Service staff lacks refinement

I love this hotel! The chef is always creating delicious menus and the Nordic spa is never crowded and the views are beautiful.

Stayed in October 2023

The fact that the hotel was fully booked as we wanted to stay a second night!!

The room and the view were fantastic

Stayed in September 2023

The restaurant food was a bit meh… All three dishes we had lacked acidity and were very one note.

The hot tubs surround by nature were lovely. The room was super comfortable, spacious and a pleasure to stay in.

Stayed in July 2023

The only thing was the bed's mattress, which was curvey and badly used.

Almost everything was nice about this Auberge.

Stayed in August 2023

Bathroom needed overall

Excellent food

Stayed in July 2023

The restaurant (for dinner): We waited almost 1 hour, may be more to get our dishes served. The volume is too less comparing to the price.

Location is good. View is good. The nature SPA is great, just like Japanese On-Sen

Stayed in June 2023

The room was not made up for the second day. Apparently there is a notice that has to be hung out if you want cleaning of bathrooms and your bed made

View of St Lawrence

Stayed in July 2023

The bathroom could do with a little refurbish

The view from the hotel was amazing and the nordic spa very nice!

Stayed in June 2023

They forgot to make up the room and were not apologetic. They should have King size beds, there is plenty of room in the bedroom area.

Spa was amazing, dinners were excellent view from room great and very peaceful

Stayed in June 2023

All of the televisions on the wifi (10 plus in each room) were named the same so we didn't know which one was our room and it was difficult to connect to it via our phone to stream videos.

The river view from our room was amazing and the spa facility was exceptional.

Stayed in May 2023

The room size is small and it is in the attic, you will bounce your head on the ceiling occasionally.

There is a private balcony which has a nice view for the river.

Stayed in October 2022

The view

Stayed in October 2022

The room was gorgeous, the check-in staff was phenomenal. The man that worked the desk was so polite and friendly. The food at the restaurant was one of the best meals I’ve ever had!

Stayed in October 2022

Nothing we didn’t like

pretty setting, fabulous restaurant!

Stayed in September 2022

Small room, could probably hear everything around but was not a big issue as the place is very quiet

Awesome place to stay for some nice resting days, great view of the river, great spa amenities. Best massages ever, we took two as they were incredible Nice breakfast not included The first girl when we checked in was super friendly, helped us out make a reservation in a local resto as the hotel had no free space for that night it has some winter rooms uphill to have a hot tea with lounge chairs and heater, amazing!!

Stayed in September 2022

There was no mini-fridge in the room. This meant that we couldn’t re-freeze our cooler pack and chill the items in our cooler. For the price charged by the hotel, there should be a little refrigerator in the room. The on-site restaurant is too expensive.

We were pleased with our room, we had a very comfortable bed and a nice view. We enjoyed the outdoor spa and warming up by the fire afterwards, that was lovely.

Stayed in September 2022

I did not like that booking.com did not offer me a breakfast package on my booking

room , view , food service

Stayed in September 2022

sous room was old and humid but it had a unique balcony with a stunning view on the Murray Bay. This was worth the trip.

The view is magnificent

Stayed in September 2022

Most of the staff were friendly, and though most didn’t speak English, they were kind and patient with us (one of us doesn’t speak french at all). Those who did speak English were welcoming and wonderful. Unfortunately, one or two, as unfortunately happens in Quebec outside of Montreal and Quebec City were downright hostile, even after we explained we were Americans, not the political foes, Anglophone Québécois, and we didn’t have the ugly American demand and expectation that everyone on the planet speak English. One of us speaks passable french, though comprehension is more difficult and people seem to resent the request to speak more slowly, but the little french we knew helped a lot. It does make one hesitant to return.

The room was gorgeous and “deluxe” as described, which isn’t always the case. The view, as described, was incomparable from the entire room and the covered patio, which was lovely, romantic and cozy. The restaurant was gorgeous, comfortable and romantic, the service great and the food fabulous! The woodsy spa area was great with the stone hot tubs. The massage was incredible. I slept for two hours afterwards and felt relaxed the whole rest of the day. Most of the staff were welcoming and helpful. Provided the peaceful respite we needed after two weeks of traveling and touring. The area is gorgeous.

Stayed in September 2022

Nothing.

World class breakfast. A dream coming true.

Stayed in August 2022

view from everywhere

Stayed in July 2022

The facilities are not modern but are clean and well maintained. Little suggestion: the plug in our room was loose when charging the cellphone.

We like so many things about the hotel: the view from room and balcony and especially that from the restaurant is marvelous and serene; the location of the hotel on a little hill; the breakfast buffet; the fireplace ready to use, the spa tube and outdoor spa.

Stayed in May 2022

Furniture not my style... Bed comfortable Bathroom superb

Confort cleaness view

Stayed in July 2022

the bed could have been more comfortable

Very nice resort staff were very friendly and helpful. Enjoyed the pool,hot tubs & sauna which was great. My husband had a massage and said it was definitely one of the best he has had. Would have like to sit around the fire but unfortunately Mother Nature didn’t cooperate! The room was very nice with a lovely view.

Stayed in July 2022