100 Harbour Road, V9A 0G1 Victoria, Canada
#19 of 44 hotels in Victoria
Guests' ChoiceBased on 458 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
7.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 23, 2024
Brett
CanadaThe showerhead did not function very well and wasted a lot of water. Fridge could’ve been a little bit colder. The restaurant menu could’ve been a little better. The fee structure could stand being a little more competitive.
Location was great. Facilities were very good. Restaurant menu was a little limited and a bit pricey. Hotel is nice and quiet. Parking was good. Access to the city centre was good electric chargers, for my car were good.
Stayed in February 2024
Reviewed: February 23, 2024
Brian
CanadaThe flusher on the out of date toilet had to be manipulated each time to keep it from running. The in-room coffee came through the machine like weak tea, with little flavor. Poor quality.. That was disappointing. We enjoy a coffee in the room. There was only one 'to go' cup in the room. There were no 'unsweetened' creamer facsimiles offered.
The staff were well trained, professional, and courteous. The macro ambiance of the property was impressive. The food and beverages were perfect, and the views were spectacular.
Stayed in February 2024
Reviewed: February 2, 2024
Kun
CanadaThe heat control system is so old, difficult to adjust, couldn’t sleep well.
A bit old building.
Stayed in January 2024
Reviewed: January 11, 2024
Anne
CanadaThe hot tub was not hot enough. A couple of degrees would have made a huge difference. Thank you
Stayed in January 2024
Reviewed: January 9, 2024
Pat
CanadaParking was not included and I should have asked for a walk in shower. Restaurant and appy menu should be updated or changed.
Room was large, no view, location was excellent
Stayed in December 2023
Reviewed: January 1, 2024
Rhoda
GermanyVery busy hotel, one elevator was not working, waiting for elevators took unnecessary long. Staff were kind but were unable to accommodate a late check out.
Great location great staff
Stayed in December 2023
Reviewed: October 17, 2023
Kim
CanadaI didn’t like the coffee machine in the room - would be nice if they had Nespresso instead.
Beautiful view, nice restaurant, friendly staff
Stayed in October 2023
Reviewed: October 13, 2023
Travelling
CanadaI didn't like that the full price wasn't advertised on Booking.com. The taxes were hidden in the price info. If I knew I would pay that much I would have booked at the Fairmont
The look of the sky line was beautiful from our room. Accessible to the parking garage was very helpful.
Stayed in October 2023
Reviewed: October 12, 2023
Richard
CanadaConvenience and pool
Stayed in July 2023
Reviewed: October 5, 2023
Zhi
CanadaWe were less enjoyable for the restaurant’s food.
We love the room we stayed, it was excellent for water viewing, it’s marvellous. We hope to visit again and have a chance to stay in the same room.
Stayed in October 2023
Reviewed: September 20, 2023
Elis
United States of AmericaLocation, cleanless and friendly staff
Stayed in September 2023
Reviewed: September 20, 2023
Barrameda
Philippinesroom amenities too basic: no slippers
Close to harbour
Stayed in September 2023
Reviewed: September 11, 2023
Brian
AustraliaThe room could have been bigger.
The staff were receptive to our needs. The room was well appointed.
Stayed in September 2023
Reviewed: September 9, 2023
John
CanadaOur room had very small windows with ocean view
Location
Stayed in September 2023
Reviewed: September 7, 2023
Rajesh
United States of AmericaCould be personal preference but the mattress was a bit too soft for our liking
Location is amazing, the staff is awesome, facilities are great and the restaurant is just great
Stayed in September 2023
Reviewed: August 30, 2023
Roy
IrelandNo buffet breakfast
Location and view’s excellent
Stayed in August 2023
Reviewed: August 22, 2023
Neil
United States of AmericaLocation was wonderful . Really easy and convenient to get down town. 10 minute walk or a quick 5 Harbor Taxi to get across the water.
Stayed in August 2023
Reviewed: August 18, 2023
Greg
AustraliaTheir dinner menu was less than impressive
Never had breakfast.
Stayed in August 2023
Reviewed: August 10, 2023
Onkar
CanadaBeds were of poor quality. Pool was to hot and had no ventilation due to glass roof from sun exposure.
The rooms were good size.
Stayed in August 2023
Reviewed: August 2, 2023
Dianne
CanadaThe pool - way too much chlorine. The fridge was useless - too small and nothing really was cold in it. You couldn't put leftovers in it, only a couple of cans of pop and bottles of water. There wasn't a safe in the room either.
The room location was perfect - we asked for a view of the harbour and we got it. there was a little sitting area in the window for us to have our morning coffee and watch the boats and planes.
Stayed in August 2023
Reviewed: July 29, 2023
Caroline
United KingdomGiven the wrong room initially, and no apology or refund for the first night , it was very inferior and my requests were not given
Room service was good
Stayed in July 2023
Reviewed: July 18, 2023
Millard
United States of AmericaBeautiful hotel.
Stayed in July 2023
Reviewed: July 11, 2023
Post
CanadaNice, clean and modern furnishings. High ceiling. Great view of the harbour. “Lure “restaurant was exceptional .
Stayed in July 2023
Reviewed: July 10, 2023
Stephen
United KingdomNo complaints - parking a bit expensive
Excellent location and fab view. Onsite parking. Nice room.
Stayed in June 2023
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