4290 Mountain Square, V0N 1B4 Whistler, Canada
#18 of 188 hotels in Whistler
Guests' ChoiceBased on 130 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.7
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 6, 2024
Eduard
United States of AmericaNothing
Location was top, views were fantastic, the apartment was spotless and all the amenities were great
Stayed in April 2024
Reviewed: April 4, 2024
Michelle
United States of Americawater leak and no jacuzzi
location, spacious and friendly helpful staff
Stayed in March 2024
Reviewed: March 26, 2024
Kevin
AustraliaN/A
Amenities, layout, facilities, comfort, location
Stayed in March 2024
Reviewed: March 18, 2024
Autumn
SingaporeThe toilet flush in the master bedroom didn’t work very well. Repairman came in very quickly after we informed the front desk.
Very new, clean and spacious for our family of four.
Stayed in March 2024
Reviewed: February 17, 2024
Carol
United States of AmericaThere is nothing we did not like.
They could not be a more perfect location at Whistler Village, especially when traveling with children because it is so close to the ski school lifts and gondolas.
Stayed in January 2024
Reviewed: February 14, 2024
Karen
United States of AmericaNothing
Location. Two bedrooms and 2 bathrooms.
Stayed in January 2024
Reviewed: February 10, 2024
Qixing
Canadakind of old.
it is clean.
Stayed in February 2024
Reviewed: January 29, 2024
Susan
CanadaNo hot tub or pool. Even though picture of one on website should remove it!!
Location location! the staff and the charm of the cabin style room. It was so large and fireplace and ledge to view the village was beautiful.
Stayed in January 2024
Reviewed: December 28, 2023
Charlos
United States of AmericaApartment is very dated (old appliances and furniture), but clean
Responsive staff and convenient location for skiing and exploring the village. Apt 305 faces lift and has a view of the mountains. Storage for snowboard and skis in basement facility. Easy walk to grocery stores and shops.
Stayed in December 2023
Reviewed: December 10, 2023
Pepe
VietnamThe check in
The location mas amazing the only small problem was no one says about the check in. At the sundial hotel..
Stayed in December 2023
Reviewed: November 27, 2023
Michael
United States of AmericaThe noise form the nightclub below is loud and the base beats through till after 12pm. I was told outside closes at 10pm which i think it did but the noise from the inside was loud and if a pumping base annoys you at all i would find an alternate place.
Location was fantastic and checkin staff at sundial hotel were very helpful. So close to ski lifts, ski school and heart of the village.
Stayed in November 2023
Reviewed: November 20, 2023
Tanya
CanadaSlightly outdated
Very clean and comfortable!
Stayed in November 2023
Reviewed: November 18, 2023
Eunkyue
United States of AmericaLocation and convenience are great!! Beautiful View and large space made us satisfied.
Stayed in November 2023
Reviewed: November 13, 2023
John
CanadaThe kitchen needs to be redone as cabinet doors are starting to fall off.
This is an excellent location with a nice view up the gondola and chair lifts. The suite has a nice layout with a large living room. Beautiful renovated bathrooms and freshly repainted throughout.
Stayed in November 2023
Reviewed: November 12, 2023
Rachael
CanadaThe building itself is getting some minor repairs.
Great location. Loft apartment with full kitchen, 2 full bathrooms, and good quality beds.
Stayed in November 2023
Reviewed: October 14, 2023
Chris
United KingdomThe sofa bed wasn't the most comfortable. Ended up folding it back up and just sleeping on the sofa.
Location was superb. Right in the heart of Whistler. Plenty of space in the accommodation and two bathrooms was helpful.
Stayed in October 2023
Reviewed: October 14, 2023
Tanya
United KingdomNothing
Beautifully clean, centrally located, well equipped and THE comfiest bed EVER.
Stayed in October 2023
Reviewed: October 12, 2023
Rachael
CanadaHallways could use some Upkeep, but not reflected in our suite.
In upper village, very nice loft suite with 2 full bathrooms, reasonably equipped full kitchen. Comfortable king bed. Nice sitting area in living room.
Stayed in October 2023
Reviewed: October 2, 2023
Lori
CanadaA little dated, 1 bedroom had no window
Great location - all amenities
Stayed in September 2023
Reviewed: September 30, 2023
Heather
New ZealandNil
Easy book in as the emails received were very simple. Parking was at our cost but was straight under the Sundial hotel. Position of suite couldn’t have been more perfect for 4 ladies, 3 that had never been there. Looking straight onto the Blackcomb and Whistler gondolas. I was sad that all gondolas were down for maintenance as that is one of the attractions to the area. I understand that it needs to be done, but one should be open for visitors to the area.
Stayed in September 2023
Reviewed: September 23, 2023
Geoffrey
AustraliaDecor dated and dusty.
Location, size, parking and fire place.
Stayed in September 2023
Reviewed: September 14, 2023
Emmilly
AustraliaInstructions to find the property and check-in could have been clearer (map)
Excellent spacious propery with great kitchen facilities, spacious living area with balcony, comfortable bedrooms, nice entry with convenient washing machine and dryer
Stayed in September 2023
Reviewed: August 25, 2023
Jaclyn
CanadaThe apartment was very dated. Mattress was hard as a rock. The shower head was broken and flopping around.
Amazing size and location. Great balcony which was a nice surprise. Had everything we needed to stay as a family.
Stayed in August 2023
Reviewed: August 25, 2023
Jill
United States of AmericaNothing
The location was perfect! In a great spot in Whistler Village, close to everything. It was very roomy and had two full bathrooms, which was perfect for for women.
Stayed in August 2023
Mariánské Lázně, Czech Republic
Sawahlunto, Indonesia
Bangkok, Thailand
Umhausen, Austria
Fez, Morocco
Hatch Beauchamp, UK
Zărneşti, Romania
Orebić, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content