7514 Lundy's Lane, L2H 1G8 Niagara Falls, Canada
#28 of 76 hotels in Niagara Falls
Guests' ChoiceBased on 74 hotel reviews
7.7Cleanliness
7.9
Comfort
7.7
Location
7.9
Facilities
7.8
Staff
8.3
Value for money
7.7
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 11, 2024
Paul
CanadaThey had jacuzzi hot tube in pool area. Which I was not expecting for a 3 star.
Stayed in April 2024
Reviewed: March 18, 2024
Eduardo
United States of AmericaThe only downsides were, the carpet in our room had a smell of mildew. It didnt smell up the room, but you'd notice it if you got low enough to the ground. Also, the tub seemed to be a little clogged (no biggie) and the hot tub in the pool area was not operational.
The staff are welcoming, professional and attentive. The pool was a plus (although we didn't have the chance to use it), IHOP in the lobby was another plus, distance to the falls was what we preferred (7min), but close enough. Cleaning Ladies did a great job with our room. Great location on a budget.
Stayed in February 2024
Reviewed: December 30, 2023
Clinton
CanadaThere was no breakfast included, but a coupon for the on-site IHOP is given upon check-in. Unfortunately, they didn't open at 8:00AM, as their sign indicated. In fact, it was still dark at 8:10AM, when we gave up and went somewhere else. The price for the facilities is excellent, but unfortunately that level of value attracts some less-than-desirable people, who roam the halls drunk after midnight, making quite a bit of noise. The staff are very responsive to this, though.
The rooms were very adequately-sized and comfortable. The bed was very soft and not lumpy. The bathroom was very clean and well-stocked with linens and toiletries. The lobby and hallways were very nicely cleaned and maintained. I made heavy use of the fitness facilities, which were more than adequate for my needs. The staff were friendly and helpful, particularly Joanne and Tiffany.
Stayed in December 2023
Reviewed: October 2, 2023
Lacombe
CanadaPool and hot tub open till 11pm
Stayed in September 2023
Reviewed: September 11, 2023
Steven
CanadaThe decor is a bit dated.
Had a microwave, and staff was amazing!
Stayed in September 2023
Reviewed: September 5, 2023
Diana
United States of AmericaBeds where hard
Location
Stayed in September 2023
Reviewed: September 5, 2023
Marissa
CanadaThe beds just weren’t for us! Also when in other bed you couldnt move the TV to angle it because it was screwed to the table. So we had to move the whole table out away from the bulky fridge/microwave unit going on.
The pool was great! The IHOP was also great!
Stayed in September 2023
Reviewed: August 21, 2023
Geraldine
CanadaPrice,no creamer for morning coffee.
It was clean ,pool was nice.
Stayed in August 2023
Reviewed: August 21, 2023
Gail
United States of AmericaHeater in bathroom unprotected next to shower. Seemed dangerous.
Stayed in August 2023
Reviewed: August 20, 2023
Cindy
CanadaConstruction on the main road, but that's not your fault.
There was no breakfast but that didn't matter to us
Stayed in August 2023
Reviewed: August 11, 2023
Christine
CanadaThe room was a little hot even with the AC on but that was a minor inconvenience because we were barely in the room!
Having iHop attached was a big bonus! Parking was great and it was a short walk/cab to the tourist areas but away from the hustle and bustle.
Stayed in August 2023
Reviewed: August 2, 2023
Cassandra
CanadaI did not like how uncomfortable the beds were. The pillows and blankets were great but the mattress it self was all springs.
How easy it was to check-in with front desk. The lady was so quick and it was the quickest checkin I’ve ever experienced.
Stayed in July 2023
Reviewed: July 31, 2023
Dejan
CanadaI did not like bed, very very uncomfortable!
Close to ammenities, clean, friendly stuff
Stayed in July 2023
Reviewed: July 12, 2023
Beverly
United States of AmericaFacility was a bit dark and dated.
There was no breakfast. There was a slight discount at an exorbitantly priced meal at ihop.
Stayed in July 2023
Reviewed: July 10, 2023
Darlene
CanadaBlankets could be updated/freshen up the room
Breakfast was good 😊
Stayed in July 2023
Reviewed: July 5, 2023
Prajapati
CanadaCarpet was dirty and bedsheets were smelling
Location and price were good
Stayed in July 2023
Reviewed: June 27, 2023
Michael
United States of AmericaIt was a little too expensive for the quality.
Stayed in June 2023
Reviewed: June 20, 2023
Andrew
CanadaStaff had not knowlwdge about TV offered. Was it satelite or not. whart channels are avaailable. We had to phone in for the internet pass word.
We got a $15 coupon for IHOP, but even then the breakfast was too expensive.
Stayed in June 2023
Reviewed: June 15, 2023
Elizabeth
CanadaWish microwaves would be in room
Stayed in June 2023
Reviewed: June 1, 2023
Sheila
Canadatap was tight and dripping.
it was welcoming, organized and they addressed our needs quickly.
Stayed in May 2023
Reviewed: May 8, 2023
Terri
CanadaParking was a pain. There was 3 work trucks. One truck had a trailer and took up 8 parking spots. The other 2 trucks took up 3-4 spots each. So coming in late at night was next to impossible to get a parking spot.
Our room was clean...Staff was friendly.
Stayed in May 2023
Reviewed: May 6, 2023
David
CanadaN/A
It's affordable and well kept. Friendly staff
Stayed in April 2023
Reviewed: April 24, 2023
Abraham
BahrainRooms need to have slightly brighter lighting. The clock on the Microwave is an hour late (because it has not been corrected for daylight savings time) (this made me wake up an hour late - not that it was a big problem but the moment I woke up at my usual time, my eyes first saw the clock on the Microwave which is at a straight angle and I slept off thinking I'm an hour early :)
For the price they charge, this is an excellent place. The bathroom are very clean. For a person who tries to stay at a 5 star always, this was really good for the price point
Stayed in April 2023
Reviewed: April 12, 2023
Praerit
Indianeeds Maintainence
clean
Stayed in April 2023
Showing 1 - 25
Can Picafort, Spain
Fez, Morocco
Požega, Serbia
Cali, Colombia
Almazora, Spain
Dingle, Ireland
Brodarica, Croatia
Protaras, Cyprus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content