2656 Highway 97 North, V1X 4J4 Kelowna, Canada
#14 of 29 hotels in Kelowna
Guests' ChoiceBased on 743 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Alicia
CanadaPool area needs some love. Showers by the pool didn't work. Towels were frequently not stocked.
Renovated rooms were great. Communication about ongoing renovations around the hotel was appreciated. Kids had a blast at the pool. Breakfast had good variety.
Stayed in March 2024
Reviewed: March 19, 2024
Pamela
CanadaI was upset that I had booked a Jacuzzi Suite and then the morning of my checking in I learned they don't have any Jacuzzi Suites anymore, had I known beforehand I would have looked for other options, they did offer free cancellation, but most of the hotels were booked due to spring break and Hockey.
The location was good, continental breakfast was good. Our room was a nice size.
Stayed in March 2024
Reviewed: March 10, 2024
Tatiana
CanadaTwo tiny things that didn’t necessarily make or break our stay, just observations but the beds weren’t very comfortable and we could hear almost everything when people were walking through the hallways. The walls seemed awfully thin compared to other places we have stayed.
We loved the updated rooms! So classy very modern. Hot breakfast a little something for everyone and the location we had so many little shops /strip malls right by.
Stayed in March 2024
Reviewed: March 2, 2024
Ty
CanadaNothing really to complain about. It’s currently being renovated but it wasn’t a big deal. The upgrades look good!
Nice modern rooms, big comfy bed, hot tub and pool. Free breakfast!!!
Stayed in February 2024
Reviewed: March 1, 2024
Carol-ann
United States of AmericaOne reason I picked this hotel was that it advertised an airport shuttle...and they didn't have a shuttle, which added over $30 to the cost since I had to take a taxi. Then there was a weird vibration (HVac??) that was distracting all night long. And breakfast was free, but nothing remarkable.
In theory, the location was good, right on the main road through Kelowna. The room was clean and the bed was relatively comfortable.
Stayed in February 2024
Reviewed: March 1, 2024
Michelle
CanadaOur bathroom wasn’t clean around the floor on the toilet, and in the toilet. Luckily, I have my own Lysol wipes with me, we arrived after 4 PM and all the cleaning staff had gone home for the day. So we scheduled the deep clean bathroom for the next day, And had our do not disturb sign on the door knob until about quarter after 10 in the morning, the cleaning staff did not clean the bathroom stating that they do not disturb was on the door, but I did let the front desk know as we left that we were now leaving and the sign has been put back inside the room, the staff never went back to clean the bathroom. Breakfast was boring as the same day after day.
The room is a very good size, I liked the decor, the location was very good for us, the staff was great, especially Janice.
Stayed in February 2024
Reviewed: February 23, 2024
정용
CanadaToo many people. A little of parking lot.
Good pool.
Stayed in February 2024
Reviewed: February 21, 2024
Colleen
FranceThere were never towels at the pool. We swam twice and each time had to ask for towels. The room was too hot.
The pool and waterslide were fun!
Stayed in February 2024
Reviewed: February 20, 2024
Swaikoski
CanadaOut of the way
Remodel
Stayed in February 2024
Reviewed: February 12, 2024
Melanie
Hong KongThere were two hockey teams, one gymnastics team and a basketball team staying at the hotel the same time we did and the kids were not quiet. Not the hotels fault but you could hear the kids running up and down the hallway and slamming hotel doors until 11pm and as early as 530am. Before we used to have a room at the far end of the hallway and this time our room was right across from the elevator. Will request a room at the end of the hall next time.
The staff were amazing. We have been staying at this hotel every winter for years as we stay here for a few days before and usually a day after we go to Big White with our kids. Decent breakfast. Good water slide and pool. Close to amenities. And the staff were super friendly. First rate staff!
Stayed in February 2024
Reviewed: February 11, 2024
Laura-lee
CanadaA bathtub would be nice...shower only.
The location is excellent, with good shopping and a top-notch Deli nearby.
Stayed in February 2024
Reviewed: February 8, 2024
Shawn
CanadaBreakfast was a little lacking. We arrived at 9am, 1 hour before breakfast was over and found items not restocked. This included orange juice, milk, bacon and sausages. 4th floor hallway/ common area could have been a little cleaner. Overall however great value!
Fairly modern facility with pool, hot tub and water slides which was great for the kids
Stayed in February 2024
Reviewed: February 5, 2024
Tanya
CanadaHowever a bathtub would have been nicer and more accommodating. Need to have warmer temperatures for the pool. Especially in the winter.
Great place. They don't call it Comfort for nothing. Everything was very comfortable and not outdated. We stayed in the King w/ sofa bed for family of 4 and was comfortable with space. The breakfast is great with many options. The pool was a nice addition. Friendly front desk. Chrome cast. I will definitely look to book a accommodations through Comfort inn and suites in the future wherever that may be.
Stayed in February 2024
Reviewed: February 4, 2024
Ashley
CanadaThe pool was great
Stayed in February 2024
Reviewed: January 23, 2024
Grace
CanadaThere was a guest at the hotel who was screaming at children in the pool. Other than that, we enjoyed our stay. Breakfast was nice
Stayed in December 2023
Reviewed: December 11, 2023
Paul
CanadaBecause i had the executive room, I expected a spa tub that was advertised for the room, that was not the case
I wanted the executive room, it was nice and spacious
Stayed in December 2023
Reviewed: November 26, 2023
Amanda
CanadaWasn’t sure about location as they lock the second door and tell you to bring everything in from your vehicle but we had no issues
Large king suite, nicely done! Breakfast was the usual stuff and was good
Stayed in November 2023
Reviewed: November 11, 2023
Shane
CanadaThe sound of construction up strairs but it wasn't to bad.
Very clean. The pool and the waterslide was great and we very much enjoyed it.
Stayed in November 2023
Reviewed: November 10, 2023
Greg
CanadaLocation is a bit dicey - street exit is a bit dangerous due to poor visibility of oncoming street traffic. Hotel not on a main street in Kelowna.
Clean, comfortable, staff was very helpful
Stayed in November 2023
Reviewed: October 20, 2023
Nicole
CanadaThere was not much green space around to walk long distances. However, I did see a bike and walking trail a short distance away.
The breakfast had a good variety of hot food. The indoor pool and whirlpool were very nice. It was conveniently located right off the main highway. Also, this is a new establishment, so very clean and pleasant.
Stayed in October 2023
Reviewed: October 15, 2023
George
CanadaThe price was ok
The pool
Stayed in October 2023
Reviewed: October 9, 2023
Rietta
CanadaTowels racks/hooks in bathrooms - but they are already planning renovations.
Suitable for families
Stayed in October 2023
Reviewed: October 5, 2023
Anne
CanadaBreakfast was so-so, but it was included which was nice. Small thing but they only had black tea, no herbal choices.
Reception staff was great. Very pleasant and helpful. Very professional.
Stayed in October 2023
Reviewed: October 2, 2023
Andrea
CanadaBreakfast was good. We stayed for one night on our way to another destination. The staff were professional and friendly.
Stayed in September 2023
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