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  5. Reviews of Comfort Suites Kelowna

Reviews of Comfort Suites Kelowna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2656 Highway 97 North, V1X 4J4 Kelowna, Canada

#14 of 29 hotels in Kelowna

Guests' Choice

Review Score

Based on 743 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen and Double Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area needs some love. Showers by the pool didn't work. Towels were frequently not stocked.

    Renovated rooms were great. Communication about ongoing renovations around the hotel was appreciated. Kids had a blast at the pool. Breakfast had good variety.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    They No longer have Jacuzzi Suites
    • Leisure trip
    • Couple
    • Executive Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    I was upset that I had booked a Jacuzzi Suite and then the morning of my checking in I learned they don't have any Jacuzzi Suites anymore, had I known beforehand I would have looked for other options, they did offer free cancellation, but most of the hotels were booked due to spring break and Hockey.

    The location was good, continental breakfast was good. Our room was a nice size.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    We had a lovely time regardless of a couple teenie things, overall we are very grateful to have stayed and the comfort i
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Two tiny things that didn’t necessarily make or break our stay, just observations but the beds weren’t very comfortable and we could hear almost everything when people were walking through the hallways. The walls seemed awfully thin compared to other places we have stayed.

    We loved the updated rooms! So classy very modern. Hot breakfast a little something for everyone and the location we had so many little shops /strip malls right by.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Big comfy bed, hot tub, free breakfast!
    • Business trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really to complain about. It’s currently being renovated but it wasn’t a big deal. The upgrades look good!

    Nice modern rooms, big comfy bed, hot tub and pool. Free breakfast!!!

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    hotel was fine but amenities not as advertised
    • Leisure trip
    • Couple
    • Queen and Double Suite
    • Stayed 1 night

    One reason I picked this hotel was that it advertised an airport shuttle...and they didn't have a shuttle, which added over $30 to the cost since I had to take a taxi. Then there was a weird vibration (HVac??) that was distracting all night long. And breakfast was free, but nothing remarkable.

    In theory, the location was good, right on the main road through Kelowna. The room was clean and the bed was relatively comfortable.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    Stay there, four nights, was very comfortable, nice hotel staff.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Our bathroom wasn’t clean around the floor on the toilet, and in the toilet. Luckily, I have my own Lysol wipes with me, we arrived after 4 PM and all the cleaning staff had gone home for the day. So we scheduled the deep clean bathroom for the next day, And had our do not disturb sign on the door knob until about quarter after 10 in the morning, the cleaning staff did not clean the bathroom stating that they do not disturb was on the door, but I did let the front desk know as we left that we were now leaving and the sign has been put back inside the room, the staff never went back to clean the bathroom. Breakfast was boring as the same day after day.

    The room is a very good size, I liked the decor, the location was very good for us, the staff was great, especially Janice.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen and Double Suite
    • Stayed 1 night

    Too many people. A little of parking lot.

    Good pool.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There were never towels at the pool. We swam twice and each time had to ask for towels. The room was too hot.

    The pool and waterslide were fun!

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Out of the way

    Remodel

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    We will stay here again as Tempe pros outweigh the cons… but next time will request a room at the end of the hallway.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There were two hockey teams, one gymnastics team and a basketball team staying at the hotel the same time we did and the kids were not quiet. Not the hotels fault but you could hear the kids running up and down the hallway and slamming hotel doors until 11pm and as early as 530am. Before we used to have a room at the far end of the hallway and this time our room was right across from the elevator. Will request a room at the end of the hall next time.

    The staff were amazing. We have been staying at this hotel every winter for years as we stay here for a few days before and usually a day after we go to Big White with our kids. Decent breakfast. Good water slide and pool. Close to amenities. And the staff were super friendly. First rate staff!

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A bathtub would be nice...shower only.

    The location is excellent, with good shopping and a top-notch Deli nearby.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a little lacking. We arrived at 9am, 1 hour before breakfast was over and found items not restocked. This included orange juice, milk, bacon and sausages. 4th floor hallway/ common area could have been a little cleaner. Overall however great value!

    Fairly modern facility with pool, hot tub and water slides which was great for the kids

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Comfort is key!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    However a bathtub would have been nicer and more accommodating. Need to have warmer temperatures for the pool. Especially in the winter.

    Great place. They don't call it Comfort for nothing. Everything was very comfortable and not outdated. We stayed in the King w/ sofa bed for family of 4 and was comfortable with space. The breakfast is great with many options. The pool was a nice addition. Friendly front desk. Chrome cast. I will definitely look to book a accommodations through Comfort inn and suites in the future wherever that may be.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was great

    Stayed in February 2024

  • Reviewed: January 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was a guest at the hotel who was screaming at children in the pool. Other than that, we enjoyed our stay. Breakfast was nice

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    No spa tub as advertised by the hotel
    • Leisure trip
    • Couple
    • Executive Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Because i had the executive room, I expected a spa tub that was advertised for the room, that was not the case

    I wanted the executive room, it was nice and spacious

    Stayed in December 2023

  • Reviewed: November 26, 2023

    9.0
    Nice place to stay
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t sure about location as they lock the second door and tell you to bring everything in from your vehicle but we had no issues

    Large king suite, nicely done! Breakfast was the usual stuff and was good

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Queen and Double Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The sound of construction up strairs but it wasn't to bad.

    Very clean. The pool and the waterslide was great and we very much enjoyed it.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Comfort Suites Kelowna
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is a bit dicey - street exit is a bit dangerous due to poor visibility of oncoming street traffic. Hotel not on a main street in Kelowna.

    Clean, comfortable, staff was very helpful

    Stayed in November 2023

  • Reviewed: October 20, 2023

    9.0
    A sure repeat destination because of the friendly staff and newer facility.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There was not much green space around to walk long distances. However, I did see a bike and walking trail a short distance away.

    The breakfast had a good variety of hot food. The indoor pool and whirlpool were very nice. It was conveniently located right off the main highway. Also, this is a new establishment, so very clean and pleasant.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Great Place
    • Leisure trip
    • Family with young children
    • Queen and Double Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The price was ok

    The pool

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Comfortable & pleasant!
    • Leisure trip
    • Couple
    • Queen and Double Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels racks/hooks in bathrooms - but they are already planning renovations.

    Suitable for families

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Comfortable room, very quiet and good location for our meetings.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night

    Breakfast was so-so, but it was included which was nice. Small thing but they only had black tea, no herbal choices.

    Reception staff was great. Very pleasant and helpful. Very professional.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    This was a great place to stop for the night. The room was clean and comfy.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night

    Breakfast was good. We stayed for one night on our way to another destination. The staff were professional and friendly.

    Stayed in September 2023

Showing 1 - 25

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