Reviews of Sound of The Sea-walking distance to everything
Paradise Street, Placencia, Belize
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Reviewed: March 26, 2024 · Stayed in January 2024
Verified reviewReviewed: May 31, 2023 · Stayed in May 2023
Verified reviewSpacious, bright, super clean, new home! Close to everything! And a block to the beach.
Nothing.
Reviewed: March 21, 2023 · Stayed in March 2023
Verified reviewReviewed: February 5, 2023 · Stayed in February 2023
Verified reviewThe place was clean, fresh, modern and nicely furnished. Comfy beds. Lots of amenities in the kitchen. Close to everything such as the bank, major grocery store and the lovely Placencia Beach Club. Appreciated use of the laundry facilities. Great deck.
I had double checked with the property manager a week before and a day before about early check-in as our flight was arriving at 1:00. He said no problem and would meet us there at 1:00. It was confirmed twice. When we arrived no one was there and at 1:15 I walked to the grocery store and asked a kind stranger to call him. He had forgotten about us, but did arrive within 10 minutes thereafter. Also, air conditioning in the main living area was broken and had not been dealt with even though manager was aware of it 5 days previously. The broken part had not even been ordered yet, so we did not benefit from full air conditioning. He had to order a part, so we had to keep the bedrooms very cold in order to push cold air to the front room. Lodging was very warm prior to arrival, could have been aired out before we arrived, especially since broken air conditioning was known to manager. Also, we went to do laundry later that evening and there was no electricity in the laundry room, we had to call the manager who had someone come out and check the breakers. This should have been done in advance of our arrival. Garbage was often tipped over and strewn about the yard below the deck, it was not our garbage but we cleaned it up for a few days anyway. Manager said he told us about garbage day which he did not. He also told us there was no Tourist Information in Placencia, but we happened to come across a really nice office near the wharf in the Village. To the manager's credit, he was timely in correspondence and rectified situations immediately once he was notified of issues.
Thank you for your reply. I am glad you found the staff timely in responding. The manager said you had many inquiries so that worked out well. Just to paint an accurate picture please let me correct a few misleading comments. He did not forget you but it is a very busy time of year and 25mins late from your requested 3-hour early check-in is reasonable. We also apologize for not being able to get the AC going. FYI, we had ordered it. Belize is a developing country, and it's hard for some to understand that we cannot source parts quickly and they take time when we have to have them shipped from out of the country. I know he said in talking to you you said it was not a problem, which is why its surprising you mention it here. You will be pleased to know it is fixed now. With the garbage, we understand that guests forget what they have been told, however, it is also in the house guest book which was shown to you. Thank you for finding the tourist information office. The manager was not aware it had reopened as it had been closed for the last 2 years due to covid. Even though it seems you mentioned partial truths regarding negatives, it would have been nice to mention the owners brought specially for you, beach chairs as you had said you didn't want to bend down and sit on the sand at the beach. It's omitting things like this that can distort the view of a genuine review. We are glad you still enjoyed yourself. The manager told us he saw you in the village 2 days after your check out and were very happy with your stay.
Thank you for your reply. I am glad you found the staff timely in responding. The manager said you had many inquiries so that worked out well. Just to paint an accurate picture please let me correct a few misleading comments. He did not for… Show more
Reviewed: November 28, 2022 · Stayed in November 2022
Verified reviewGreat location. 2 blocks to the beach, 1/2 block to the grocery store
Only suggestion I would make is that they get a couple of umbrellas. We had alot of rain.