not use anything but natural pesticides for the rooms. They are not as effective or as dealy as non organic ones, As a matter of interest we repainted and redid the room decorations this season my rooms are not in need of a refurb.
I deeply regret that you found our accommodation so unacceptable. Unfortunately I was at our other lodge for the night and could not assist you the manageress on site was not sure why you were dissatisfied. I appreciate your comments . We… Show more
Reviewed: June 4, 2025 · Stayed in June 2025
Verified review• Very friendly and accommodating staff • Mosquito net + provides reppelent is highly appreciated • Beautiful garden with a small water feature gives very peaceful vibes • Access to river terrace through the neighbour guest house
• Furnishings were quite dated, though the staff makes their best to keep it in clean conditions • The kitchen was very small and lacked prepping space • Small table inside would be appreciated - currently, there is nowhere to put stuff inside as the only sitting place is outside, and you wouldn't sit there during the evening because of mosquitos
Thank you for your review and your comments. We have taken note of them. The room is furnished with antiques and the dated appearance is thus intentional. There is a fold up table in the kitchen area perhaps you did not see it. I take your point about not having enough of a prep area and have ordered a butchers block for the room. The fold teak fold up chairs on the varanda can be taken inside when you sit inside, We should have made that clear.
Thank you for your review and your comments. We have taken note of them. The room is furnished with antiques and the dated appearance is thus intentional. There is a fold up table in the kitchen area perhaps you did not see it. I tak… Show more
Reviewed: June 2, 2025 · Stayed in June 2025
Verified reviewReviewed: May 29, 2025 · Stayed in May 2025
Verified reviewReviewed: May 26, 2025 · Stayed in May 2025
Verified reviewVery nice location, nice owner and friendly staff. Walking distance to nice restaurants and a Cafe. The property is relatively quiet and well maintained. The family room is basic but nice.
Nothing
Thank you for your honest and helpful comments.
Reviewed: May 26, 2025 · Stayed in May 2025
Verified reviewReviewed: May 5, 2025 · Stayed in April 2025
Verified reviewFriendly staff
The rooms are old and outdated
Our rooms are intentionally furnished with antiques. They have all been recently painted and new curtains and soft furnishings added.
Reviewed: April 30, 2025 · Stayed in April 2025
Verified review