3460 Carrington Road, V4T 3C1 West Kelowna, Canada
#9 of 14 hotels in West Kelowna
Guests' ChoiceBased on 470 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
7.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 31, 2024
Justgrace
CanadaWe weren't impressed with the paper plates, plastic cutlery, and paper cups for breakfast. Very wasteful and it cheapens the breakfast. Food wasn't bad.
The front desk young lady when we first arrived was very kind and accommodating as well as all the staff we encountered were very pleasant and helpful too.
Stayed in March 2024
Reviewed: March 21, 2024
Jennifer
CanadaWas a bit noisy and there were tons of kids present during adults only time at pool. Breakfast was over crowded and chaotic.
Nice location, close to local pub and shops.
Stayed in March 2024
Reviewed: March 20, 2024
Julia
CanadaNo bath towels in room on arrival. Had to ask for them.
Nice & quiet with warm comfy beds.
Stayed in March 2024
Reviewed: March 10, 2024
Katherine
CanadaHotel was overrun by unsupervised children. We were not able to use the fitness center which is why we booked this location
Well appointed room.
Stayed in March 2024
Reviewed: March 7, 2024
Jose
CanadaModern place, huge room, very good bed. Good breakfast choices.
Stayed in March 2024
Reviewed: February 11, 2024
Tami
CanadaFriendly service
Stayed in February 2024
Reviewed: January 29, 2024
Chapman
CanadaThe coffee tasted watered down
The room was clean, plenty of pillows
Stayed in January 2024
Reviewed: October 28, 2023
Barb
CanadaUse of disposables - coffee packs, cups & glasses in room — all paper plates & plastic cutlery for breakfast. Very wasteful, environmentally unfriendly.
Stayed in October 2023
Reviewed: October 27, 2023
Sophie
CanadaI could hear the people upstairs walking around later at night & early in the morning but otherwise it was quiet.
Clean, fresh rooms. Wonderful staff.
Stayed in October 2023
Reviewed: October 19, 2023
Ward
Canadathe breakfast bar looked nice
Stayed in October 2023
Reviewed: September 30, 2023
Smith
CanadaSilly little things that is more something we notice that others may not - we found the hallways were wayy to warm & housekeeping - just the little things were missed/not known to do (I manage in hskp so I see things a bit different than someone who isn't).
We loved that it was very centrally located, the staff were amazing, the room was the perfect size & beautiful view. We were amazed at how quiet it was at night, made for a great sleep!
Stayed in September 2023
Reviewed: August 21, 2023
Don
New ZealandWe missed toast at breakfast. Find other breakfast options too sweet.
The room size was great and the beds super comfy. Everything in the hotel was exceptionally clean. Breakfast food items were continually replenished so you didn't miss out. Location to a variety of food outlets were within walking distance with the best place being the Golf Club across the road being exceptional.
Stayed in August 2023
Reviewed: August 10, 2023
Nat
CanadaNo fresh fruits, since hotel is in Kelowna where there are abundance of fruits in the summer. Also the fridge in the room should include a freezer section in order to freeze my ice packs which I need to use to bring the fresh fruit back home in my car.
The variety of food & drinks, especially to be able to make fresh waffles with the waffle machine.
Stayed in July 2023
Reviewed: July 23, 2023
Mark
CanadaWork being done on the parking lot meant we had to park across the street a couple of times, although understandable, was an inconvenience.
Room and Bed were great. Everything was perfect
Stayed in July 2023
Reviewed: July 11, 2023
Kristy
AustraliaN/A
The rooms were spacious and clean.
Stayed in July 2023
Reviewed: June 17, 2023
Dayle
Canadano towels in the pool the second day
close enough to many wineries
Stayed in June 2023
Reviewed: June 5, 2023
Sylvia
CanadaHot tub way to hot to go in
Close to everything
Stayed in May 2023
Reviewed: May 18, 2023
Terry
CanadaTo get across the street to the shopping and restaurants you have to walk down about 3 or 4 blocks on the highway to get to a light. it’s a full fast moving congested highway.
Great staff, clean and comfortable.
Stayed in May 2023
Reviewed: May 8, 2023
Byron
CanadaNeed more places to hang the towels in the bathroom. The pillows on the bed were a bit lumpy. The bathroom fan was hard to turn off. A safe in the room would be nice. At this price point, thought perhaps there would be a safe in the room.All in all we had a great stay and we’re comfortable. Nice to have eating places close and the market store close.
The breakfast was good. Lots of choices. There was a hockey tournament going on so it was a bit hectic at times. But still ok.
Stayed in May 2023
Reviewed: May 1, 2023
Peter
CanadaSelection at breakfast could of been better
Staff, very helpful and friendly
Stayed in April 2023
Reviewed: May 1, 2023
Carol
CanadaThe main elevator/lobby area didn’t match the rest of the building, looked shabby I found items under the couch in my room from previous guest
Lobby and rooms were well appointed. Staff were cheerful Bathroom and shower were very nice Pool/splash pad was well maintained Exercise facilities were very well stocked
Stayed in April 2023
Reviewed: April 24, 2023
A
CanadaThe use of plastic forks, knives & spoons for the breakfast shouldn’t be used. There are better eco friendly options
the property is under renovation but they are doing a great job of 1- the renovations & 2- the inconvenience it may have. The breakfast offered was very good.
Stayed in April 2023
Reviewed: April 11, 2023
Kathleen
CanadaI couldn't mirror my kids shows on the TV.
Great Size room. Pool was great. Breakfast was delicious and coffee was good too
Stayed in April 2023
Reviewed: April 10, 2023
Valerie
CanadaNothing
Comfy bed. Clean facilities.
Stayed in April 2023
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