137 Muskrat Street, T1L 1B1 Banff, Canada
Based on 58 hotel reviews
8.1Cleanliness
8.5
Comfort
8.2
Location
9.6
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: November 15, 2023
Vlada
IsraelThe house tended to be a bit chilly in the evenings, but the heating was promptly turned on at night. However, a minor inconvenience was the constant falling of the towel hook in our room.
Charming stay! The house is centrally located with everything in walking distance. Convenient on-site parking was a plus. Inside, the kitchen was well-equipped, allowing for easy meals. The ambiance was simply splendid, giving a sense that the house was steeped in history. Our room offered a stunning view of the mountains, making our experience even more memorable.
Stayed in November 2023
Reviewed: November 13, 2023
Nina
UkraineRooms - 8/10, slightly small, very this walls, noisy beds and staircase.
Location - 10/10, two mins from city centre, shops, malls, restaurants. Kitchen and common area - 10/10, big, nice, comfortable, all utensils, TV, all the kitchen staff.
Stayed in October 2023
Reviewed: October 28, 2023
Susann
AustriaThe room was very tiny considering the price, but on the other hand, when you're in Banff no one spends a lot of time in the room anyways
The Location was amazing, as it was only 3 min walking distance to the main road with all shops and restaurants. The common area downstairs is really nice and cozy, the kitchen is very well equipped
Stayed in October 2023
Reviewed: October 27, 2023
Grace
CanadaWe did not have shower gel for body and no hand soap in the bathroom.
The location is very good, in central of downtown. The house is decorated very comfortable and enjoyable except the bedroom.
Stayed in October 2023
Reviewed: October 16, 2023
Jenny
United KingdomBedroom rather small and neighbouring room left bathroom fan on all night, which disturbed our sleep.
Well equipped kitchen, good quality utensils.
Stayed in October 2023
Reviewed: September 26, 2023
Bowkowy
CanadaLarge well stocked common areas.
Stayed in September 2023
Reviewed: September 12, 2023
Cheryl
United KingdomBedrooms a little small but it wouldn't put me off staying again or recommending a stay here. You are only in your room really to sleep. The rest of the time you are out exploring or nice setting downstairs to relax in.
Loved the location, very close to town, short walk. . Very friendly hosts. Felt homely too. Lovely area to sit for dinner or just to read then a cosy fire area too. Our bedroom was a bit small but great for our needs. It was clean. We stayed three nights and would have stayed longer if our trip would of allowed.
Stayed in September 2023
Reviewed: September 6, 2023
Holly
United KingdomLocation was exceptional.
Stayed in September 2023
Reviewed: September 2, 2023
Lalpat
NetherlandsThe room is really small so if you have a large suitcase you will trip over but this didn't bother me much. I went to the common area
Really nice home. Location was great and quiet
Stayed in August 2023
Reviewed: August 29, 2023
Adela
Czech Republicsmell from kitchen in bedrooms
fast responding staff easy checkin clean small room but cozy with everything you need kitchen
Stayed in August 2023
Reviewed: August 23, 2023
Trudy
AustraliaThe room was extraordinary small
The location is amazing. The downstairs kitchen, tv and other communal areas are amazing
Stayed in August 2023
Reviewed: August 21, 2023
Andrew
United States of AmericaRoom was quite a bit smaller than expected as it was difficult to sit down or move around. I suppose you get what you pay for. In all fairness they did have larger rooms but as a solo traveler it was within my budget considering the abhorrent fees that other hotels were charging.
Staff very friendly and professional. On site free parking and Wi-Fi. House had a lot of charm. Location was excellent and within a few minute's walk to center of town. It kind of gave me the sensation as a upper scale of a hostel. It had everything one needed such as a reefer, dishwasher, untensils and such
Stayed in August 2023
Reviewed: August 1, 2023
Melissa
CanadaGood location.. and the room is clean..
