NOTHING TO SPEAK OF.

STAFF WAS GREAT, MOST IF NOT ALL WERE FLUENT IN FRENCH AND ENGLISH. HOTEL WAS QUIET AND RELAXING. BED WAS VERY COMFORTABLE. HOTEL IS SECLUDED AND OUT OF THE WAY AND CONVENIENTLY LOCATED TO ALL SITES AND ACTIVITIES WITHIN A FEW MINUTES. WOULD RECOMMEND AND PLAN ON STAYING THERE AGAIN. PARKING WAS LITTLE TIGHT DO TO SNOW PILE AND SNOW BANKS. WHEN YOU DRIVE AND EXTENDED CAB LONG BED TRUCK THAT IS TO BE EXPECTED.

Stayed in April 2024

Rooms could have been cleaned earlier in day (first day wasn't made up until after 4 pm) and a bit better (would have been nice to have the toilet wiped down daily).

Nice size room, great proximity to mountain, driving distance to a range of good restaurants and other attractions.

Stayed in April 2024

I didn't particulary like having to drag out lounge chairs by the pool - however it was the first really beautiful day this spring so I hope that would not happen again.

Love this hotel! My favourite part is the comfort of the beds and bedding!! It is a beautiful place, however the pool area could use a little freshening up; maye because we're just getting out of winter and they haven't had the chance yet. I went there for the first time last August and I've been back with different people four times since then. I love this place!! :)

Stayed in April 2024

minimal maid service during our second day there; insufficient coffee pods; perhaps the worst was that the hotel served no food at all on Sunday (usually also on Saturdays after noon). And one needed to travel a few miles to find other places to eat.

comfortable spacious room, plenty of towels,

Stayed in April 2024

The rooms were not well appointed for cooking or preparing a take away lunch- not a decent cutting knife in the drawer. The Nespresso coffee was rationed and as big coffee drinkers, we had to keep asking for more pods ( not keen on this pod waste and would rather have had an alternative like a drip coffee or French press. Also, composting does not seem to be done- too bad! No decent sized mats inside the door meant we were tracking in too much dirt - the room could have used a carpet - couch/sofa bed was pretty worn looking. Liked the hot tub/pool. Found the games room a bit lacking. Not a very appealing space.

We were able to park indoors- this was great! The breakfast buffet was very good - a great selection and I loved the fact that you had plain yogurt in its natural glory- hard to find in breakfast buffets! The restaurant was pricey but the food was excellent and a wonderful experience. It was nice to have the choice of contests with the Burger Pub.

Stayed in March 2024

Location, facilities and staff

Stayed in December 2023

The beds could be more comfortable.

I loved the facilities and the proximity to Mount Orford. I had a fabulous massage at the spa and everyone enjoyed the pool, hot tub, and game room. Also, we had a wonderful meal at the Bistro.

Stayed in December 2023

The staff went out of their way to accommodate all my requests and even helped de-icing my car after a snowy night. The room is comfortable and light, the bistro served the best food I had in Canada. I would strongly recommend! Thank you

Stayed in November 2023

Nothing

Very clean Staff are very welcoming and helpful

Stayed in November 2023

The heater made noises at night and had difficulty sleeping.

The facility is wonderful! And breakfast is excellent!

Stayed in October 2023

Great restaurants! Nice gym and pool area!

Stayed in October 2023

Great location, great rooms. Coming here every year

Stayed in October 2023

Room size. Was expecting a bigger room size.

Great

Stayed in October 2023

Our room was on the ground floor and faced the parking lot. There was a wedding so lots of cars and people came and went. We didn't have any privacy sitting on the balcony - other guests stood to chat just outside our room. It's a spot that is high traffic so you feel exposed. I will make sure to request a different room next time. Internet kept bugging so we were unable to keep a stable connection.

Service Comfort Surroundings

Stayed in August 2023

The restaurants were closed on Monday

Stayed in August 2023

The room was humid and had a smell.

Stayed in July 2023

Room size is great, as well as the decorations and spaces. Gym is amazing and well equiped. Swimming pool is algo great.

Stayed in June 2023

All the hotel has to-date quality facilities and renovated. Great look. Great view on Mont Orford.

Stayed in June 2023

i wish the checkout was at noon instead of 11am. That 1 hour makes a big difference but apart from that we loved everything about this hotel.

This hotel was out of this world, first of all the location is perfect, facing Orford mountain. parking is really easy and plentiful spots for everyone. The moment you walk in you are greeted by a wonderful staff who are very welcoming and make you feel at home. The hotel has a beautiful pool and jacuzzi, stunning décor and is extremely clean. My wife and i had the Urban suite and it was stunning, from the bathroom to the bedroom everything was perfect. The balcony was really big and pretty private and a gorgeous view of the mountain. This is a perfect place for a romantic weekend getaway, from the rooms to the amazing restaurants everything is more then you could imagine.

Stayed in June 2023

Le service

Stayed in June 2023

We had dinner in the restaurant and it was great! Food was delicious and the service was great.

Stayed in June 2023

It was empty .maybe because I was a rainy day and in the middle of the week .

Nice .clean. quite .

Stayed in April 2023

the pool

Stayed in April 2023

No closet to hang up coats, jackets. No comfortable chairs to relax in. Ironing board was in full view next to fireplace - not attractive. It should have been hidden in the non-existent closet.

Very clean, comfortable Fireplace in room Burger Bar - very good food and friendly service

Stayed in April 2023