1348 Robson Street, West End, V6E 1C5 Vancouver, Canada
#60 of 72 hotels in Vancouver
Guests' ChoiceBased on 2961 hotel reviews
7.2Cleanliness
7.5
Comfort
7.5
Location
9.1
Facilities
6.9
Staff
8.1
Value for money
7.7
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Ana
United States of AmericaLighting was dim.
Spacious room, excellent location, provided all basic needs for our stay.
Stayed in March 2024
Reviewed: April 21, 2024
Alex
DenmarkView Of Mountains from Window was Great… Easily access to Ground Transportation Eating Places Shopping ….
Stayed in April 2024
Reviewed: April 14, 2024
Lisa
AustraliaNeeds updating
Comfortable bed and big room
Stayed in April 2024
Reviewed: April 14, 2024
Romane
FranceThe couch on which my brother and I slept. There was not enough space and a part of the couch was really uncomfortable.
The hotel is really located in the city.
Stayed in March 2024
Reviewed: April 8, 2024
Biago
CanadaNothing
Accessible
Stayed in February 2024
Reviewed: April 5, 2024
Darlene
CanadaNo microwave or coffee machine
Love the location
Stayed in April 2024
Reviewed: March 28, 2024
Marie
CanadaIt would be easier if there is elevator for luggages
The price and the staff are really helpful and accomodating. They even let our luggage to be kept there for a while while we are trying to eat lunch before checkout.
Stayed in March 2024
Reviewed: March 25, 2024
Margot
Francethe noise isolation
very spacious room and large bed!
Stayed in February 2024
Reviewed: February 29, 2024
Srinivas
United Arab EmiratesRoom kind of depressing
Location is good
Stayed in February 2024
Reviewed: February 15, 2024
Ron
Canadabathroom sink drain blocked
Stayed in February 2024
Reviewed: February 13, 2024
Khanh
United States of AmericaThere was no elevator
Stayed in January 2024
Reviewed: February 3, 2024
Biago
CanadaNothing
The service facility.
Stayed in January 2024
Reviewed: January 29, 2024
Goerzen
CanadaThe whole building felt run down and aged, with peeling paint/wallpaper, uneven floors, lackluster decor, chipped/scuffed furniture. I would stay here again alone, but wouldn't bring my wife here. There are ongoing renovations, so this may change over time.
The location was great, close to plenty of shops, and the room was spacious and clean.
Stayed in January 2024
Reviewed: January 28, 2024
Mark
CanadaMissing deadbolt on door Buildings across street looked directly into bathroom with only a sheer net curtain for privacy TV didnt work properly, couldnt change channels and hard to turn on/off Beds hard as rock
Great location Good price Spacious rooms Renovated bathroom Fridge in room
Stayed in January 2024
Reviewed: January 26, 2024
Michele
CanadaNo coffee maker. :)
We stay here the night before we catch a flight. It works very well, the staff is always great. Good restaurants in the neighborhood and not a bad walk to the Canada Line.
Stayed in January 2024
Reviewed: January 2, 2024
Shennah
United States of AmericaNear downtown
Stayed in December 2023
Reviewed: December 7, 2023
Sandra
GermanyRoom only had a tiny window with basically no view and looked a little old fashioned compared to the fancy hallway.
We had everything we needed, Room had a fridge and a comfy bed. Plenty of restaurants and bars in walking distance. Great breakfast place just next door.
Stayed in September 2023
Reviewed: November 21, 2023
C
CanadaI had to cancel my next booking because of a fire.
Great location great value, old hotel.
Stayed in August 2023
Reviewed: November 13, 2023
Nielsen
CanadaRoom is dirty over all - marks on walls, dirty window sills, etc. Honestly a scrub and coat of paint would go a long way. I was a single female traveling alone - they put me on the main floor. Bed beside the window. The rooms are tiny so everyone walking the street could look right in at me. Nowhere to sit but the bed so then you are left needing to keep the cutains closed. AC only works if the curtains are open (otherwise it just cools the window and shuts off). So it was a constant battle between privacy or comfortable temperature. I asked for a room higher up for security but they had nothing available. Staff were sufficient but not very friendly. You also pay in full upfront not at checkout which was odd for me. Rooms are very basic furniture reminds me of a dorm room. It's too bad because the historic aspect of the hotel is great. The rooms themselves just need work. My biggest issues was that Barclay had their account compromised here on Booking.com and had spam messages go out FROM their account asking for updated payment. I ended up needing to cancel all my credit cards and accounts from the fraud. It cost me time and left me without access to my money while I waited for new cards. It took Barclay over 4 days to send out a message and update customers - I'm sure multiple people were effected in that lapse. No apologies or anything from Barclay. And when I mentioned it at check in, the guy in glasses at the front couldn't care less.
It is a bed for you to sleep in. Location is great. Linens were clean.
Stayed in October 2023
Reviewed: November 2, 2023
Angie
CanadaVery friendly and accommodating staff when we had to change dates for our trip. Excellent facilities, great location.
Stayed in October 2023
Reviewed: November 2, 2023
Patricia
CanadaThe tap water tasted so terrible I couldn't drink it and the vending machine was out of water. I was able to buy a bottle from a staff member who retrieved it from the basement.
Stayed in October 2023
Reviewed: October 30, 2023
Ari
FinlandWooden building, sounds comes little bit from other rooms
Close down town - plenty of restaurants near.
Stayed in October 2023
Reviewed: October 29, 2023
Ramona
United States of AmericaRooms Were Very Tiny But Clean. Bed Was Tolerable.
Cora's Breakfast Spot Right Next Door, Had Great Food.
Stayed in October 2023
Reviewed: October 29, 2023
Getsemani
United States of AmericaParking is very limited and offsite parking has no ins/outs.
Very nice staff and overall very quiet.
Stayed in October 2023
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