Reviews of The Hill Bed and Breakfast
Moremi Street, Plot 9753, Town Center, Francistown, Botswana

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Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 5, 2025 · Stayed in August 2025
Verified reviewReviewed: August 5, 2025 · Stayed in July 2025
Verified reviewComfortable room at a good value for money
Reviewed: August 3, 2025 · Stayed in August 2025
Verified reviewReviewed: July 31, 2025 · Stayed in July 2025
Verified reviewFriendly staff
Reviewed: July 11, 2025 · Stayed in June 2025
Verified reviewReviewed: July 10, 2025 · Stayed in July 2025
Verified reviewThe room was neat
Reviewed: July 3, 2025 · Stayed in June 2025
Verified reviewReviewed: June 21, 2025 · Stayed in June 2025
Verified reviewThe property was clean an exceptional
Reviewed: June 9, 2025 · Stayed in June 2025
Verified reviewReviewed: June 3, 2025 · Stayed in May 2025
Verified reviewReviewed: May 17, 2025 · Stayed in May 2025
Verified reviewReviewed: May 7, 2025 · Stayed in April 2025
Verified reviewThe bed and pillows in the main/master bedroom were quite comfortable and clean, and the water pressure in the shower was great. The place is quite close to town, the WiFi connection was also good.
On arrival at reception, we paid an additional amount to the one initially charged/communicated when making the booking. We were travelling as a group and the other friends were accommodated in another guesthouse (don't know the name) which was also offered by the host which did not seem to be often used as it was dusty and was not adequately maintained, and did not seem to have been well-prepared and cleaned for our arrival. The other friends who slept there were not happy with the condition of the place.
Reviewed: April 30, 2025 · Stayed in April 2025
Verified reviewReviewed: April 8, 2025 · Stayed in April 2025
Verified reviewenjoyed the quite neighborhood and the cleanliness of the house.
i had no option of dimming the lights or using bed side lamps.
Reviewed: April 7, 2025 · Stayed in April 2025
Verified reviewThe place was clean and the location perfect, close to most amenities. You could however do something about the outlook of the neighbourhood, maybe assist to trim the overgrowth in the immediate surroundings.
Reviewed: March 17, 2025 · Stayed in March 2025
Verified reviewCleanliness
Road traffic noise all night
Reviewed: March 17, 2025 · Stayed in March 2025
Verified reviewits location is very convenient to most things close ti town and main Road A1 its just what we needed. The rooms were clean and everything functional including AC
The rooms were too small for our liking The kitchen is good but not well maintained it needs some thorough cleaning
Reviewed: March 1, 2025 · Stayed in February 2025
Verified review1. No electric backup support Frequently electric load shedding in Francis Town 2. Clear massage about Breakfast whether is included in the rent or not during booking required. 3. Extra charger P10 /P100 taken for Booking.com but Booking.com didn't communicate with me
Reviewed: February 18, 2025 · Stayed in January 2025
Verified reviewReviewed: January 20, 2025 · Stayed in December 2024
Verified reviewReviewed: January 12, 2025 · Stayed in January 2025
Verified reviewReviewed: January 12, 2025 · Stayed in December 2024
Verified reviewThe smartness, freshness and professionalism
Generally nooo
Reviewed: January 7, 2025 · Stayed in January 2025
Verified reviewLocation is perfect, close to city center. The room was clean and had everything working.
The yard is not well maintained.