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Reviews of Hotel Champlain 3 stars

115 Rue Sainte-Anne, G1R 3X6 Quebec City, Canada

#52 of 102 hotels in Quebec City

Guests' Choice

Review score

Based on 370 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 23 April 2024

    7.0
    It’s a bit old hotel.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location is near to the sightseeing area.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    7.0
    We sent messages for reserve a parking lot. When we arrived the staff said they didn’t know and not take any responsibil
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bad communication

    Location

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Comfortable and we enjoyed our time.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning of the rooms could have been better. Forgot to clean glasses. We were not told there was no parking. Breakfast was good. No big deal, but turkey/chicken sausages would have been nice. It was fine though.

    Great location.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Great place to stay when being in Québec City
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    When travelling by public transport and getting off at Youville, be prepared for a fairly steep uphill walk with the luggage. Breakfast was (in my case) not included so I paid CAN$15 extra per day for breakfast, which was OK and plentiful. My rooms did not get automatically maintained during my 3-day stay (probably hotel policy - it wasn't much of a problem). The elevator was often so slow that most of the time taking the stairs was a lot quicker.

    The location was fantastic, right next to the inner city. The room was decorated in a surprising style with a stylish tub, nicely decorated walls. Heating was comfy, just like the bath tub, and with outside temperatures of -10 C that was pleasant. Staff at the reception were super-kind and helpful throughout my stay.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with 1 Queen Bed and Sofa Bed
    • Stayed 2 nights

    limited parking space - not their fault (we had a van and it didn't fit their garage)

    Great location, cute breakfast space, friendly staff

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    Slow elevator

    Excellent location. Self parking.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Perfect location. Clean room! Friendly staff.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking was very limited and it was costly. You have to pay for parking at $24. Booking through Priceline I had no idea I had to pay for a spot. In order to park we had to use public parking and walk to the hotel.

    Location was perfect!!! Within walking distance of all the main streets and cafe's, restaurants, the château Frontenac.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Perfect place to sleep if you plan to be out and about most of the time.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Seating in room not adequate for 2 people.

    Excellent location, very friendly and helpful staff, great coffee in lobby.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    9.0
    Clean, friendly, close to everything
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking is a bit of an issue - we were lucky to secure a spot on the street but had to run out to pay the meter every 2 hours

    Our suite was very spacious and our children thoroughly enjoyed the jacuzzi tub. The espresso machine is awesome if you’re a coffee lover - very tasty!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was offered at a price, it was only a continental buffet. We had to park down the road since the hotel parking was full.

    Great location. Spacious room and comfortable beds.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Incredible location inside the wall.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Seems dated. Bathrooms need renovation.

    Amazing location

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Excellent location and great staff!
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are a little tired, which isn’t a negative but it is obvious that it may be time for some updates, especially in the bathrooms where there was some cracked grout. One thing to consider is booking direct with the hotel. You will get access to reserve onsite parking and breakfast included in your stay.

    The location of this hotel is incredible. Right in the middle of the action of Quebec City. On site parking is a plus and there is a cheaper 24hr parking garage just down the road. There’s dozens of restaurants within 3-5min walk, and you’re not far away from major sightseeing locations either. The hotel staff were very kind and helpful. Additionally the fact that we were able to bring our dog with us was a major bonus.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    8.0
    No surprises which is what I expect.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The coffee/expresso was wonderful when coming in from the cold. Breakfast was adequate and hotel location was centralized. It is a clean, quiet, with friendly staff and well maintained facility so I would certainly go back .

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Comfortable, good value, well located, friendly staff.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights

    Outside front entrance could use a refresher. Sink countertop is on small side. Very slow elevator which runs almost silently.

    Great location at a reasonable price. Very helpful and friendly staff. Breakfast with fair but not great choices of medium quality. Hotel comfort OK. Dimly lit bedroom with a finiky TV controller. Bathroom worked well and was clean with a good shower. Free coffees from machine in the lobby.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    We are quite enjoyed the stay. Staffs are friendly, the place is cozy, perfect fit the small city.
    • Leisure trip
    • Family with young children
    • Double Room with 1 Queen Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The heater is quite noisy.

    A very cozy hotel, perfect location, easy access to main points and restaurants.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with 1 Queen Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Location. Friendly staff and very helpful

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    Great for short stays if you want to explore Quebec City!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    The hotel itself could use an update but I’m betting that most hotels are still trying to get back to pre-pandemic cash flows so I’m not surprised. I didn’t love the cloth shower curtain - they creep me out — and it would have been nice to have a few travel sized things like hand cream, but everything else was well stocked.

    The staff are very friendly and helpful. The room was very spacious and included an arm chair, desk/desk chair and an ottoman, as well as 2 nightstands, each side with lamps. There was a closet as well, and the bedding was crisp and clean, as was the bathroom. The decor is dated and the hotel could use a facelift, but after paying triple the price to stay in a few other hotels with zero amenities and no space, I have no complaints! The parking was at the back of the hotel, easily accessible by the back door. I feel like I got my money’s worth and would recommend it if you are looking for an inexpensive hotel in an absolutely fabulous location. The room also had a wall unit heater/air conditioner, which I love as I am always turning the heat on and off. The room also had a wired telephone, a rare thing these days. Didn’t use it but it makes it easier to contact the front desk.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    will be back
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    parking could be easier..limited spots

    right where you need to be...just right

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    A wonderful stay in Old Quebec with friends and we were all so happy with Hotel Champlain; quaint, clean, very friendly
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was perfect, extremely walkable, quiet side street.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Great experience!
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Close to the center

    Staff are friendly Free espresso machine Lovely breakfast buffet

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Staff was wonder, hotel clean comfortable and centrally located and I would consider staying again.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Not a big deal a small nuisance, if you wanted your room made up you had to put out the sign by a certain time.

    Centrally located in old Quebec, within walking distance to restaurants and shops. Staff was very helpful and friendly.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    Not enough electrical outlets and many extension cords, not heavy, which I did not consider safe. Check in process should have included information on how to use the "Murphy" bed and TV. While watching TV someone from another room was able to interrupt our program trying to access their play list. Was this an insecure internet connection?

    Staff was friendly and extremely helpful

    Stayed in November 2023

  • Reviewed: 29 November 2023

    9.0
    Overall very nice stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Parking tight in snow conditions

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    Good value for the price.
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The small entrance hall looked somewhat "tired". The wall-to-wall carpeting everywhere looked well used.

    Location very convenient equally for visiting the old town or the conference center. Room was spacious, well equipped.

    Stayed in November 2023

Showing 1 – 25

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