238 Grafton Street, C1A 1L5 Charlottetown, Canada
#43 of 43 hotels in Charlottetown
Guests' ChoiceBased on 914 hotel reviews
4.7Cleanliness
5.7
Comfort
5.7
Location
7.6
Facilities
5.0
Staff
6.3
Value for money
5.2
Free WiFi
6.4
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End of dialog contentReviewed: 23 April 2024
Randell
CanadaCops showing up to the room next to ours in the middle of the night!
The room was good, and was clean. Also loved the pool!
Stayed in April 2024
Reviewed: 16 April 2024
Lindsay
CanadaStaff was not the friendliest. Breakfast was not the best
Location
Stayed in March 2024
Reviewed: 31 March 2024
Mcdavid
CanadaThe swimming pool was not functional
The bed
Stayed in March 2024
Reviewed: 25 January 2024
Lindsay
CanadaI left an expensive eczema cream there and when I called they said they don’t get things like that
It was a good rate
Stayed in January 2024
Reviewed: 18 January 2024
Daniel
CanadaThey advertised a full breakfast that included egg and a meat. All they had was bread cereal and muffins. We booked this hotel because it included a breakfast and when it did not we had to eat out and that was another added cost to us.
Stayed in January 2024
Reviewed: 15 January 2024
Jenn
Canadadidn't like that we were in building across the street from breakfast, pool, hotel lobby, etc. building and rooms are quite run down and in desperate need of upgrading
location is great
Stayed in December 2023
Reviewed: 13 January 2024
Courtney
CanadaThe hotel was very outdated. The pool had a dirt ring around it. It can use some upgrades and a few extra housekeepers
The beds were very comfy.
Stayed in December 2023
Reviewed: 4 December 2023
Rachel
CanadaBooked this place because we needed easy breakfast in the morning. The options were bread, muffins and glutenous cerealsl. I can't have gluten, so there was nothing I could eat. Usually when a place has this motel style breakfast, there is at least yogurt. The milk options for the cereal was just cream, no milk. Ive had better breakfasts at far cheaper motel stays. Also, staying across the street from the hotel is not convenient or comfortable. And this is not stated in booking a room. Please consider the ever growing population of middle aged people who's bodies are rejecting gluten when creating your breakfast offerings.
It was a place to sleep, good location
Stayed in December 2023
Reviewed: 30 November 2023
William
United KingdomOverall a bad experience, firstly the staff demanded Identification and a credit card, as I didn’t have a credit card I had to get them 200 dollars cash as a deposit. The debit card I had used to prepay accommodation wasn’t good enough. I’ve stayed in many places in PEI and never been asked for this. You had to cross a busy road to stay in a featureless building, TV in the room didn’t work, you could hear every word from the next room as there was a connecting door. A group of young people were hanging around the back porch area. Breakfast was mediocre, I was hoping for at least a cooked egg but it was just make your own toast or cereal. There wasn’t even proper cutlery, you had to use cardboard looking disposable plates and polystyrene cups. Felt more like a prison than a hotel. Would not recommend
Good location, one of the least expensive places to stay in Charlottetown
Stayed in November 2023
Reviewed: 12 November 2023
Randell
CanadaThe room was not what I had booked, there was mold in the bathroom and sink area, the wall paper was falling off, there was codwebs everywhere, the place was not clean at all!!!!
The pool that was it
Stayed in October 2023
Reviewed: 27 October 2023
Eva
CanadaHad to ask 3 times to have room cleaned.
Location
Stayed in October 2023
Reviewed: 18 October 2023
Austin
CanadaPhone didn't work. No phone book, no menu's for local restaurants or even a restaurant guide book. Very noisy after midnight with young people renting rooms and drinking and yelling in hallway till 3am. Should have older people in rooms where they don't have to listen to the noise. Should also have continental breakfast on the booking info not Breakfast provided.
Not a full breakfast but was ok. Room was very clean. Front desk staff good.
Stayed in October 2023
Reviewed: 13 October 2023
Volpix
SwitzerlandThe room was big, though very old fashioned. Poor breakfast with disposable cutlery. We didn't come back on our next trip to Charlottetown.
Decent location downtown.
Stayed in September 2023
Reviewed: 5 October 2023
Jere
United StatesHeating not working, door was jacked ammed and had to b lifted up to open, facility is in great need of internal and external upgrade, bed and pillows were in comfortable, not a good value.
O
Stayed in October 2023
Reviewed: 2 October 2023
Denise
CanadaBreakfast was very disappointing, Mostly carbs. Staff was not very helpful, I believe it was a matter of language. We had to repeat everything a few times.
The location was great, rooms was clean and bed was comfortable.
Stayed in September 2023
Reviewed: 1 October 2023
Caissie
CanadaSo outdated dirty the flush ran all night they tried fixing with a can inside the tank air Conditioner ran on and off carpets were real dirty
Stayed in September 2023
Reviewed: 27 September 2023
Gina
CanadaVery disappointed with the room. We got a room for people with disability's, Don't know why, because we didn't needed and never ask for. The parking lot was full of wasps, not enough lit. At night there was a lot of noise in the hallways, drunk people were screaming. It is not worth the money for the location and what the hotel can offer.
Nothing.
Stayed in August 2023
Reviewed: 23 September 2023
Stephen
CanadaI didn't like the breakfast room and the foods provided. Too little to chose
Nothing.
Stayed in September 2023
Reviewed: 18 September 2023
Yan
CanadaThe quilt is bad quality
Stayed in September 2023
Reviewed: 17 September 2023
Lisa
CanadaNo wifi or no information for it was provided. House keeping started banging on doors at 10:15 but checkout was clearly stated to be 11
Stayed in September 2023
Reviewed: 11 September 2023
Kay
CanadaThe room was dirty, there was hair in the bathtub, there was crushed up food on the carpet, the smell of the pool is overwhelming and can be smelled through the entire building, It's definitely an older building that needs better upkeep
The location is great,the bed was clean and comfortable, towels and really nice shampoo were provided, the staff was friendly, desk was always manned
Stayed in August 2023
Reviewed: 8 September 2023
Marikym
BrazilKitchenette in the room which was very usefull. Unfortunately, the fan wasn't working and the kitchen wasnt equiped to wash dishes or cook properly. (Good thing we had our camping gear in the car.)
Great location!!
Stayed in September 2023
Reviewed: 7 September 2023
Calnen-mackey
CanadaNot updated. They came to clean out our room ( and knocked on our door) at 9am. Check out time was at 11am. Then they came knocking on our door again at 9:40am to clean our room again. Had guests sitting outside in the front entrance steps smoking all day and evening. Was very intimidating
Close to where our function was
Stayed in August 2023
Reviewed: 3 September 2023
Stacy
CanadaPrice for level of hotel
Location
Stayed in July 2023
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