Stayed in July 2023
Reviewed: August 1, 2023
Dennis
CanadaNo problems
Great B&B
Stayed in August 2023
Reviewed: July 19, 2023
Judy
CanadaRoom was very very clean. Common areas were spotless; kitchen fully equipped if you wanted to cook. Just one block away from Banff core shopping and dining.
Stayed in July 2023
Reviewed: July 13, 2023
Ji
CanadaEntrance door key pad not already programmed for my arrival code entry; Bedroom bathroom is too small.
Staff friendliness, roomy living room and kitchen.
Stayed in July 2023
Reviewed: July 13, 2023
Cameron
United States of AmericaCreaky bathroom door and so many stairs. We still liked our room and enjoyed the house.
We had a room on the third floor, with a tiny bath and low ceilings on the sides. Quiet, clean, 2 good beds, plenty of lights and plugs, great common areas with nice kitchen, laundry and foos ball table. Fantastic location and kind managers who were easy to reach. Would highly recommend. In a quiet neighborhood with free parking and just two blocks from shopping, restaurants and transit.
Stayed in July 2023
Reviewed: June 25, 2023
Ya-yi
United States of AmericaThe first room we got was extremely small for the price it charges, but Erin was kind enough to offer different ways to accommodate our needs. The walls aren’t sound-proof either so you can hear people talking next door and the doors are loud when open/close and being locked/unlocked.
The location was absolutely perfect. The beds were very comfy as well. The washer and dryer are free to use and very nice ones too not those cheap combo ones. The common rooms have lots of space to work, eat, and there are board games and even a foosball table too! But most important of all is that Erin is the best host. She’s super friendly and tries her best to solve any problem you encounter. I absolutely love her and her family! They really made our stay so much better!
Stayed in June 2023
Reviewed: December 17, 2023
Bigboy
CanadaThe room is a little small for 3 of us.
I like the location, it's in the downtown and you can walk anytime to the stores.
Stayed in October 2023
Reviewed: November 21, 2023
Mika
AustraliaGreat location! Comfortable living and sleep area. Super clean and well taken care of!
Stayed in October 2023
Reviewed: November 5, 2023
Barışan
CanadaIf you are going to stay in the top floor, you definitely need to pay for hospital expenses since its not an actual room but its a roof and if you are above 1.30-1.40 metres you %100 will hit your head multiple times every single day. If you dont mind that, you will still have to go to the hospital cause you have to stand up like the pisa tower to avoid the damage which creates in immense neckpain only in a few hours. The rooms are also very close to each other (pretty much inside each other tbh) which creates serious noise problems (people partying in their rooms on the weekends at 3-4am). Lastly, they told us that the room key will be inside an envelope above the fireplace but there was nothing there when we came in and we had to call for someone to drop the keys. (No one picked up the calls for a while)
The location is good, the common area is nice.
Stayed in November 2023
Reviewed: October 22, 2023
Justin
CanadaI cannot say as overall everything was fantastic. I had no issues with the service, experience, guests, amenities or location
The location was great, the included parking was something I didn’t know was so important until getting to Banff so I’m glad that is included. The inn was 2 min from downtown, the staff was great, the service was great, the shared spaces were clean and the appliances and cookware were clean and of high quality.
Stayed in October 2023
Reviewed: October 10, 2023
Sagnik
IndiaMain door lock was a bit tight. It can be fixed.
Location is awesome. I also liked the living space and kitchen setup. Specifically the fireplace and the foosball board.
Stayed in October 2023
Reviewed: October 9, 2023
Pashan
CanadaRoom was extremely small, however this wasn't too much of a big deal since we spent most of the day outdoors.
Great location. Friendly staff. Good amenities.
Stayed in October 2023
Reviewed: October 6, 2023
Janine
CanadaVery cozy, very nice owners & facilities!
Stayed in October 2023
Showing 1 - 25
Stockholm, Sweden
Taormina, Italy
Bordeaux, France
Hattiesburg, USA
Andahuaylas, Peru
Ichtegem, Belgium
Pandan, Philippines
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content