The stairs, we were on the 4th floor. The bar closed early I felt. Pet fees were 25% higher than I'm use too.

Atmosphere, room was cozy and clean. Pet friendly is a HUGE bonus.

Stayed in March 2024

The room was really cool - a little cosy but didn't feel cramped. The hotel was stunning, especially the old fashioned elevator. The bar and restaurant were pretty good; good selection of drinks and great food.

Stayed in April 2024

Nothing I did not like. I liked everything about it

Beautiful space. Clean. Good location. Friendly staff. Had everything we needed

Stayed in April 2024

Loved the location and the vibe.

Stayed in March 2024

Can be very noisy at night with the trains.

Great location. Newly renovated. Excellent staff, very accommodating and friendly.

Stayed in February 2024

Would love an outdoor patio for dining in the summer

The period elements and grace of the old building preserved nicely with elegant and creative updates. A far cry from the state it was in years and years ago.

Stayed in February 2024

My only challenge with my room was the shower drain was near the entrance to the shower and the water would not go down the grate fast enough so it ran into the bathroom floor and I had to put towels down. Also, you couldn’t close the shower, so water splashed out. Secondly, please provide a top sheet for the bed. Sleeping under a comforter now knowing who slept on it the night before wasn’t pleasant.

Stayed in February 2024

Could have been more coffee provided

Clean comfortable room. Loved the old lever elevator and large meeting rooms on each floor. Enjoyed good coffee provided on fourth floor. Staff were friendly and helpful. Was not bothered by noise. Interesting neighborhood to walk in and close to streetcar.

Stayed in February 2024

This wasn’t a problem for me because I’m used to live in the city but at night you do hear train and some street noises which are not a lot. There’s no free parking and you have to walk just a little bit from metro or where you decide to park

It’s small but well managed and you have bar downstairs and the place is nicely decorated. Just 10 min walk from property on Ossington there are a lot of nice restaurants

Stayed in February 2024

Nothing serious. The hotel has maintained the ancient, hand-controlled elevator, which is charming AF, but means if the operator is busy dealing with other guests, you can wait a long time for them to come and get you. Really, it’s only an issue when you’re moving luggage, or find 4 flights of stairs difficult.

This is a very cool hotel, and the room was great, not big, but well planned out. It was a reasonable size, not tiny and cramped like you find in a lot of big city retrofit hotels. The bed was amazingly comfortable with fantastic linens and pillows. The supplied amenities are great quality. The hotel overall is very interesting, hung with a rotating art collection and small lounges on each floor, for billiards, or reading. My floor had a full coffee station.

Stayed in December 2023

5km from the downtown core. Not crazy distance, but you aren’t walking to downtown.

The vibe and decor are very cool.

Stayed in December 2023

Lovely historic hotel, beautifully maintained in a great location

Stayed in November 2023

Temperature control was poor No fridge in the room

Helpful and friendly staff Clean and comfortable room

Stayed in November 2023

Very friendly staff room are small but there is everything you need and the bed is sooooooo comfortable I could sleep in there the whole day ;-)) thank you guys soo much

Stayed in October 2023

There were great restaurants and cafes nearby and the street cars were right outside the hotel

Stayed in November 2023

Nothing - it was fantastic

Great value. Extremely comfy beds

Stayed in November 2023

Noisy room doors - like every hotel - slamming doors at all hours is not a consideration. Breakfast not included.

Great old building, Close to Queen St cafes, bars, easy streetcar use. Nice interior design.

Stayed in October 2023

It can be a bit noisy as its on a major street.

Staff is awesome. Rooms are cool. Location is perfect.

Stayed in October 2023

Very nice building, super clean and comfortable rooms. Great location

Stayed in September 2023

Nothing. There’s a construction by the intersection of the hotel so it can get noisy during the day but that’s unrelated to the hotel. No bath in the room but very nice shower. The design is a bit inefficient as the water splash around the bathroom.

The location on the W Queen Street where’s a popular and trendy location, very close to Ossington strip. Very clean, beautiful heritage hotel and the King Loft room where I stayed was amazing with big windows. The staffs are truly amazing and super friendly.

Stayed in October 2023

Everything was perfect. There was nothing not to like about Gladstone house.

Everything about the hotel was perfect. The staff were excellent and very attentive. The accommodations were great. The fitness rooms were outstanding, lockers, showers. Everything was immaculate. Great location, street cars take you everywhere. Looking forward to coming back soon.

Stayed in October 2023

Needed teaspoons on the tea tray in the room and milk. Perhaps you can clean the windows from the outside? Thanks

Large bedrooms, great views, food was great and the bar has a good atmosphere

Stayed in September 2023

The overall room-size is a touch small, but very manageable. The elevator isn't very useful as its ancient (although beautiful to look at) you'll usually take the stairs. The lobby area is a bit dark/stark and not very welcoming.

Very nice design and quality common areas on each floor before as you arrive off the staircase or elevator. Rooms-wise, overall is very nicely refreshed and well designed. Nice artwork throughout, the bed is very comfortable, quality sheets and the TV/Blinds etc. are all well executed. Great location. Good value.

Stayed in July 2023

Lack of wardrobe space and partial see through bathroom walls

Great iconic hotel. Room lovely and staff amazingly helpful

Stayed in June 2023